Entourage EWS questions

I've been getting a bunch of questions, so let's get them answered.

How do I get into the Entourage EWS beta? Go to Mactopia to apply to be a part of the beta.

How long does it take for beta applications to be reviewed? We're doing it manually, so it takes a business day or two.

It's been two days, and I haven't received a response to my beta application. What do I do? Check your spam folder. You can also login to Microsoft Connect and see if the Entourage EWS beta shows up on your dashboard.

What are the system requirements for the beta? For your Mac, you need to be on OS X 10.5.4 or later. For your server, you need to be on Exchange 2007 SP1 RU4 or later. Do not download the beta if you're not on the right version of Exchange — it won't work!

How do I tell what version of Exchange I'm on? Ask your Exchange admin.

At the highest of levels, you can mostly tell if you're on Exchange 2007 by looking at the Out of Office assistant. Go to Tools -> Out of Office. If the screen looks like the one here, then you're on Exchange 2007. However, that doesn’t tell you anything about SP1 or RU4, so you really need to ask your Exchange admin to confirm.

Why doesn't this beta work with Exchange 2003? This beta has a completely new back-end which exclusively uses Exchange Web Services. EWS was introduced in Exchange 2007.

If I find a bug, what do I do? Go to your dashboard on Microsoft Connect and follow the directions there. Please don't submit bugs any other way — Microsoft Connect is directly tied to our internal tools for tracking bugs. Submitting bugs through there means that it's faster for us to respond to them, which ultimately results in a better product for you.

If I want to make a suggestion, what do I do? Go to your dashboard on Microsoft Connect, just as you would for a bug. Please don't submit your suggestions in any other way. You want to get things directly into our system, which makes it more likely for us to be able to fully consider your suggestion and figure out how it fits into our plans.

When will the final version of Entourage EWS be available? We don't have a final date yet, it depends on how the beta goes. Look for more details later this year.

Edited on 17 August 2009: The final version of Entourage for Web Services is now available, so you should update!

Comments

• Anonymous
  June 09, 2009
  Microsoft Office 2008 for Mac 12.1.9 Update is now available on Mactopia downloads or via Microsoft AutoUpdater. You must have Microsoft Office 2008 for Mac 12.1.0 Update or later installed before you install the Office 2008 for Mac 12.1.9 Update. This