Outlook 2013 SP1 Breaks Drag and Drop Email

I installed Office 2013 SP1 today and I noticed that my Outlook client would no longer allow me to drag and drop emails into subfolders in my inbox. Clicking and holding would not give me the “ghost” image of the folder as I dragged it to the subfolder and when I reached the subfolder in my inbox all it would do was highlight it. I restarted my client and computer but it didn’t fix it.

I found this old thread that suggested I just hit the ESC key a bunch of times while Outlook was active. It worked! :-/ I sent the mother ship a frown face already on this.

Comments

• Anonymous
  January 01, 2003
  Thanks you Mr. Mario
• Anonymous
  March 27, 2014
  THANK YOU!!!!!!!
• Anonymous
  April 30, 2014
  Had a similar issue where, after installing Outlook 2013 SP1, I could no longer drag and drop recipients between the To.. field and the Cc... field. Tried the above and it's fixed.
• Anonymous
  June 02, 2014
  Great tip, thanks for sharing!
• Anonymous
  June 03, 2014
  Another bug...
• Anonymous
  June 30, 2014
  Wow, just happened to me. Could no longer drag email to different folders. Tried the esc trick and it worked. Thanks for the tip!
• Anonymous
  July 22, 2014
  Another happy ESC'er. Worked for me as well. Thanks.
• Anonymous
  October 07, 2014
  I can't believe that I just button mashed Esc to fix this issue. You've seriously got to be kidding me. How? Why?!
• Anonymous
  October 07, 2014
  Thanks It worked. Boom!!
• Anonymous
  October 07, 2014
  Yeah well that worked sweet. Cheers
• Anonymous
  October 30, 2014
  :-( didn't work for me. I still cannot drag and drop in Outlook even tho my Esc key is worn down with me battering it!
• Anonymous
  November 10, 2014
  THANKS SO MUCH!!!
• Anonymous
  November 28, 2014
  Saved me hours of messing about. Thanks
• Anonymous
  December 08, 2014
  Awesome! That worked.
• Anonymous
  January 16, 2015
  Mine didn't work until I realized this fix is for dragging emails to folder. Not attachments onto emails which is still broken
• Anonymous
  February 03, 2015
  Worked for me as well, thanks.
• Anonymous
  February 09, 2015
  Hitting ESC worked for me, but why is it still an error?
• Anonymous
  March 18, 2015
  i tried starting in safe mode, changed profile, hit esc key "n" of times tried all combinations of safe mode/profile change/administrator/esc keep battering. Did not work at all... do i need to remove and reinstall office 2013?
• Anonymous
  May 11, 2015
  Thank you. I'm not liking Outlook 2013 so far and this kind of stupid bug is not making me like it more.
• Anonymous
  June 24, 2015
  The comment has been removed
• Anonymous
  July 23, 2015
  The comment has been removed
• Anonymous
  August 13, 2015
  esc does not work for me...what do I do?
• Anonymous
  October 01, 2015
  Wow!!! The escape key trick worked for me also ?!?!?!?
• Anonymous
  October 21, 2015
  ESC works great! Thanks!
• Anonymous
  December 14, 2015
  How funny is that. Just experiencing this issue for the first time today after using Outlook 2013 for about 3 months. Hitting ESC did the trick. You'd think there would be a service pack fix for this by now. Thanks for the suggestion.
• Anonymous
  February 19, 2016
  THANKYOU!!!!!
  
• Anonymous
  February 19, 2016
  Thanks For suggetion
• Anonymous
  February 29, 2016
  esc esc esc to get an option to work? well, it did - thank you!
• Anonymous
  March 14, 2016
  Fantastic tip, worked :D Great
• Anonymous
  March 17, 2016
  This doesn't fix dragging multiple emails from a search unfortunately. Still broken.