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System Center Service Manager From the Field

Stuff that makes System Center Service Manager life easier

SCSM 2016 and 1801 Authoring Tool

If you've tried to install the SCSM 2016 and 1801 authoring tool, you have probably been looking for...

Date: 05/15/2018

SCSM Roadmap and Future

Hello, everyone. I thought it was important to take some time to discuss a question that I get asked...

Date: 11/03/2017

Pre-Upgrade tasks for SCSM 2012 R2 to 2016

I thought I would share a few things I do before upgrading a 2012 R2 environment to 2016. For...

Date: 06/09/2017

SCSM Reports have enum values for lists!

I want to start this post by thanking our customers who were willing to vet this process and Antoni...

Date: 11/15/2016

SCSM HTML 5 SSP Cache Settings

The new HTML5 self-service portal has a caching system. While this portal is exponentially better...

Date: 10/27/2016

Get the most recent Assigned To User or any other relationship with one-to-many cardinality!

Hello, everyone! My name is Chris Howie, Microsoft PFE and current Technology Manager for SCSM in...

Date: 10/26/2016