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Office 2008 for Mac: BFD!

BFD! Big Friday Deals. Best Friday Destinations. The mall, online - wherever I can find them, I love a bargain. And there is no better bargain-hunting day than Black Friday, the day after Thanksgiving. En masse, we will drag our L-tryptophan dosed selves off of our couches and into the crowds in search of the ultimate deal. This year, in the giddy frenzy that is the road to Macworld and the worldwide launch of Office 2008 for Mac, we wanted to do something BIG. Bigger than big. The BFD-biggest deal out there.

So, for ONE DAY – if you purchase this coming Friday November 23rd – you can get an additional $100 mail-in rebate from us on any qualifying Office 2004 for Mac product (Standard Edition, Standard Edition Upgrade, EVEN Student & Teacher Edition!) AND, you can combine it with our Super Suite Deal , which means you can get Office 2008 Special Media Edition (about $500 street price) for under sixty bucks, if you include the $6.99 shipping and handling fee for Office 2008 (which we’ll send to you after it launches in January.)

Whoa. That is our BFD – Best. Friday. Deal. EVER. Never seen before. Unlikely to be repeated. Hope you like it. Get the full details and download the rebate coupon here.

Comments

  • Anonymous
    November 21, 2007
    With Office 2004, three license keys were provided for members of my household. If I took advantage of this deal by buying Office 2004 Student and Teacher Edition, would I end up with three license keys for Office 2008? Or would I only have one?

  • Anonymous
    November 21, 2007
    So this applies to online purchases as well? If I order at Amazon on Friday?

  • Anonymous
    November 21, 2007
    Thanks (for nothing!) guys. This makes the fact that Office 2004 costs over $600 USD here in Canada all the more irritating. Hope you can achieve parity on the new version.

  • Anonymous
    November 21, 2007
    Unless you don't live in the USA.  Thanks for that.

  • Anonymous
    November 21, 2007
    What a wonderfully customer-friendly and intuitive offer! Buy this old version. Mail this in, wait, get $100 bucks back then buy this new version for $60 and then you end up the new version for $160. Do your marketing people ever go out into the real world? Would it not have been easier to just say One day only - Friday. Pre-Order 2008 for $200? Why make it easy and straightforward for the customer? They are just the ones paying for all this stuff. It's really funny that you thought it was such a good idea you should brag about it.  

  • Anonymous
    November 21, 2007
    I think this is a very, very nice deal... but I see a problem: reading the conditions for the "Super Suite Deal", it seems that my copy of Office 2008 would be delivered "6-8 weeks after general availability". After waiting this long, I can't wait two months after January! Is there a way to download a copy immediately after release, before receiving the boxed one? Do you guys plan on offering a 60-day trial like for Win Office? And - since RTM is in December - will electronic delivery be available before the official launch in January? Thanks, Lawrence

  • Anonymous
    November 21, 2007
    Cool, you can get Office 2008 Special Media Edition for under sixty bucks! That's fantastic. Except if you can't. In Europe, you'll pay 129 Euros for Office 2004 Student & Teacher Edition and another 20 Euros to get an upgrade to Office 2008 Home & Student Edition. That's 140 Euros or about $170 if you subtract VAT, so you pay about three times(!) as much money and instead of Office 2004 Student & Teacher Edition AND Office 2008 Special Media Edition you get only Office 2008 Home & Student. :-/ I think it would be fair to extend at least the "Super Suite Deal" to Europe.

  • Anonymous
    November 21, 2007
    If we place an order for Office 2004 on Amazon.com this Friday but don't receive it until several days later, are we still eligible for this rebate?

  • Anonymous
    November 21, 2007
    Will this deal be available outside of the U.S.??

  • Anonymous
    November 21, 2007
    I know the Home/Student edition won't support Automator, but will it still be AppleScript-able? This is the last point that will determine whether or not I buy Office 2008.

  • Anonymous
    November 21, 2007
    So for the rest of us who recently bought Office 2004, we're out of luck?

  • Anonymous
    November 21, 2007
    So I guess I can get the special media version which supports MS Exchange through an upgrade from the teaacher and student version, which does not? Correct?

