Problem caused by Comcast PlayGames Gamesbar (oberontbd.dll)
Hello, you just arrived from the Windows Error Reporting site, because you received the response that Internet Explorer was crashing due to the Comcast PlayGames GamesBar.
If you were to call into Microsoft about this problem and get me on the phone, this is what I would tell you:
Internet Explorer is open to many companies to write programs that run within it and they can cause it to crash. In this case, the oberontbd.dll is accessing memory improperly and crashing. The advice I can provide, is to contact ComCast and ask them to fix it or uninstall it. Or, you could just disable it temporarily and enable it just when you want to use it's features.
We have received comments that people don't think the add-on is installed. It could be that you are viewing an old report, but if not, this error is very specific to this add on crashing.
The add-on is usually located in the following directory.
C:\Program Files\GamesBar\oberontb.dll
In case you can't get back to the Windows Error Reporting Page:
Click here to how you can provide feedback to Comcast.
Click here for uninstall instructions.
Click here for instructions on how to disable an Add On.
To manually remove, please follow these instructions.
1. Click Start
2. Type cmd in the Start Search text box, right-click cmd.exe, click Run as administrator, and then click Continue.
3. At the command prompt, type cd "C:\Program Files\GamesBar\"
4. At the command prompt, type regsvr32 /u oberontb.dll, and then click OK.
5. At the command prompt, type del oberontb.dll
If you discover that a new fixed version becomes available, please tell us and we'll change the response so everyone knows!
Thanks,
John
Update 5/27/08: Per a user comment, updated blog to reflect manual method to uninstall if it is not appears as "GamesBar" in Manage Add ons or "GamesBar" in Uninstall a program.
Comments
Anonymous
May 30, 2008
please,,how can i play and open the folder 4 this game [reply from john: Honestly, I don't know. Please contact ComCast and ask if they will research it.]Anonymous
May 30, 2008
I have many problems with Internet Explorer, this, was crashing due to Comcast PlayGames Gamesbar (oberontbd.dll) so I'd like know if you will research it. I hope that you sorry to me to my bad English, only I can speak a few words. Sorry again & thank you. I look forward to hearing from you. Yours faithfully Maria. [reply from John: Unfortunately, we cannot research this further, because the problem is within the ComCast GamesBar progam. Please contact ComCast to see if they will fix it. Thanks. ]Anonymous
June 04, 2008
The comment has been removedAnonymous
June 09, 2008
Removed software from Add Remove list am going to have to remove more stuff to.Anonymous
June 10, 2008
i dont want the game anymore dont now how two and it . thancks can you help [reply from john: Are you able to follow the instructions in the blog? If not, please let me know which step is confusing, and we'll fix it. Thanks]Anonymous
June 11, 2008
problem caused by comcast play games oberontbdAnonymous
June 12, 2008
my chill games comcast ,no have ,advertisement and no comunication for help thanksAnonymous
June 14, 2008
i have worked on this several times. cannot uninstall. cannot delete as active x control. i went in and disabled it. continued with problems. went through the start menu and it could not find. i found it in my stuff under the name of COdysseyActiveX Object---typed as seen. i kept looking for anything odd and this was it. computer is running fine now.Anonymous
June 17, 2008
i unistal programcomcast games ,i have error the scriptoberon-bbdll .aspx ,thanks !Anonymous
June 28, 2008
Chill Game bar Oberon games have caused my computer to crash twice. the first time I was not sure what had happened. this time it was clear it was the downloaded game. The worst of it is I signed up for 12 new games in a u=year at $6.95 each. I love playing the games with my 5 year old grandson. However I can not spend the money or time on repaires. I have tried the fix suggested by your website to fix but it doesn't work on this computer. I can not get past the cmd.exe my computer soes not recognize it. Any other idea's? I'm frustrated. Grams Sandy [Comment from John: I'm sorry Grams Sandy, have you tried to contact Comcast about the problem? I've posted what I know about the problem.]Anonymous
July 04, 2008
The comment has been removedAnonymous
July 16, 2008
problem for IE crash fix: go to TOOL open toolbar if GamesBar is checked..uncheck it END OF FIXAnonymous
July 17, 2008
I PURCHED FAMILY FUDE AND WHEEL OF FORETION NOW I NO LONGER HAVE THESE GAMES. THESE GAMES NEED TO BE REINSTALL AGAIN. [Comment from John: I wish I could help, the game isn't a Microsoft program, please contact ComCast concerning the game. ]Anonymous
July 19, 2008
if your games cause problems, get them off the net////// [Comment from John: We collect the errors when they are sent, but these are not Microsoft games.]Anonymous
July 23, 2008
bonjour comment je peu resoudre ce prob car je ne connais pas l anglaisAnonymous
