Mark Ghazai's Bio

I’m a Microsoft Data Center Specialist with Microsoft US State and Local Government (SLG) team. My goal is to address challenging issues within SLG customer datacenters and their journey toward Private and Public Cloud adoption. Assisting customers to get a deeper understanding of managed and consolidated datacenters powered by Windows Server 2012, Windows Server 2012 Hyper-V, Remote Desktop, VDI and System Center 2012 Suit, along with Microsoft Identity Management Solutions (FIM, UAG, TMG) is my main area of focus. My customers also appreciate partnership between my team and many Microsoft Hardware, Software and Services partners to deliver a smooth and rich engagements during different phases of their IT enablement projects.

Before this role, I was a Microsoft Sr. Premier Filed Engineer (PFE) and Sr. Support Escalation Engineer for few years. During that time I’d assisted many Microsoft enterprise customers with their proactive and reactive matter within their mission critical environments.