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Troubleshooting: how to install the Microsoft HD Audio class driver

This blog post has moved to https://matthewvaneerde.wordpress.com/2010/08/23/troubleshooting-how-to-install-the-microsoft-hd-audio-class-driver/

Comments

  • Anonymous
    January 05, 2013
    i need aad ki coode for my receiver class hd 2010 plus            my id cood m.riaz1979@yahoo.com      please help me

  • Anonymous
    December 14, 2014
    Hey Matt!   It worked! (sorta). I now have sound. Thank You! following your tutorial restored sound to my aging P C. Alas, sound card with this driver does not recognize the on-board mics. Recording devices/recording tap shows "microphone not plugged in". "show disconnected / disabled devices" are both checked. No other devices are listed. Thank you Matt.

  • Anonymous
    January 02, 2015
    Terrific! Got sound back on my ancient HP Pavilion dv2500! Thanks so much

  • Anonymous
    January 02, 2015
    @Woodjack: http://support.hp.com has a Conexant HD Audio driver for the HP Pavilion dv2500. It might be worth a try to download and reinstall that.

  • Anonymous
    March 20, 2015
    Hello. Is there some way to switch mic inputs from jack to built in mic. I'm using hi def audio device drivers.

  • Anonymous
    June 15, 2015
    This worked for me, thanks! I tried a few other gimmicks, but to no avail. Kudos!

  • Anonymous
    July 02, 2015
    meri pehly xp window thi abi window 7 soud nhe ati no audio device is intalled ka option show hota hy kasy install krn gy?????????

    • Anonymous
      April 09, 2016
      The comment has been removed
  • Anonymous
    July 02, 2015
    system mei bhi not available show hota hy kasy install krn drivers win 7 k liye?

  • Anonymous
    July 08, 2015
    I succeded to reinstall my HDAUDIO driver again after having uninstalled it because it did not work. The original driver was system speaker but it used the microsoft driver And it did not work. I do not know when it stopped working. But It must have been some Microsoft update i guess. Now it is not called System speaker any more so now it is only the Microsoft HDAudio driver

  • Anonymous
    July 30, 2015
    Thank You. This made it work like new...

  • Anonymous
    July 30, 2015
    The comment has been removed

  • Anonymous
    July 30, 2015
    Brilliant thank you!!

  • Anonymous
    July 31, 2015
    Yes this worked thank you, just got the new OS today

  • Anonymous
    July 31, 2015
    This worked for me had windows 7 64 bit before upgrade.

  • Anonymous
    July 31, 2015
    worked for me - I have sound again. Thanks

  • Anonymous
    July 31, 2015
    Thanks Matt-this worked perfectly! Just updated to Windows 10, no sound at all through speakers after update, though did have sound through headphones.  Followed the above and works!  Thanks again!

  • Anonymous
    July 31, 2015
    THANKS A LOT!!!!!!!!!

  • Anonymous
    July 31, 2015
    Worked for me also.  I upgraded a 8.1 computer with no problems.  I did my 7 computer which I thought had identical hardware (it did not), no sound.  Your solution did the trick.  THANKS.

  • Anonymous
    July 31, 2015
    it worked!!! thank you very much!

  • Anonymous
    July 31, 2015
    Thanks M80.  Works a treat after win 10 install.

  • Anonymous
    July 31, 2015
    Hey Matt.......it worked. Thanks a ton.

  • Anonymous
    August 02, 2015
    Matt,  I got the sound back.  Evidently Realtek does not have a workable driver for sound.  The microsoft driver at least gets the sound back. Many thanks! jbn

  • Anonymous
    August 02, 2015
    The comment has been removed

  • Anonymous
    August 02, 2015
    This worked if I connected the TV via HDMI socket but not through my speakers.   Anyone got a solution.  Every time I plugged my external monitor in it resorted to HDMI jack.

    • Anonymous
      September 10, 2016
      HDMI drivers are part of the vidoe chipset or video card manufactures supplied driver package. thats the reason for the sound thru an external hdmi or a dvi port.
  • Anonymous
    August 02, 2015
    Worked.  Thanks!

