Ask me why Business Contact Manager could be the right fit for your customers.
Microsoft Outlook with Business Contact Manager is an often overlooked solution for small businesses - but it really could work well for your customers.
Some great resources uncovered by my UK colleague & SBS super-guru, David Overton:
Whenever I talk to small businesses, the challenge of keeping customers up-to-date is always cited as a major issue, & so the BCM blog mentioned by David could be a good one to add to your RSS feeds.
Robbie