Download updates for your Bluetooth software
Hello, you've likely arrived at this blog post from the Windows Error Reporting site, because you received the response that the Toshiba Bluetooth software caused a problem in Windows Vista.
This Toshiba Bluetooth software is originally developed by Toshiba. Several computer manufacturers (or OEMs) have adopted this software, done some customization, and distributed it with their brand of PCs.
Toshiba has fixed this problem in the Toshiba version. You can download the fix from the following websites if you are using a Toshiba brand PC.
English site: https://aps2.toshiba-tro.de/bluetooth/index.php?page=download
Japanese siste: https://dynabook.com/assistpc/download/modify/btstack/v6/index_j.htm
But due to the nature of this software, if you are using a non-Toshiba brand PC, you cannot use the fix on Toshiba's website. Instead, please contact your machine manufacturer's support desk for the fix of this program.
If you know the download site for other OEMs, please share the information on this blog. Thanks!
Comments
Anonymous
January 01, 2003
Hello, I find it hard to activate the bluetooth of my sony vaio VGN-C25G and don't know which software to download. My friends checked it out for me, they said i need a software. If it's possible can you please help me with this. Thanks so much.Anonymous
January 01, 2003
Follow-up to my previous post, I have confirmed that ASUS F9J does indeed use Toshiba Blue tooth Stack, details follow: Bluetooth Stack for Windows by Toshiba Version v5.10.02 Copyright 2000-2007 TOSHIBA CORPORATION All rights reserved. Bluetooth Specification Version 2.0,1.2,1.1 With that detail can anyone confirm if I can use the an update from Toshiba since ASUS isn't supplying one? Thanks again Thomi (
Comment from Cleng:
Hi Thomi, since ASUS might have changed part of the software, the update on Toshiba's website may or may not work. No one knows, and this is not a supported upgrade path.
If you really want to, please do this at your own risk.
)Anonymous
January 01, 2003
I just spent two weeks trying to fix a Sony SmartWi Utility conflict with a Vista update. The Sony techs gave me three different sets of wrong directions and by that time my system was so fouled up I had to reinstall XP from the retore partition, then upgrade to Vista. I'm still reinstalling my other software. I can't imagine Sony techs will come up with a fix for this problem any time soon. I have a VAIO VGN-TXN15P laptop. And to think I bought a Sony because my Picturebook lasted seven years...Anonymous
January 01, 2003
No, please ask Fujitsu for the update of the Toshiba Bluetooth Stack software.Anonymous
January 01, 2003
I have an ASUSTek F9J laptop with windows Vista home premium. I believe my laptop does use a version of the Toshiba BT Driver but unfortuneately the only driver available on the ASUS Website (http://support.asus.com.tw/download/download.aspx?model=F9J&SLanguage=en-us) is BlueTooth driver for Vista Version V5.10.02 file size 26.54 (MBytes)dated 2007/02/12. That is the driver that came with my laptop so in effect ASUS has not provided any updates at this time. Any suggestion would be appreciated Thanks ThomiAnonymous
August 31, 2008
i'm using fujitsu s7111 notebook series and using microsoftvista..can this update my toshiba blueetothAnonymous
September 01, 2008
Bluetooth verursacht gelegentlich den Ausfall des Window Explorer. [Comment by cleng: Yes, that is the problem being discussed here. Please ask your PC vendor for an update of the Toshiba Bluetooth software.]Anonymous
September 09, 2008
please send me updates for bluetooth to sony vaio model CR VGN-CR14 N/B (Comment from cleng: Hi! We do not have it. You will have to ask Sony PC support for this update.Anonymous
September 11, 2008
Thank you very much. It helped.Anonymous
September 11, 2008
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September 14, 2008
I have sony vaio vgn-c12gp. Which software do i update with???? (comment from cleng: You should ask Sony support to get an update of the Toshiba Bluetooth Stack software.)Anonymous
September 22, 2008
hey have the same problem with sony vaio and toshiba blue tooth software. i tried to register at sony vaio support and i am still waiting for the registration response on email...you had the same experience with vaio support? or have any idea where i can get the toshiba stack software? greetings, svendaAnonymous
September 25, 2008
Hi Cleng Thank you for the response. Not the answer I'd hoped for but I guess I'll just have to wait till ASUS get's around to recognizing the problem. Unfortuneately I don't have a lot of hope that they will. They do produce a good product and I'm happy with my laptop but I must say I've had no response at all from their support site to the two questions I've posted. If this problem goes on too long I may just have a go at trying the Toshiba download. I suppose I can always reinstall the current driver. Thanks again for reviewing my post ThomiAnonymous
September 26, 2008
my system is VGN-CR23G_R where i can find a update for my bluetooth(TOSHIBA)Anonymous
September 27, 2008
Thomi: I looked around on Asus site and found this,http://support.asus.com/download/download.aspx?modelname=Bluetooth&SLanguage=en-us and Version v5.10.02 is at the bottom of the list so there is newer ones... i think ;)Anonymous
September 29, 2008
Hello Matte, Thanks for finding the info on the ASUS site, I had only looked at bluetooth drivers for my model and didn't think to look at all their bluetooth drivers. Based on your research I've asked on their website if I can use one of those newer versions on my machine without causing problems. I will post if/when I get a response to my query. Thanks againAnonymous
October 02, 2008
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October 02, 2008