  • Anonymous
    August 03, 2015
    The comment has been removed

  • Anonymous
    August 03, 2015
    awesome,worked first time on upgraded laptop with windows 10. was pulling my hair out over this one......cheers

  • Anonymous
    August 03, 2015
    IT works awesome - very helpful

  • Anonymous
    August 03, 2015
    thks did help big time

  • Anonymous
    August 03, 2015
    it worked :)

  • Anonymous
    August 03, 2015
    Thank you! Excellent process and instructional documentation. Resolved sound issues after upgrading from Windows 7 on 64 bit PC, configured with 5.1 surround sound. All speakers working. Please extend compliments to all who contributed to this resolution. Highest regards.

  • Anonymous
    August 04, 2015
    Had no sound, now I do thanks Matt

  • Anonymous
    August 04, 2015
    Thank you!

  • Anonymous
    August 05, 2015
    This worked after 3 days of countless forums praise the Lord!!

  • Anonymous
    August 05, 2015
    This worked in my case.    

  • Anonymous
    August 05, 2015
    i got not enough storage for this command

  • Anonymous
    August 05, 2015
    The comment has been removed

  • Anonymous
    August 05, 2015
    perfect

  • Anonymous
    August 06, 2015
    thank you it worked. tried all other posts nothing worked

  • Anonymous
    August 07, 2015
    Thanks - it sorted my lack of sound out!!

  • Anonymous
    August 07, 2015
    Thank you a lot, Matthew

  • Anonymous
    August 07, 2015
    it work perfectly

  • Anonymous
    August 08, 2015
    Had audio prior to installing windows 10. Followed your instructions and searched both ways 1. search automatically for updated driver software 2. Browse my computer for driver software. each instance indicated i'm using most updated driver. still have no audio...

  • Anonymous
    August 08, 2015
    Worked for me on Sony E series. Thanks a lot.

  • Anonymous
    August 08, 2015
    Was getting really annoyed and trying lots of different ideas from web and then came across your post.  And yes it worked... brilliant I have sound at last.  Thank you so much.

  • Anonymous
    August 08, 2015
    Just got around to trying this 'fix'on my Dell laptop with Windows 10 recently installed. Microphone not working since the Upgrade, so desperate to try anything at the moment.  Result, failed.  My voice on a test message can just be heard at full volume, but not good enough to use in a (say) Skype conversation.  Any further suggestions?

  • Anonymous
    August 09, 2015
    It didn't work with my windows :(

  • Anonymous
    August 10, 2015
    Sorry Matt to be an odd one out, but I followed your plan and re-started my PC. Unfortunately, on both my Realtek driver and your AMD HD Audio Device when I try to play a CD., I get no sound, but a little icon keeps on darting through the 14 tracks - that is using my Windows Media Player! Any ideas please?

  • Anonymous
    August 11, 2015
    Thank you very much for this!!! Sound is back :)

  • Anonymous
    August 11, 2015
    tried but no joy .

  • Anonymous
    August 11, 2015
    thanks so much this is such a wonderful sop for doing this I really appeciate

  • Anonymous
    August 11, 2015
    Tks,very helpul

  • Anonymous
    August 12, 2015
    It did nothing, the computer said that the best software is already installed and the device is working properly and yet I have no sound whatsoever.

  • Anonymous
    August 12, 2015
    It Worked...Thanks Bro...more grease to your elbow

  • Anonymous
    August 13, 2015
    it worked for me, I am so happy

  • Anonymous
    August 14, 2015
    I recently installed windows 10 and no longer have sound

  • Anonymous
    August 15, 2015
    I can't tell you how happy I am now that I've found your blog and YES it works. I have sound and it took less than 5 minutes. Thank you and I also saved $69.99 the Geek Squad was going to charge me to diagnose the problem and then a additional fee to fix the problem. Your blog, PRICELESS!!!

  • Anonymous
    August 15, 2015
    Thanks very much your advice worked a treat!

