Windows 7 Troubleshooting
Here are some resources that may help with learning about Windows 7 and troubleshooting:
TechNet - Windows 7: Troubleshooting and Support
https://technet.microsoft.com/en-us/library/dd349347(WS.10).aspx
Windows 7: A First Look for IT Pros
https://technet.microsoft.com/en-us/library/dd266801.aspx
TechNet Video: Troubleshooting Windows 7 (Level 200)
https://www.microsoft.com/events/series/technetwindows7.aspx?tab=Videos&seriesid=141&webcastid=6784
TechNet Webcast: Windows 7 Feature Overview (Level 200)
TechNet Webcast: A Tour of Windows 7 (Level 100)
TechNet Webcast: Windows 7 Enhanced Security and Control (Level 300)
Several other Windows 7 webcasts
https://www.microsoft.com/events/series/technetwindows7.aspx?tab=webcasts&id=odall
Nick.