What to know before you decide to sell VoIP

Mark Crall wrote a great post on his blog yesterday, citing 7 important things any Microsoft partner should know before jumping into VoIP. Since I have been telling partners how easy and natural a fit Response Point is with their existing offerings, I figured I would be remiss if I did not note Mark's sage cautions and words of advice.

My favorite points are how the term VoIP can mean very different things to different people, and how a great IP phone system still cannot compensate for a poor service provider or insufficient bandwidth.