  • Anonymous
    August 17, 2015
    Hi Matt, Thank you very much for your help.... it worked for me.

  • Anonymous
    August 17, 2015
    Had problem with Windows 10 Audio worked for the first 4 days and then just stopped.  Updated Driver didn't work, but this did.  Thanks for the info.

  • Anonymous
    August 17, 2015
    Thank you very much this was so helpful and fast!

  • Anonymous
    August 17, 2015
    that was very helpful mate cheers

  • Anonymous
    August 17, 2015
    Thank you so much!  My Asus Laptop with VIA Audio is now functional again.  Speakers and 3.5mm jack all working.  Sound quality isn't as good but it works!

  • Anonymous
    August 17, 2015
    Thank you! It worked. I've just installed Windows 10, and like many other people, the sound wouldn't work with either of the vendor-supplied drivers, even updated (why is this? It seems shady; there's a reason I bought this particular computer with its particular features like sound and graphics). At least now I can hear! Thanks.

  • Anonymous
    August 18, 2015
    wow, thank you

  • Anonymous
    August 18, 2015
    Hi Matt, Thank you for the great tutorial. I found it most helpful when upgrading from Windows 7 and installing the necessary driver to get my sound working on my HP Envy-15t. Have a question, even though the sound works, after installing Windows 10 I have noticed a substantial reduction in volume from my speakers. Is there a way to fix this?

  • Anonymous
    August 19, 2015
    I can't figure out how to get to device manager.  If I can't do that I can fix it.

  • Anonymous
    August 19, 2015
    So very clear to understand and it worked (no sound after upgrading to windows 10). Thanks

  • Anonymous
    August 21, 2015
    This didn't work for me. I have the same situation with no sound. My computer is only a year old as well.

  • Anonymous
    August 21, 2015
    Upgrade to Windows 10. System has multiple audio outputs, and the update switch to the one I am not using. Change the sound control panel settings and got audio working again.

  • Anonymous
    August 21, 2015
    This FIX works as stated for me.  Much thanks, after all what good is Multimedia without the Audio.

  • Anonymous
    August 21, 2015
    Thank You :)

  • Anonymous
    August 24, 2015
    The comment has been removed

  • Anonymous
    August 25, 2015
    The comment has been removed

  • Anonymous
    August 25, 2015
    This worked for me Matt - Thank you :)

  • Anonymous
    August 26, 2015
    Thanks heaps, I was getting so frustrated I was going to change back too windows 7. Finally I have my sound back

  • Anonymous
    August 26, 2015
    Many thanks Matt. lost sound after Windows 10 upgrade. your tutorial sorted the problem

  • Anonymous
    August 27, 2015
    It worked like a charm. Thanks:)

  • Anonymous
    August 28, 2015
    thank youuuuu!!! you are the best ;)

  • Anonymous
    August 29, 2015
    woohooo!! it worked, halleluhah!!

  • Anonymous
    August 29, 2015
    I finally got some time to perform the fix to my Toshiba laptop about the "no sound issue I had since I down loaded Windows 10". I can't say Thank-You enough to you as I worked as soon as I followed your instructions. IT WORKS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous
    August 29, 2015
    THANK YOU SIR !!! I NOW HAVE SOUND !!! YOU ARE A HUGG HELP IN SAVING THE WEEKEND!!!

  • Anonymous
    August 30, 2015
    Thank you so much...this solution worked like a charm!

  • Anonymous
    August 31, 2015
    Thank you so much, this has resolved my issue with no sound on the pc following upgrade to windows 10.

  • Anonymous
    September 05, 2015
    Thank You. I was very frustrated after installing windows 10 and finding i had no sound. Finally found your solution. I followed the instructions and it WORKED.

  • Anonymous
    September 08, 2015
    The comment has been removed

  • Anonymous
    September 16, 2015
    Thanx

  • Anonymous
    September 18, 2015
    Very frustrating as my problem is not addressed which is sound from the browsers and test buttons but not from VLC or Windows Media Player.

