the risks and rewards of fixing bugs

My colleage Schwieb, one of our senior developers, put up an awesome post today titled Risks and Rewards. It's about the decision-making process involved in making changes to our existing apps, as well as discussing the long-running Spaces issue. It's a lengthy post, but there's a lot of meat in there.  If you're interested in the Spaces issues that you see in Office 2008, you should read this now.