July 24, 2008
Merci de votre réponse - mon Anglais étant très restreint c'est un autre problème qui vient s'ajouter à celui que je rencontre, de plus je ne peux faire appel à la traduction ! je ne peux atteindre aucune de mes boîtes aux lettres - le message est le suivant" internet explorer a rencontré un problème avec un module en cours d'exécution - le composant additionnel suivant était en cours d'exécution quand le problème est survenu "oberontb.dll" -oberontb module -Anonymous
August 01, 2008
impossible d'ouvrir internet explorerAnonymous
August 07, 2008
je essayer de telecharger le jeu comcast non seulement le telechargement n a pas eu lieu et ca causer un probleme sur mon ordi , je ne peux pas aller sur internet esplorer svp supprimer ce programe ki me fatigue sans oublier de supprimer ce jeu . MerciAnonymous
August 21, 2008
toutes ces informations sont tre bien pour des personnes qui sont initie a l informatique mais pour moi qui ne connait rien a tout cela et aux termes emploiescela et du chinoisAnonymous
August 25, 2008
I find this all confusing. I am a person with learning dificulties and though I have been using computers for a while now, I still consider myself a novice. What comes to mind here is that if these problems were made more public Comcast would be forced to do something about their product or go bankrupt. What I find the most annoying at the moment, is that I have only just bought this computer a few days ago and I already have lost the joy of using it. Thank you Comcast. [comment from JohnBuk: Sorry you are having troubles. This problem has been evident for some time and there hasn't been any changes.]Anonymous
August 25, 2008
no puedo desintalar el ComsCar , existe otra posibilidad u otra via de desactivarlo ,Anonymous
August 25, 2008
no puedo desintalar el ComsCar , existe otra posibilidad u otra via de desactivarlo , [ If you are having trouble disabling an addon, you can reset Internet Explorer so it disables all add ons. Tool / Internet Options / Advanced / Reset. A screen shot can be found here http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx]Anonymous
September 05, 2008
Je n 'arrive plus a me connecterAnonymous
September 06, 2008
je ne peut pas jouer acertains jeux j aimerAnonymous
September 19, 2008
The comment has been removedAnonymous
September 26, 2008
necesito ayuda en espanol por favor, parese que cometi un error, pero no se cual.Anonymous
September 26, 2008
je ne comprends pas ou trés peu l'anglais le problème que je rencontre maintenant et celà fait déjà 3 jours est le suivant:çà bloque le programme que je suis entrain d'éxécuter pour éssayer de rémédier à celui ci je suis obligé d'éteindre puis de relancer plusieurs fois l'ordinnateur (problème response blog:problem caused by comcast playgames gamesbar (oberontbd.dll) - windows internet explorer.Anonymous
September 26, 2008
je ne comprends pas l'anglais donc toutes vos solutions a tous les problèmes rencontrés sont pour moi de l'hébreux. voilà maintenant 2 jours que je rencontre ce problème: Response Blog:Problem caused by Comcast PlayGames Gamesbar (oberontbd.dll) - Windows Internet ExplorerAnonymous
October 03, 2008
it always show me a file in tge screenAnonymous
October 07, 2008
I uninstalled gamesbar, updated windows with 6 updates & ie still crashes.Anonymous
October 26, 2008
I have many problems with Internet Explorer, this, was crashing due to Comcast PlayGames Gamesbar (oberontbd.dll) so I'd like know if you will research it. I'm looking forward to hearing from you. Yours faithfully EvaAnonymous
October 28, 2008
caused by Comcast PlayGames Gamesbar (oberontbd.dll) Merci de votre réponse - mon Anglais étant très restreint c'est un autre problème qui vient s'ajouter à celui que je rencontre, de plus je ne peux faire appel à la traduction ! je ne peux atteindre aucune de mes boîtes aux lettres - le message est le suivant" internet explorer a rencontré un problème avec un module en cours d'exécution - le composant additionnel suivant était en cours d'exécution quand le problème est survenu "oberontb.dll" -oberontb module -Anonymous
November 06, 2008
The comment has been removedAnonymous
November 24, 2008
bonjour je voudrais deinstaler comcast playgames mais je peut pas j ai etait dans le paneau de configuration pour le deinstaler je peut pas comment je peut faire merciAnonymous
November 29, 2008
d'abord me repondre en francais j'habite la france et comment resoudre ce probleme pour desinstaller ce programmme car je ne desisntaller les jeux oberon et ouvrir internet exploreur avec windows live messAnonymous
December 10, 2008
i want it deletting , plz can u help , it keeps causing me promblem + i new to all this stuffAnonymous
December 29, 2008
comment régler ce problème merciAnonymous
January 01, 2009
chill is causing my system to crash please remove it NOW thnaksAnonymous
January 13, 2009
comment regler ce probleme merci d avance je ne parle pas l anglais merci de me venir en aideAnonymous
January 13, 2009
je n arrive pas à solutionner ce probleme comment faire ? je ne parle pas anglais merci d avance