Q&A: Why doesn't Hotmail work with Entourage:Mac now?

I got the following question about Hotmail and Entourage:

Using Entourage on an iMac. Suddenly Hotmail account doesn't want to work anymore. Saw your post regarding POP3 coming soon. Will that fix this problem?

Earlier this year, Hotmail made free POP access available for all users. This is part of their effort to remove WebDAV support in Hotmail. WebDAV is how Entourage currently gets mail from Hotmail.

If you see that Entourage suddenly isn't getting your Hotmail anymore, the fix is pretty easy. You just need to create a new account in Entourage for your Hotmail that uses POP. The Entourage MVPs have directions to set up Hotmail in Entourage as a POP account, and we've got an Entourage help topic that describes how to set up a Hotmail account too.

Comments

• Anonymous
  June 02, 2009
  I know you have no control over Hotmail, but many of us left long ago because of limited protocol support. It is nice that they finally added POP3, but for many of us this no longer cuts it. If IMAP is not supported, we won't use it.

• Anonymous
  June 08, 2009
  Hi nadyne sorry this is off topic but is there any news regarding the public beta of messenger 8? The last I heard was in december just before macworld and there has been nothing since. Has there been a delay and do you know if there will be any announcements at wwdc? Thanks