  • Anonymous
    November 21, 2007
    so even if I upgrade from the student version to teh special media version I will now get MS exchange support, correct?

  • Anonymous
    November 21, 2007
    I would love to see the SuperDeal in Europe too. Especially in Germany, please....

  • Anonymous
    November 21, 2007
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  • Anonymous
    November 22, 2007
    Wow, I really hope people consider not purchasing this product.  What is the advantage?    You all deserve to lose your jobs.

  • Anonymous
    November 22, 2007
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  • Anonymous
    November 22, 2007
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  • Anonymous
    November 22, 2007
    Canadians may not get the $100 rebate, but we are eligible to buy Office 2004 student edition now and get Office 2008 special media edition for $10 shipping. <a href="http://tinyurl.com/2zo7rn">Amazon.ca</a> currently offers Office 2004 student edition for $179 (with free shipping) and has details about the $10 upgrade.

  • Anonymous
    November 22, 2007
    Happy Thanksgiving, All! John Duffner: We've got you covered either way. You have a choice on the Super Suite Deal form of either Student & Teacher (3 non-commercial licenses, no Exchange support) + Expression Media, OR Special Media Edition (1 license, Exchange support, additional Automator actions, Expression Media); tim: Yes, online or offline purchases qualify as long as the purchase was made on Friday, 23rd November, 2007; Jack & Mark: The Super Suite Deal is also available in Canada, although you are correct, the rebate is only available in the U.S.; MikeW: There's a little work involved but we've tried to make it simple for customers and partners, and it is an extraordinary deal. We hope everyone takes advantage of it! Lawrence: This deal is only available on Fully Packaged Product (FPP) - there are no downloads available on Office 2008 for Mac. 6-8 weeks is a conservative estimate, and you could get your software faster. Helge Grimm & Patrick: Regions run their own promotions. To see what is being offered in a specific region, go to http://www.microsoft.com/mac/default.aspx?pid=internationalsites. joe c: Although Home & Student won't include the more than 70 additional Automator Actions for Office shipped with Office 2008 for Mac and the Special Media Edition, it is still Applescriptable.   Joe: If you bought Office 2004 for Mac after November 1st, you are eligible for the Super Suite Deal - a free upgrade to Special Media Edition. The $100 rebate is a day-after Thanksgiving promotion only. Anders: That is correct (See answer to John Duffner's question, above.)

  • Anonymous
    November 22, 2007
    Thanks, this really is a great deal. I intend to buy the student/teacher and upgrade to an exchange supported version when the 08 is launched.

  • Anonymous
    November 22, 2007
    Alright one more technical question. I noticed this is one per person....not household....? So me and my wife could both get this rebate since we each have computers? Just let me know and all this sooooo rocks!

  • Anonymous
    November 22, 2007
    That's right - one per person, so  you and your wife can both get the rebate. Buy two copies, get two rebates. :-)

  • Anonymous
    November 22, 2007
    So wait... you can EITHER get the 2008 upgrade OR the Special Media Edition? I'm really confused.

  • Anonymous
    November 22, 2007
    people.... you use macs! and your fighting over a microsoft product! i know, iknow..... office.... office the almighty! you can get iwork and ilife combine for less! get over it..... think different , remember?

  • Anonymous
    November 22, 2007
    It's Black Friday...Where's the extra $100 rebate?

  • Anonymous
    November 22, 2007
    I already have Office 2004:Mac, and have had it for two years.  Will there be comparable upgrade pricing, or do I actually have to buy a <b>second</b> copy of a program I already own to get this deal?

  • Anonymous
    November 22, 2007
    Thanks for answering my question, Sherjo. This is a fantastic offer and I'm off to buy it right now. I can finally live the dream of an all Universal apps system :)

  • Anonymous
    November 23, 2007
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  • Anonymous
    November 23, 2007
    $100 rebate can be found ata: http://download.microsoft.com/download/6/8/c/68cb623d-fba3-4f58-8aad-3cc2a1bd9166/BFD_Rebate_Coupon.pdf

  • Anonymous
    November 23, 2007
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  • Anonymous
    November 23, 2007
    Is it SKU# BD6-00039? This is an eligible SKU, so as long as the DVD insert has the SKU number on it, you should be okay by just sending in the insert. Great question!

