Thomas Ellermanns view on System Center
This blog will discuss features, functions and views on Operations Manager and Service Manager
How to rebuild your Analysis database
At a Customer, there was an issue where the SSAS cubes suddenly stopped working and in the event...
Date: 11/24/2014
Extract files from SCSM WI and upload to SharePoint Online
As part of authorizing access to a system, the initial request document had to be extracted from a...
Date: 11/11/2014
Change the Data Warehouse retention period
A customer of mine wanted the Data Warehouse retention changed from the 3 to 5 years, for reporting...
Date: 08/21/2014
Watch demoes of Cased Dimensions suite of solutions
Cased Dimensions are one of the Companies in the market, that creates valuable add-ons for Service...
Date: 05/26/2014
Support and roadmap for CSPP, IT GRC, and AAW
I've written a blog post about the future support and roadmap for the CSPP, GRC and AAW, as...
Date: 05/09/2014
Send a mail and cancel remaining activities when a RA is rejected.
A common challenge with SCSM is that a rejected Review Activity leaves all remaining activities on...
Date: 04/24/2014
Problem installing the SCSM Authoring console
When you want to install the SCSM Authoring console you might run into the same problem that I did,...
Date: 02/11/2014
Book on Optimizing Service Manager
Today my first book has been released The book is titled Optimizing Service Manager and is written...
Date: 12/20/2013
Service Manager 2012 R2– Fixes included
With the release of Service Manager 2012 R2, the list below contains the known bugs that are fixed....
Date: 10/29/2013
How to force the SCSM console to download a new configuration
One of my customers had run into a strange problem. They had created some new Incident templates and...
Date: 10/11/2013
Error when accesing the Analysis folder in the SCSM Console
After making changes to the user roles, some of the users started to complain about an error when...
Date: 10/08/2013
Date dimensions for Incidents, Service Requests, Change Requests and Activities.
I’ve had this blog on my todo list for quite a while and finally I found some time to actually...
Date: 09/11/2013
How to get the Service Manager 2012 Self-service portal running on Sharepoint 2013
This blog post is written by my collegaue Nicklas Halme from Microsoft Consulting Services in...
Date: 08/19/2013
Service Request Activities, added without prefix
When using the Exchange Connector and users reply to the mail, including the [SRxxxxx], if not...
Date: 08/06/2013
Cancel pending activities in a failed Service Request
Travis Wright has a couple of years ago, written a blog on how to cancel pending activities in a...
Date: 07/30/2013
Data Warehouse problems after upgrading to SP1
Recently I discovered that an otherwise working SCSM installation had begun to fail the MP...
Date: 05/13/2013
Failed to Apply UR2 to SCSM 2012 SP1 - Performance Counters not found
I've been updating a couple of SCSM2012 SP1 installations to UR2 and everytime time I run into the...
Date: 04/16/2013
SCSM Active Directory Connector optimization
Often customers setup Active Directory connectors to import all objects from the root of the Domain....
Date: 04/08/2013
Orchestrator Runbook to reassign SCSM Incidents
I was working at a customer that was doing a domain migration. Service Manager was installed in the...
Date: 03/12/2013
SCSM Portal error, due to Web Content Server being out of sync
Recently one of my customers had issues with their SCSM Portal where new categories didn't appear...
Date: 01/13/2013
SCSM - The item cannot be updated.....aka. Click Apply and die :-)
I guess you all have seen the error message below: The problem all relates to internal workflows,...
Date: 11/15/2012
Service Manager 2012 services won't start after applying KB2677070
After applying the recently released security update KB2677070 the System Center Data Access Service...
Date: 10/01/2012
SCSM 2012 Data Warehouse jobs keep failing
I often run into the same problem with the SCSM 2012 Data Warehouse, that the cubes jobs all fail....
Date: 08/26/2012
SCOM 2007 R2 Universal Connector, Interop Provider certificate expired
I recently ran into the problem that a normal working Universal connector stopped working and...
Date: 06/27/2012
Orchestrator Runbooks not appearing on the web console
I was creating new runbooks in System Center Orchestrator 2012 and wanted to synchronize them to...
Date: 05/29/2012
Force language on SCSM 2012 Console
Several customers would like to use the console with the US language setting, even though the client...
Date: 01/18/2012
Dell Equallogic MP v.4.1 - Not supported on Clustered RMS
I was working with the Dell Equallogic Management pack, v.4.1 and had problems getting it to...
Date: 12/19/2011
Incident reports failing with - Query execution failed for dataset 'RelatedCIs'.
I ran into a funny problem the other day when working with the SCSM Incident reports. The reports...
Date: 12/08/2011
Automatically close incidents after x number of days
I had a request from a customer that the would like a workflow to close all resolved incidents, 7...
Date: 11/25/2011
Scheduling and disabling the SCSM Active Directory connector via powershell
One of my customers noticed a console performance decrease every hour when the AD connector/s ran....
Date: 09/27/2011
Blank User Role name and description in the SCSM console
If you have a SCSM 2010 environment where you are using localised consoles and not only the English...
Date: 05/17/2011
System Center Operations Manager 2007 R2 Cumulative Update 4 released
Today we finally released the Cumulative update 4 for Operations Manager 2007 R2. Cumulative Update...
Date: 02/02/2011
Agent communication error - 21001 - caused by wrong type of trust
I was working with a customer that had deployed several agents in the same domain as the OpsMgr...
Date: 12/14/2010
Event ID 21023 - Management server not downloading configuration files
Earlier today one of my management servers quit receiving new configuration and all agents reporting...
Date: 10/29/2010
System Center Operations Manager 2007 R2 Cumulative Update 3 released
Today we released the System Center Operations Manager 2007 R2 Cumulative Update 3 with some...
Date: 10/29/2010
SQL 2008 R2 support for Operations Manager 2007 R2
Many customers have been asking for the support of SQL 2008 R2 and Operations Manager 2007 R2. Today...
Date: 10/29/2010
AD Trust Monitoring - what generates the alert and why it's not auto resolved
When importing the Microsoft Active Directory Management pack, it normally generates quite a few...
Date: 10/29/2010