Office 2007 Compatibility Pack
If you haven't yet made the shift to Office 2007 (what's keeping you!! ), your users may be experiencing difficulties opening documents sent from users who have already made the shift. While its relatively easy to configure Office 2007 to save documents in compatible formats, many users seem to prefer the benefits that the new format offers. So in the meantime there's going to be the odd issue for your users.
That's where the Office 2007 Compatibility Pack comes in, by installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able open, edit, and save files using the file formats new to Word, Excel, and PowerPoint 2007. The Compatibility Pack can also be used in conjunction with the Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files saved in these new formats. For more information about the Compatibility Pack, see Knowledge Base article 924074.
I'd recommend adding this to your organisations standard or gold build as soon as possible, I'd also consider getting it rolled out to existing workstations too. It will help your users, reduce support calls and create a bit of time for you to decide your upgrade strategy.
Download it here and get testing:
Comments
Anonymous
January 01, 2003
Well you don't mention what error messages you get, so it's kind of tough to give a fully accurate response. Have you looked at http://support.microsoft.com/kb/924074/? In terms of the update dependencies - if you are using Windows update for both Windows & Office then they should already be installed, and it is only the compat pack that most people need. If you're looking for troubleshooting assistance, a number of options are listed at http://support.microsoft.com/default.aspxAnonymous
January 01, 2003
I am still not able to read files sent to me with .docx extensions. I have 2003- and no I don't want to upgrade right now. I have attempted to fix this issue for the past 2 days via downloading the "pack"... installing the updates etc etc- what a time sink! I receive an error message or I still see the translation issue window when I try to open the files. Is there a FAQ or some page etc- or forum Q & A that I can visit to troubleshoot the thing I must be forgetting to do?