  • Anonymous
    November 23, 2007
    I notice the MS web site states that the Teacher & Student Edition is for teachers or students (makes sense), but this sounds like it is open to all. The Apple Store has T&S on sale today (even in Canada), so I am tempted to get this, but as I an neither a teacher nor student I don't want to buy it only to find out I'm ineligible when I try to do the upgrade deal. Can you confirm whether non-students are truly eligible for this deal. Thanks!

  • Anonymous
    November 23, 2007
    That'll be great if I can choose the new Student and Teacher (or Home and Student, whatever it's called) edition. I'm guessing we have to use the mail-in form for that? The online redemption form doesn't give you a choice - it's Special Media Edition or nothing.

  • Anonymous
    November 23, 2007
    Awesome, awesome deal! I just ordered from Amazon ($124.99 - w/free shipping!) and their site explicitly said they are getting more copies in stock and will have it out to customers before the rebate post-mark date. Office 2008 Special Media (I only have 1 Mac and only need 1 license) for $31? AWESOME. I can totally wait a few weeks for Office '08. As for the guy who said "get iLife and iWork" together for less, well, that's not really true. I mean, I got iLife '08 for free when I got my Mac, but it retails or $50 and had to pay $72 for iWork (and that was with student discount) - so together that's $132 - which is the same as Office 2004 Student Teacher edition, not including the rebate. And today - there is a $100 rebate. iWork isn't bad, I got it because I wanted to be able to natively open my Word '07 files on my Mac, but Numbers is no Excel; it's not even close.

  • Anonymous
    November 23, 2007
    Will Office 2008 have a license similar to the current Windows version of office where you can install a second copy of the software on a laptop used by the same person who uses the desktop?

  • Anonymous
    November 23, 2007
    Travis: yes, use the mail-in form to get the Home & Student + Expression Media option.

  • Anonymous
    November 23, 2007
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  • Anonymous
    November 23, 2007
    Great - thank you for the information, Sherjo.

  • Anonymous
    November 23, 2007
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  • Anonymous
    November 23, 2007
    A simple thank you. Really, it made a difference this year. I (and thousands of others) are grateful...

  • Anonymous
    November 23, 2007
    Hi sherjo, Since you seemed to skip over my question about eligibility for non-students, can I assume that my original assumption was correct and I'm not eligible?   It was such a good deal that I would have liked to have gone for it, but it certainly isn't worth it if it isn't a legitimate license. Thanks, Blaine

  • Anonymous
    November 23, 2007
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  • Anonymous
    November 23, 2007
    I am just making sure that I understand. If I purchased Office 2004 Student and Teacher edition retail package at newegg.com on the 23rd then I qualify for the $100.00 rebate and the Office 2008 Special Media Edition? They have different shipping addresses so I am also assuming you file for the offers separately.? Thanks for your help and this great offer! Brett

  • Anonymous
    November 23, 2007
    I just ordered from Amazon and the confirmation said my order may not arrive until January, but the rebate has to be postmarked by Dec 23.  How can I include the front cover of the manual if I don't receive the product until after the postmark is due.  Do you know if Amazon will ship the product sooner to allow people to take advantage of the rebate?

  • Anonymous
    November 23, 2007
    Hi sherjo, Thanks for the quick response! Yeah, that was the document I had read that made me think I was not eligible.   But everyone here sounding like they were eligible confused me, and that, along with the info I had heard that the new Office 2008 Home and Student edition doesn't have any eligiblity requirements at all, made me think that perhaps the eligibility had been dropped for the current version since the Super Suite Deal was now in place. Oh well, thanks for your help anyway!

  • Anonymous
    November 24, 2007
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    November 24, 2007
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    November 24, 2007
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  • Anonymous
    November 24, 2007
    I have the same question as Sam, and was wondering if the situation w/Amazon could be clarified. If, as Amazon says, that purchases of Office we made yesterday will arrive after December 24, will there be a special extension for those of us affected by the delay in shipping Office to us to redeem the $100 rebate form (which is supposed to be postmarked by December 23rd), or will we be out of luck? Maybe something like postmarked within 2 weeks of shipment date or Dec 23rd, whichever is later? Also, I understand that the new Office 2008 Home edition does not come with predefined Automator Actions. However, does it work with Automator? That is, can we make our own Automator Actions and does it come with the regular documentation for Automator support (that is, a Library that can be loaded)? Thanks for any help/clarification!