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October 03, 2008
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October 04, 2008
I'm using a Philips X57 with Vista SP1, does someone have a useful link to update that Toshiba thing?Anonymous
October 05, 2008
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October 05, 2008
Can I simply remove the bloetooth software from my computer. I use the ASUS laptop for my university work, so cannot afford to lose all my notes. Please help me if you can, I am not a compouter nerd, so only know how to switch it on, how to use the word processing and emails and how to turn it off. FranAnonymous
October 05, 2008
A minor correction, this computer is an Hewlett Packard Compaq Presarion V6302EU. I mixed up two digits.Anonymous
October 06, 2008
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October 10, 2008
I have a Sony VAIO VGN-SZ583N_C running Vista SP1 and I'm also getting very tired of seeing these error messages. I also haven't been able to find a specific update on the Sony website...Anonymous
October 10, 2008
Can I get updates for my Bluetooth Software? I am using SONY Vaio VGN-SZ55MN Thanks & regards, Shibi Nalinakshan Email: shibiuae@yahoo.comAnonymous
October 11, 2008
I have never been able to operate the bluetooth on my sony VGN-FZ15G and do not know which software to download.Anonymous
October 12, 2008
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October 12, 2008
Hello, Am using windows vista home edition, official copy which i got with My Sony Viao VGN-CR24G/B, but am surprised to see tat there is no solution link easily availble by the manufacturer. Can some one help to solve this blog for blue tooth update.??Anonymous
October 13, 2008
I have a Sony VAIO VGN-SZ691FN running Vista SP1 and I'm also getting very tired of seeing these error messages. I also haven't been able to find a specific update on the Sony website... or hereAnonymous
October 13, 2008
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October 14, 2008
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October 15, 2008
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October 15, 2008
I really dont know what it will cost Sony to provide an update to solve this problem. Can toshiba help in any way? -OlarayzAnonymous
October 16, 2008
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October 25, 2008
Hi. I have the same problem... u do not need to get some updates from toshiba, u have to google your manufacturers support site (fujitsu-siemens, sony, ...) and look for "download drivers" or something like that. at fujitsu-siemens it searches automatically for updates, if u tell them (dropdown-menu) which machine u got... I don't think they ever update it... C Ya.. CWAnonymous
October 26, 2008
I have a Sony VAIO VGN-SZ583N_C running Vista SP1 too. I'm also getting very tired of seeing these error messages. Still unable to find a specific update on the Sony website till date.Anonymous
October 30, 2008
I have this problem, too! My Fujitsu S6510 notebook also uses Toshiba Bluetooth Stack, and the error messages appear so frequently. But I couldn't find an update for the Bluetooth driver on the Fujitsu's website. Can anyone help me?Anonymous
October 30, 2008
I have Fujitsu-Siemens S6410 laptop, which comes with Toshiba stack, I had the problem a few times, got the latest updates from FS, but they did not help. I uninstalled Toshiba BT stack, and installed one for Microsoft Bluetooth mouse (funny, but it works). It works much better, does not crush the driver and its service every 30s, and does not discharge my mobile phone battery in 30min. Still, there are problems, but less frequent. I recommend everybody trying to give up Toshiba BT stack, which installs tens of BT COM ports which then are badly used.Anonymous
November 06, 2008
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November 08, 2008
Is the problem with the Toshiba bluetooth reconfiguration by Sony (OEM) based upon the laptop model for which it was installed or is it solely based on the reconfiguration by Sony of the product?Anonymous
November 08, 2008
i have the Vaio VGN-AR31S. ps send me the drivers. thank u.Anonymous
November 09, 2008
Got a ASUS X50V with the same prob. Currently on the ASUS - HP no update - in fact there is an older version (5.10.02), than delivered with the Notebook (5.10.12)! Anyone experience with original Toshiba Software-update on ASUS X50V? kind regardsAnonymous
November 12, 2008
If you don't have a Toshiba PC, just get the Fix Patch or Hotfix, depending on your OS. This worked fine for me. I have a Sony laptop running Vista and the Fix Patch does the trick.Anonymous
November 15, 2008
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November 18, 2008
Is the problem bluetooth software ,i have sony vgn-cr11sh/b I want Down Load Up dateAnonymous
November 21, 2008
also experiencing this problem i'm using a SONY VAIO VGN-SZ660N anyone can help where i can download updates sony website don't have one.Anonymous
November 25, 2008
I cannot find a solution to this problem. I have a Sony Vaio CR13G/R and I am constantly faced with the same problem. Sony website does not seem to have a solution.Anonymous
November 27, 2008
Hi, I have a Sony Vaio VGN SZ61 MN and experience the same problem for almost a year now! After reporting the case to Vaio Support I got the answer that no fix is provided by Sony and was advised to fix it on my risk and knowledge. Did anybody out there fix this problem?? Please send me the link to a fix. P.S. I also experience problems starting and stoping the bluetooth service!... bad device...Anonymous
November 28, 2008
I've a VAIO (VAIO VGN-FE41M). What should I do?Anonymous
January 13, 2009
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNCR240EB&upd_id=2733&os_id=28 This is all u guys need...go for it...