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Excel 2013 crashes after click-to-run install with DisplayLinkManager driver

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After you install Excel 2013 or Office 2013 click-to-run and launch Excel 2013 it may crash, giving you the following error: "Microsoft Excel has stopped working".  

This problem can happen when the DisplayLinkManager driver is installed on the system. This problem is known to happen with DisplayLinkDriver versions 5.5.29055.0 or 5.6.30272.0.

To resolve this problem, update the DisplayLink driver. To do this, connect to https://www.displaylink.com/support/downloads.php and install any version of the DisplayLinkDriver later than 5.6.30272.0.

 Note:   The other Office Applications (Access, Word, PowerPoint, Outlook) will also crash if using the old DisplayLinkDriver.

Comments

  • Anonymous
    January 01, 2003
    Nice post

  • Anonymous
    July 14, 2013
    It is not working. I have installed the 7.3 update and all the 2013 Office 365 programs are crashing as soon as I try to open a blank or saved document. Suggestions?