Build your network of strong support

Microsoft has a wealth of technical support services for developers and I keep getting asked this question over and over again so I thought I'd put it into a blog post...

Microsoft has a range of self-help (free), assisted (chargeable) and peer-to-peer support services (free) to help get technical support where and when you want it.

Self-help Support Resources for Developers... Free

• MSDN Online Worldwide - MSDN New Zealand
• MSDN Library Online - Browse technical programming information, sample code, documentation, technical articles and reference guides.
• MSDN Download & Code Center
• MSDN Virtual Labs
• MSDN Developer Support
• MSDN Bug Center
• MSDN Flash - MSDN Flash New Zealand
• Microsoft Press

Peer-to-Peer Developer Community Support... Free

• Microsoft Public Newsgroups
• MSDN User Groups - New Zealand .NET User Group
• MSDN Chats
• MSDN WebCasts
• Channel 9

Assisted Support Services for Developers... Chargeable

• Microsoft In-the-Box Support

• Personal Support
  If you are using a PC at home or are working from home and require telephone or online support for Microsoft desktop and consumer products in stand-alone or simple network environment, please visit Personal Support.

• Professional Support
  If you are involved in the development, deployment and management of Microsoft software solutions in commercial environments and require telephone or online support, please visit Professional Support.

• Microsoft Support Services
  If your business needs a high-level of technology support and a range of different solutions to meet your ever changing IT requirements. Microsoft offers a variety of solutions which provide you with the best possible business value.

• Accredited Partners
  Technical support is also available from a range of Accredited Partners.

• Microsoft Consulting Services
  If you are looking for IT strategy, development and infrastructure services to help you design, implement and deploy leading edge Microsoft technologies in your business, please visit Microsoft Consulting Services.

  This posting is provided "AS IS" with no warranties, and confers no rights.

Comments

• Anonymous
  February 14, 2006
  Wow I was just contacted through this blog post by Blake Handler, a Microsoft Consultant who maintains his own list of Microsoft Help Resources...
  
  http://spaces.msn.com/bhandler/Blog/cns!1pt1v0Q4vD8jSvNS4lqdAuug!429.entry