  • Anonymous
    September 27, 2015
    This worked for me on Asus laptop 2013.  Thank you so much.

  • Anonymous
    September 28, 2015
    awesome totally worked.....gr8

  • Anonymous
    September 28, 2015
    Great when such advice works! Thanks for this help.

  • Anonymous
    October 02, 2015
    Thank you so much!!! I recovered the sound in my computer. Thank you again.

  • Anonymous
    October 07, 2015
    The comment has been removed

  • Anonymous
    October 09, 2015
    it works for me!! Thank you!!

  • Anonymous
    October 16, 2015
    OMG THIS WORKED. Thank you so much. I thought I messed up my laptop for good.

  • Anonymous
    October 22, 2015
    Thank you this worked for me Halleluiah!

  • Anonymous
    October 23, 2015
    thanks, following your tutorial it worked good.

  • Anonymous
    November 02, 2015
    I'm so relieved - I got speaker sound back on my Dell N5010 (Intel i5) after it suddenly stopped working yester. I've had windows 10 for a month or so now so I'm not sure if it's related, but I need audio for my work so I was very pleased to see that this solution has worked to resolve the issue. Thanks!

  • Anonymous
    November 06, 2015
    Have done exactly as above,but it gives me error code 39

  • Anonymous
    November 06, 2015
    I LOVE YOU MAN I LOVE YOU !! FOR 3 Days no sound brooooo OMG TY THIS GUY IS THE BEST !

  • Anonymous
    November 20, 2015
    Followed your instructions, however, my computer said that Windows has found that you have the best driver already installed for this device?  So this didn't work for me. :(

  • Anonymous
    December 08, 2015
    how do I enable my audio enhancement on windows 10

  • Anonymous
    December 10, 2015
    Hello, i've got Code 10 problem. Can't instsall it :(

  • Anonymous
    December 21, 2015
    merci trois fois merci traduction GOOGLE thank you thank you three times

  • Anonymous
    December 22, 2015
    My laptop updated to Windows 10 and my mic is not working. This works!!!

  • Anonymous
    December 24, 2015
    Excellent! It worked as you stated after 3 hours of searching my computer in  various directions. Thank you so much.

  • Anonymous
    December 26, 2015
    It worked... thanks

  • Anonymous
    January 03, 2016
    thanks! it worked

  • Anonymous
    January 04, 2016
    The comment has been removed

  • Anonymous
    January 06, 2016
    Thank a lot for this help!

  • Anonymous
    January 08, 2016
    Thank you, All Good here too now

  • Anonymous
    January 26, 2016
    The comment has been removed

  • Anonymous
    January 30, 2016
    Many thanks to you. I had the same problem after a windows 10 update and after following these instructions, I've now got sound again! Cheers!!

  • Anonymous
    February 02, 2016
    Thanks a million for this fix. Had a Microsoft guy spending 2 hours last night trying to fix and eventually he gave up. Tried this myself today and worked straight away! Thanks

  • Anonymous
    February 04, 2016
    Holy moley. FINALLY. You, sir, are a legend. Take my cookies.

  • Anonymous
    February 13, 2016
    Finally I could make the sound to work, previously I spent hours looking for a solution neither one worked Thanks a million!

  • Anonymous
    February 24, 2016
    THANK YOU SO MUCH

  • Anonymous
    February 26, 2016
    You are great Matt, it did work very well, now i have my sound card is working .....Thanks

  • Anonymous
    March 02, 2016
    Thanks, I didn't know what to do and kept looking for solutions to get my sound back, not being very computer savvy I followed your instructions and I know have sound again. Thanks a lot.

  • Anonymous
    March 27, 2016
    Windows 10 has just installed lengthy updates (had at least two coffees while waiting). As a result there was no sound.Followed your clear instructions and all is right again. Many, many thanks. x

  • Anonymous
    April 10, 2016
    Thank you so much! It worked so nice :)

  • Anonymous
    April 10, 2016
    The comment has been removed

  • Anonymous
    May 03, 2016
    THIS WORKED THANKS

  • Anonymous
    May 19, 2016
    Thank you so much! The audio is FINALLY fixed on my Windows 10 computer!

