Internet Explorer or .NET Application Hosting Web Browser May Crash with Exception 0xE06D7363
This month looks little unusual as I ran into another bug in Internet Explorer component. Jscript9.dll is a core dll for implementing JavaScript engine (aka Chakra engine). The process may crash with C++ Exception code E06D7363. Here are some of the details that may help you. If you have a dump file, then you may use WinDbg (ships with Debugging Tools for Windows) to analyze it.
Analysis
Call stack
0:000> kcL
#
00 KERNELBASE!RaiseException
01 msvcrt!_CxxThrowException
02 jscript9!Js::JavascriptOperators::ThrowStackOverflow
03 jscript9!Js::Throw::StackOverflow
04 jscript9!Js::CustomExternalObject::QueryObjectInterface
05 jscript9!JavascriptDispatch::QueryInterface
06 mshtml!CEventMgr::_DispatchBubblePhase
07 mshtml!CEventMgr::Dispatch
08 mshtml!CEventMgr::DispatchMouseEvent
09 mshtml!CElement::FireStdEvent_MouseHelper
0a mshtml!CElement::FireStdEventOnMessage
0b mshtml!CDoc::PumpMessage
0c mshtml!CDoc::DetectMouseExit
0d mshtml!FormsOnTimer
0e mshtml!GlobalWndProc
0f user32!InternalCallWinProc
10 user32!UserCallWinProcCheckWow
11 user32!DispatchMessageWorker
12 user32!DispatchMessageW
13 user32!DialogBox2
14 user32!InternalDialogBox
15 user32!SoftModalMessageBox
16 user32!MessageBoxWorker
17 user32!MessageBoxTimeoutW
18 user32!MessageBoxTimeoutA
19 user32!MessageBoxExA
1a user32!MessageBoxA
...
58 ntdll!__RtlUserThreadStart
59 ntdll!_RtlUserThreadStartJavaScript dll details
0:000> lmvm jscript9
Browse full module list
start end module name
62240000 623fd000 jscript9
Loaded symbol image file: jscript9.dll
Image path: C:\Windows\System32\jscript9.dll
Image name: jscript9.dll
Browse all global symbols functions data
Timestamp: Wed Jul 22 15:51:11 2015 (55B0023F)
CheckSum: 001C9220
ImageSize: 001BD000
File version: 9.0.8112.16684
Product version: 9.0.8112.16684
File flags: 8 (Mask 3F) Private
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Windows® Internet Explorer
InternalName: jscript9.dll
OriginalFilename: jscript9.dll
ProductVersion: 9.00.8112.16684
FileVersion: 9.00.8112.16684 (win7_ie9_GDR(builder).150722-1301)
FileDescription: Microsoft ® JScript
LegalCopyright: © Microsoft Corporation. All rights reserved.Register values during crash
0:000> .frame 2; r
eax=00282f9c ebx=0cce0018 ecx=00000003 edx=00000000 esi=00283040 edi=12d82ff0
eip=74dfc42d esp=00282f9c ebp=00282fec iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200206
KERNELBASE!RaiseException+0x58:
74dfc42d c9 leave
03 00283070 6231395e jscript9!Js::Throw::StackOverflow+0x2d
eax=00282f9c ebx=1b0e9660 ecx=00000003 edx=00000000 esi=009122f8 edi=00000000
eip=6237a0c3 esp=0028306c ebp=00283070 iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200206
jscript9!Js::Throw::StackOverflow+0x2d:
6237a0c3 8a4d0b mov cl,byte ptr [ebp+0Bh] ss:002b:0028307b=12Additionally, the user may see following message:
Caption: Microsoft Visual C++ Runtime Library
Text: This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Resolution
The KB article has additional details about the bug
You may want to install the latest IE security update released few days back. A lot of times, the testing time may not be affected by the patch, you may be better off installing latest patch. Since patches are cumulative, it will give you additional fixes on top of existing fix.
If you see issues even after installing latest patch, then it is possible that more than one condition is contributing to the issue.
Make sure you also install KB3076895 and test it. We had seen issues in GWIM environment because of it.
.NET Application Hosting Web Browser Control Freezes / Hangs During Start Up
Comments
- Anonymous
August 08, 2016
what if even after installing all patches the problem still happens? is the issue tied to any of the feature settings?