Monitoring Office 365 with System Center Operations Manager 2012 R2
Office 365 is becoming more and more commonly used these days. So naturally the requirement to monitor a bit more closely what exactly is going on in your subscription becomes a topic for a lot of small, medium and larger customers. Microsoft does offer a SCOM Management Pack for Office 365 (can be downloaded at https://www.microsoft.com/en-us/download/details.aspx?id=43708) but once you import it and look at the dashboard it provides, you might be a bit disappointed.
What the official Management Pack does give you is an overview of Incidents (Active and Resolved) and Planned Maintenance Times. There is no information on how well you are connected or what kind of performance your end users might experience. That got me thinking and experimenting around a little bit. I have created a management pack that gives you additional information on your Office 365 environment. So far only for Exchange Online, but the other components are in the works as well. The MP is not ready to share quite yet, I need to add some documentation and features to it, but I thought I test the waters a little bit by giving you all a little teaser screenshot of the current state of my O365 Exchange Online Dashboard…
Here is the Overview Dashboard
And then the detailed dashboard
So I would love to get some feedback from whoever reads this:
- Is this useful?
- What are the KPIs and/or synthetic transactions that are most interesting and important to you/your customers?
So much for the moment… Watch this space, there will be updates to this as I go along, hopefully with a lot of feedback from my readers.
Comments
- Anonymous
September 27, 2015
Office 365 with Visual studio 2012.and windows server 2012R2. - Anonymous
September 27, 2015
Screenshot looks nice :) - Anonymous
October 22, 2015
This is what I wanted!
Multi-tenant feature will be great, I think.(one SCOM environment can monitor several O365 tenants) - Anonymous
October 23, 2015
This is great for me! - Anonymous
October 29, 2015
It would be great to have mailbox Average Response and Processing time, similar to what we get in Outlook click via the 'Connection Status' option.
Another goot feature to have would be network latency even if it is between SCOM and Exchange Online.
for Hybrid implementations, it would be good to show Response time between Exchange On Prem and Exchange Online Protection (EOP)
Looking forward to use this new MP :) - Anonymous
January 19, 2016
Markus it's very useful MP! Looking forward to see it in xml format) - Anonymous
February 24, 2016
I would go also with multi tenant.
Of course, knowing that the service is available from inside the client network to the Microsoft cloud (synthetic transaction) is great feature. - Anonymous
March 23, 2016
Markus, people want it! - Anonymous
April 05, 2016
Marcus,
When do you think the MP will be available to us (the Microsoft SCOM users)? - Anonymous
April 06, 2016
You should try Exoprise CloudReady, more information here: https://www.exoprise.com. You get end-to-end synthetics for Exchange Online, SharePoint Online, Skype for Business PLUS integrated service comm status from Microsoft all in one place.
Disclaimer: I am founder - Anonymous
April 14, 2016
OMS is launching also an office 365 dashboard. - Anonymous
April 19, 2016
Any updates or availability to try out this management pack. It looks useful and worth trying out. - Anonymous
May 17, 2016
This is what I wanted! Multi-tenant feature will be a good improvement! Thanks! - Anonymous
June 06, 2016
This looks promising. Any updates? Is Microsoft working on an updated MP for Office365 for SCOM on-premise? - Anonymous
August 22, 2016
Hi Markus, any New Development on this? I configured the original MP today and it is just as disappointing as it was last year. Using the available api gives more information... - Anonymous
August 26, 2016
This looks very useful; like others, I am wondering when it will be available. Monitoring this environment is key to a large majority of customers and this goes a long way to meeting the demand for a more holistic look at the performance. - Anonymous
November 09, 2016
Any news on this MP you were developing Marcus ? - Anonymous
March 31, 2017
wouldn't mind a copy - Anonymous
April 24, 2017
Any update on the MP? - Anonymous
May 25, 2017
Have there been any further developments with this management pack? - Anonymous
November 14, 2017
You are definitely going in the right direction with this, The key questions always asked to SCOM Admins is how is my Cloud Office 365 performing. we have only may occasions had the service down and not being able to identify root cause. is this Management Pack Available for End Users?Great Work MarkusGreat work