  • Anonymous
    May 27, 2016
    You saved my day! Thank you!

  • Anonymous
    May 28, 2016
    I had to right click and delete my driver and then I had to rescan my computer for an audio device. It recognized and reinstall the driver and it then started working. It's an old school work around Microsoft........and it still works 20 years later. I just had to learn the windows 10 version of doing it. Always the fun of a new OS, how to fix old problems in a new format. When will they learn? Never.....

  • Anonymous
    June 07, 2016
    Same issue as listed. The fix doesn't work though because I don't have Sound, Games and Video Controllers in my devices / drivers list so can't choose it. I was told to reset my Windows so backed up and reset but still not fixed. PC is Asus X555L. Help!!!

  • Anonymous
    June 08, 2016
    @Marc download your audio drivers from Asus's support site: http://www.asus.com/US/Notebooks/X555LA/HelpDesk_Download/

  • Anonymous
    June 08, 2016
    My hardware will not start after installing the new drivers. Whats next?

  • Anonymous
    June 10, 2016
    THANKS A LOT! I WAS ABOUT TO GIVE UP. YOU'RE GOOD.

  • Anonymous
    June 21, 2016
    thank u...may God bless u

  • Anonymous
    July 11, 2016
    thanks for instructions - hit dead end: "this device cannot start. (Code 10) " "If you know the manufactuer of your device you can visit its website and check the support section for driver software -- CLOSE""

  • Anonymous
    July 13, 2016
    Thank you! Worked for me, after hours of reading and troubleshooting. Bless you. Whew. The sound got goofed up after I upgraded (my perfectly fine) system from Windows 7 to Windows 10 on a machine with Soundblaster - which doesn't work. At least I have sound.

  • Anonymous
    July 21, 2016
    Thank you so much!

  • Anonymous
    August 15, 2016
    Worked on my HP ROVE all in one computer. Windows 10 has thrown up many issues (such as the start button critical failure) but this has the audio back on track. Thanks!

  • Anonymous
    August 17, 2016
    didnt work for me.I have an elite book 8640p: tried also updating the system nothing, downloading drives and installing it manually NOTHING...its properties mentions that its functioning properly.HELP!!

  • Anonymous
    August 22, 2016
    Hi Matt! been looking for a solution for the past few days.. and this worked for me! THANK YOU SO SO MUCH!!!!!

  • Anonymous
    August 30, 2016
    I by-mistake un-installed it and don't know to install it again?

  • Anonymous
    September 06, 2016
    THANK YOU!!!!! Love :-) Heike

    • Anonymous
      September 10, 2016
      this reply is not intended for just 1 individual but for any viewer. I have had similar issues with my beats edition hp laptop and the whole thing boiled down to in windows 10 64bit as well as using 32 bit extentions having to revert to the factory installed driver for the HD Audio device driver provided by the manufacturer all because realtec dont know how to write updates to their drivers when new opperating systems are released. Also using your HDMI port on your computer switches the audio driver output to the video card or chipset or if u have an APU from AMD the APU driver for sound. APU drivers from AMD are bundled with the graphics drivers and from 2015 on are crimson edition packages. Nvidia driver packaged are bundled with the appropriete audio driver if your specific graphics chipset and motherboard has an hdmi or dvi connector, on older system take into account sometimes it is better to run older driver packs vs newer ones for hardware compatabilty and function vs running newer drivers. I have had to enable developer mode and sometimes sideload apps in the windows 10 pc setting in order to get drivers to install fully. windows 10 with its latest 2 major version updates has made the additional steps of sideload apps and in some cases developer mode necessary for driver installs. Windows 10 also protects key elements of the OS so once you have updated directx and visual studio files for games or apps doing other install that require installing these files again may fail. if for instance installing games you notice in the install directory a direct x install folder deleting all of the files in the folder except the 2 dll files and the directx install file can and in most cases solve the failed install. as far as failed install from VS files or .net install failures im not sure on yet.
  • Anonymous
    September 10, 2016
    My son in laws was having an audio issue after installing win 10. I found your audio fix on Google and it worked great for him. Thanks for your info.

