Support Corner Webcast: Office 365 Support & Recovery Assistant (SaRA)
What: This webcast introduces SaRA which is an automated tool that can be run by Office 365 users on their machines to help troubleshoot common support issues, related to Outlook, Office Setup, Outlook Web App & Mobile devices. We will be talking about:
- Objectives of SaRA & Target Audience
- Support Scenarios available in SaRA
- Technical Details of Support Scenarios (analyzers & recovery workflows)
- Lifecycle of Scenario Development
- Live Demos of certain scenarios & recovery workflows
- SaRA Telemetry & Customer Follow Ups
- SaRA Resources
- Future Plans
When: January 26th, 2016 @ 10:00am (PST), 1 hour presentation
Where: To join this meeting, use the below Skype meeting link at the scheduled time of the call
Who: Amir Haque is a Supportability Program Manager focusing on Exchange Client Access & Mobility scenarios. He has been working with Exchange Server for over 15 years. Most recently when we released Office 365 & Exchange Online, his main focus has been on the supportability of Client Access scenarios in online space. Amir analyzes common support issues for Exchange client access scenarios and then works with different product teams to improve customer experience in those scenarios. Since April last year, he has been working with SaRA Team to help develop automated troubleshooting and recovery workflows for top support issues in Outlook, OWA & Mobile devices.
O365 Webcasts are free online sessions led by Microsoft Office 365 Product Managers, Engineers and Support staff and are beneficial to anyone who wants to learn and enhance their knowledge of Office. Please note that all webcasts will be recorded and posted in the Office YouTube channel.
Want additional free training? View our new Office 365 IT Pro education courses on the Microsoft Virtual Academy site. Microsoft Virtual Academy (MVA) offers online Microsoft training delivered by experts to help technologists continually learn. MVA is free of charge.
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| This is an online meeting for Skype for Business, the professional meetings and communications app formerly known as Lync. |
Join by phone
+14257063500 English (United States)
+18883203585 (FREE) English (United States)
Conference ID: 767580984