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The Three UC Amigos

Three Microsoft UC technology specialists covering U.S. Education

How can I delegate the UM administration to my telco team?

I had an Ivy league university ask about this.  There is a way to do this documented below:...

Author: markga Date: 10/04/2008

Mediation Server and Erlang

One of the best ways to estimate the number of channels needed to handle your call workload is to...

Author: GregK Date: 10/03/2008

Exchange 2007 and Windows 2008 AD

I had another question today on AD requirements with Windows 2008. The customer has some AD servers...

Author: GregK Date: 09/29/2008

SCP is good for me

  Customer today asked me about Outlook 2007 clients. They are planning on doing there schema...

Author: GregK Date: 09/29/2008

Federation in Higher Education

Previously I posted information about Federating across Universities for collaboration. One of my...

Author: GregK Date: 09/26/2008

What is Exchange Server’s market share?

I had this question asked by a large Midwestern university medical center with regards to health...

Author: markga Date: 09/25/2008

Unified Communications overview in Education webcast available

I got a chance to do a Tuesday Tech talk on Unified Communications for Education and they recorded...

Author: markga Date: 09/24/2008

How do I get OCS presence to work inside of SharePoint?

This is was from a Midwestern university which asked a question around how does MOSS and OCS work...

Author: markga Date: 09/23/2008

I want to deploy Exchange Server 2007 on Hyper-V. What works?

  I found this useful TechNote on support boundaries for Exchange 2007 running on Hyper-V:...

Author: markga Date: 09/22/2008

Customer asks "How can I ensure that messages in an archive are tamper-proof?"

I believe the real question is how can I prevent my organizations messages from being tampered. The...

Author: GregK Date: 09/17/2008

Create an Interactive Whiteboard for $55 vs. $2000+

I thought this was pretty amazing to watch with some very simple items you can have an amazing...

Author: markga Date: 09/12/2008

We trust each other don't we part II: Can I share Free/Busy information between two Exchange 2007 organizations?

Here is some additional information to supplement Greg's post. I had the same question this week...

Author: markga Date: 09/10/2008

We trust each other don't we?

The Dean of XYZ on Main Campus needs to be able to setup meetings with the Dean from XYZ at the...

Author: GregK Date: 09/08/2008

Spam from your own Domain

One of my HiED customers asked me the other day about SPAM coming from within campus going to the...

Author: GregK Date: 09/05/2008

How does faxing work with Exchange unified messaging?

I had this question from a university in the rocky mountain range.  With Exchange Server 2007...

Author: markga Date: 09/05/2008

Populate?

A customer asked me yesterday about pre-staging clients with contacts. They were looking to add...

Author: GregK Date: 09/03/2008

What type of bandwidth does OCS web conferencing use?

I had this question from a large school district down in Florida and the answer is it depends on...

Author: markga Date: 09/02/2008

Federation with Microsoft and with Education Institutions

How do you build a community? Federate! In OCS 2007 you have the ability to federate with other...

Author: GregK Date: 08/28/2008

Voicemail - Do I retain it?

What are your message record retention policies? Some customers I've worked with are very hesitant...

Author: GregK Date: 08/28/2008

How can I speed up the Exchange Management Shell launch?

Have you noticed it takes quite a long time to open up the Exchange command shell? I timed it and it...

Author: markga Date: 08/26/2008

Is there a way to separate OCS server administration between pools in the same domain? Can't we all just get along Part II

I had this question today from a large University in the Midwest and after some digging I found the...

Author: markga Date: 08/26/2008

Can't we all just get along? Part I

Scenario 1: Delegating Setup (Installation and Activation) Mark and I run into this problem in HiED...

Author: GregK Date: 08/26/2008

What if I have external users?

This is where the real value of OCS is. I can invite users outside my organization (Visiting Staff,...

Author: GregK Date: 08/25/2008

Is there a way to get Office Communicator inside of Outlook?

I had a few SameTime/Notes schools who were switching to Exchange 2007 and OCS 2007 ask me if there...

Author: markga Date: 08/15/2008

Schema changes and OCS

I have a customer that's asked about OCS Global settings and whether to install in the system...

Author: GregK Date: 08/14/2008

Emergency Notification

I found out something new today. If you are PIC (Public IM Connector) enabled in OCS you get a great...

Author: GregK Date: 08/05/2008

ISAP errors on Exchange 2007

I just reinstalled Exchange 2007 on Windows 2008 in Hyper-V and I was coming across an error with...

Author: GregK Date: 08/01/2008

Lots of new gateways for OCS 2007

  I was checking on a PBX model/version with a customer when I found that we increased the...

Author: GregK Date: 07/31/2008

UC Phones

What phones work with OCS 2007? Here’s a quick list with partner contact info:...

Author: GregK Date: 07/25/2008

GroupWise Migration

This is an older topic but one that I’ve run across recently with education customers. I’m planning...

Author: GregK Date: 07/25/2008

Quarterly Customer Roundtable

All – we had a very good call yesterday with our customers on Unified Communications. The goal of...

Author: GregK Date: 07/23/2008

Bricks layer backups

I hate to even say it. Customers still ask for it but alot of implementations are still done via...

Author: GregK Date: 07/15/2008

SCC and Geographic Clustering

I received some questions on Single Copy Clustering for Exchange 2007 that I wanted to share with...

Author: GregK Date: 07/15/2008

The New Site is Up!

In education we have a very small team to support our customers. Your team consist of Bill Hagen,...

Author: GregK Date: 07/15/2008

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