  • Anonymous
    September 20, 2016
    Thank MauritsIt WorkedBest regards

  • Anonymous
    September 21, 2016
    The comment has been removed

    • Anonymous
      October 05, 2016
      i downloaded (idt_sound_beats_6.10.6483_hp) and it worked for me
  • Anonymous
    September 24, 2016
    you have gave me the windos10

  • Anonymous
    September 24, 2016
    +After I followed the instructions to this, my sound quality got even worse. At first, there was a static sound that came through my speakers any time that my laptop made sounds (when I listened to music/watched a YouTube video/etc.) but now it sounds as if there is a plastic cup over my speakers and the sound quality is extremely poor. Is there any way I can completely undo the installation that I did and get the previous static sound quality back so I can take it to someone who is able to physically fix it?

  • Anonymous
    October 04, 2016
    I tried, without any Success. Presently, I am still unable to Listen to any SOUND. it's totally ben disconnected, and I am still unable to Open Up Any Sound

  • Anonymous
    October 09, 2016
    waw omg thank you it work and now i ear thanks for real 2 week whitout sound

  • Anonymous
    October 13, 2016
    It works!!Thank you :)

  • Anonymous
    October 25, 2016
    yes it WORKS!!!!

  • Anonymous
    October 31, 2016
    It helped me

  • Anonymous
    November 07, 2016
    I followed the above instructions and connected my audio hardware. The other sites were of no help at all. Thank you for your clear instructions. The screenshots definitely were great; as it made following the instructions so much easier.

  • Anonymous
    November 16, 2016
    i have a problem with my toshiba laptop it has a mic but when i go to record it doesn't pic up my voice at all i have windows 10 i did the tortorial and still nothing

  • Anonymous
    December 25, 2016
    thank you at last I have sound.

  • Anonymous
    December 25, 2016
    Helpful

  • Anonymous
    January 06, 2017
    Thank!!! very Helpful

  • Anonymous
    January 08, 2017
    when I get to the sound, video, game controllers there are no devices. how did I manage to delete the actual device, i'm no sure but help?!

  • Anonymous
    January 28, 2017
    I installed drivers and work perfectly but my tablet does not recognize speakers and headphones attaches to it so still no sound.

  • Anonymous
    February 09, 2017
    The comment has been removed

  • Anonymous
    February 10, 2017
    The comment has been removed

  • Anonymous
    February 25, 2017
    Your guide is very well explained thank you

  • Anonymous
    March 04, 2017
    Thanks, got my audio out put back.

  • Anonymous
    March 09, 2017
    Windows media player does not work on my windows 7 ultimate. It says there is no sound hardware discovered, please help.

  • Anonymous
    March 15, 2017
    The comment has been removed

  • Anonymous
    March 30, 2017
    The comment has been removed

  • Anonymous
    April 15, 2017
    Hii,sirI can't see the "sound video and game controllers their and in other drives also. May i lost sound driver forever?I also try to download realtek but it also do not work. If u have any answer please answer me.Thanku

  • Anonymous
    May 03, 2017
    losing my mind.. my sound stutters.. my video playback is slowed as if i reduced playback speed about 1/2 x normal. nothing i am trying works. ive had this machine for a few years never had an issue upgraded from win 8 to 10 all was good til about a month ago and the above issues have since been driving me mad. i though it was a power source problem, a driver problem, a sound card issue, a video card issue. ive done everything i can think of! please help!

