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Q&A: How do I install the 12.1.7 update with Entourage EWS?

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With the latest 12.1.7 update, I keep on getting asked variations on the following question:

How do I install the 12.1.7 update with Entourage EWS?

If you are using Entourage EWS, and if you want to continue using it, you should not update to Office 2008 12.1.7. Keep your Office 2008 install at 12.1.5. If you update to 12.1.7, you will irreparably break Entourage EWS.

If you have installed 12.1.7 and subsequently discovered that Entourage EWS no longer works, you're going to have to fully uninstall everything, then reinstall Office 2008 up to (but not past) 12.1.5, and then reinstall the Entourage EWS beta. When Entourage EWS exits beta, it will be updateable along with the rest of the suite.

We're working on finalising Entourage EWS. I'll post more details when I've got 'em to share.

Edited on 17 August 2009: The final version of Entourage for Web Services is now available, so you should update!

Comments

  • Anonymous
    April 20, 2009
    interesting. could that be why my attempt to update mac office did not work? i was told that i needed some previous update once i tried to run it although i think i've kept up with them all. you're implying that the update would run though but then break EWS and that has not happened to me. thanks for the note though.