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Availability issues with Visual Studio Team Services - 10/23 - Resolved

Final Update: Sunday, 23 October 2016 15:06 UTC

We've confirmed that all systems are back to normal with no customer impact as of 20:00 UTC . Our logs show the incident started on  and that during the 3 hours that it took to resolve the issue X% of customers experienced slowness in VSTS.

  • Incident Timeline: 3 hours.

We understand that customers rely on VS Team Services as a critical service and apologize for any impact this incident caused.

Sincerely,

Zainu


Update: Sunday, 23 October 2016 15:04 UTC

Our DevOps team continues to investigate issues with VSTS. Root cause is not fully understood at this time. Some customers continue to experience slowness. We are working to establish the start time for the issue, initial findings indicate that the problem began at 20:00 UTC. We currently have no estimated time for resolution.

  • Next Update: Before 16:00 UTC

Sincerely,

Zainu


Initial Update: Sunday, 23 October 2016 15:02 UTC

We are actively investigating issues with VSTS. Some customers may experience slowness.

  • Next Update: Before 16:00 UTC

We are working to resolve this issue and apologize for any inconvenience.

Sincerely,

Zainu