    • Anonymous
      May 03, 2017
      Please file a problem report, with "media issues" logs, as described hereThen use the "share" widget to grab a direct linkFinally paste the direct link here in this comment threadEDIT: forgot to put the link for "described here" - https://blogs.msdn.microsoft.com/matthew_van_eerde/2016/09/26/report-problems-with-logs-and-suggest-features-with-the-feedback-hub/
      • Anonymous
        May 05, 2017
        The comment has been removed
        • Anonymous
          May 06, 2017
          The comment has been removed
          • Anonymous
            May 06, 2017
            yes phil.. dilagaf?
        • Anonymous
          May 06, 2017
          Hmmm... how sure are you that you have Windows 10? The Feedback Hub comes with Windows 10, though earlier versions called it Windows Feedback.
          • Anonymous
            May 06, 2017
            The comment has been removed
          • Anonymous
            May 06, 2017
            The comment has been removed
          • Anonymous
            May 07, 2017
            no resolution. turned off machine for the night issue is back in the morning. at this point i dont care about identifying i just want it fixedwhat do i have to do???
        • Anonymous
          May 07, 2017
          If you don't have the Feedback Hub or Windows Feedback app, you'll need to grab logs the old fashioned wayhttps://blogs.msdn.microsoft.com/matthew_van_eerde/2017/01/09/collecting-audio-logs-the-old-fashioned-way/Send me an email with the logs
  • Anonymous
    May 10, 2017
    The comment has been removed

  • Anonymous
    May 13, 2017
    wow..thank you...it work fine for my pc..thanks again dude..really appreciate it

  • Anonymous
    May 21, 2017
    Still microphone does not work at all for me.

  • Anonymous
    June 03, 2017
    After trying multiple things on other threads I tried the solution above and it worked. Sound had gone out after the Major May/June 2017 Windows 10 1703 upgrade and nothing was working. I now have sound coming out of the docking station audio jack for my HP 8560p. It was weird sound was coming out of the laptops audio jack but would not work from the docking station. Thank you for this solution.

  • Anonymous
    June 16, 2017
    sound still not working ..plz help !!!

  • Anonymous
    June 24, 2017
    Thankyou, your advice worked. Easy to follow with the pictures.

  • Anonymous
    July 16, 2017
    It worked. Thank you!

  • Anonymous
    August 05, 2017
    HiI tried this method. But it never gets installed.

  • Anonymous
    August 18, 2017
    Thank you so much for this fix. It was so easy I didn't think it was going to work. Halelluha!!

  • Anonymous
    August 27, 2017
    this didn't work I'm still stucked with no sound

  • Anonymous
    August 27, 2017
    Worked like a charm - thanks

  • Anonymous
    September 14, 2017
    Brilliant procedural explanation

  • Anonymous
    September 22, 2017
    You saved me Thank you so much thank you thank you thank you ;-; i thought i would be without volume forever

  • Anonymous
    October 09, 2017
    This worked! Thank you!

  • Anonymous
    October 16, 2017
    Thanks...I'll give it a try, have not been able to get anything external from USB, headphone jack or Bluetooth.

  • Anonymous
    October 22, 2017
    The comment has been removed

    • Anonymous
      October 23, 2017
      The comment has been removed
  • Anonymous
    November 05, 2017
    The comment has been removed

  • Anonymous
    November 07, 2017
    Two exact same model hp 4510s - win7 - both have sound. Win10 - one has sound, on does not(tried fix above, does not work). Imaged through SCCM on same day, no changes done to images.

  • Anonymous
    November 18, 2017
    The comment has been removed

  • Anonymous
    November 29, 2017
    I tried your fix it didn't work on my Compaq CQ60-216DX, do you have anymore possible fixes .

  • Anonymous
    November 30, 2017
    help me! i don't fix :(

  • Anonymous
    December 18, 2017
    I uninstalled the sound driver and now it works.Have not installed anything new. Have not reinstalled the driver.

  • Anonymous
    December 30, 2017
    THANK YOU, THANK YOU SOOO MUCH IVE NOT HAD SOUND FOR OVER A YR. KNOW YEAAA FINALLY FOUND SOMEONE WHO KNOWS WHAT THERE DOING THANKS Maurits

  • Anonymous
    January 01, 2018
    The comment has been removed

  • Anonymous
    January 01, 2018
    I h8 u ur guid is succ.