  • Anonymous
    November 24, 2007
    I will check with Amazon early next week to get a clarification on shipping times for Office 2004, and my team will work with our fulfillment team to make sure that customers who purchased within the parameters of this promotion are able to redeem without additional hassle. :-) You're right - Office 2008 Home and Student Edition does not come with the additional Automator Actions, but my understanding is that you are able create your own actions and workflows in Office 2008 for Mac Home and Student. I will confirm this with our development team next week and let everyone know for sure. Thanks for the great questions!

  • Anonymous
    November 24, 2007
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  • Anonymous
    November 24, 2007
    Hi Lensovet, The choice is on the downloadable coupon. I'm checking into getting it added to the online redemption form also, but for now, I recommend using the .pdf form at http://www.microsoft.com/mac/jump.aspx?pid=holidayGTM_download&dt=071101&gohere=http://download.microsoft.com/download/F/B/0/FB087329-3E5A-4347-967C-64E7D8B95BD2/MacOffice_SuperSuiteDeal.pdf

  • Anonymous
    November 24, 2007
    OK, so I've done this. Now how can I get the Office 2008 beta?  Launch time is still terrible on Intel.

  • Anonymous
    November 24, 2007
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    November 24, 2007
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  • Anonymous
    November 25, 2007
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  • Anonymous
    November 25, 2007
    Will Office 2008 Sync with my iPhone without a lot of "hoop jumping", or should I just go ahead and dump my office now and migrate over to the mac tools included in Leopard and iLife '08?

  • Anonymous
    November 25, 2007
    Amazon (US) sent a message that shipping for Office '04 S&T edition is now shipping on Dec 5, so for folks who ordered via Amazon check those emails! A Festivus Miracle!

  • Anonymous
    November 25, 2007
    I've got no mail from Amazon and my order delivery status shows: "Shipping estimate: December 24, 2007 - January 2, 2008"  :-(

  • Anonymous
    November 25, 2007
    I didn't receive any similar email from Amazon, and the order status still says shipping after December 24th. Amazon was pretty confusing, because they did say the item would arrive after December 25th, but the description said more units were arriving soon, but that may have been for a third party seller. Didn't realize until after purchase that the rebate had to be submitted by December 23rd; I'd have just ordered from the Apple Store if it was clear. Anything MS can do to make this smoother would be much appreciated!

  • Anonymous
    November 26, 2007
    I'm not clear what Microsoft means by the "product manual front cover" used as proof of purchase.  Are they asking me to tear off the front page of the "Getting Started" guide or is there another user manual?

  • Anonymous
    November 26, 2007
    I ordered about 8:00am Pacific time from Amazon and it shipped the next day. USPS tracking shows it is in Los Angeles (I live in SD) and estimated arrival is November 30th. Maybe there is hope for the rest of you with late estimated dates...

  • Anonymous
    November 26, 2007
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  • Anonymous
    November 26, 2007
    oh at last, all the information about entourage i ever wanted, and more! just tell us it will be as bad as the current version and i won't post any more.

  • Anonymous
    November 26, 2007
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  • Anonymous
    November 26, 2007
    Is Microsoft asking that we send in the "Getting Started" front cover for Proof of Purchase?  Like others on this board, I have no clue what they're asking for. I'd hate to lose $100 for some dumb rebate technicality.  

  • Anonymous
    November 26, 2007
    Hi all,

  1. Yes, I can confirm - the cover of the "Getting Started Guide" is correct for the rebate (sorry we weren't clear enough on this);
  2. I should have more specific detail on Amazon shipping tomorrow, but we'll make sure that everyone qualified for the promotion is able to take advantage of it! :-)
  • Anonymous
    November 26, 2007
    We got a confirmation from Amazon: they are getting more stock immediately and all customers will receive their products in time for the 12/23 MIR cutoff.   Thanks all for your patience while we got this confirmed!

  • Anonymous
    November 26, 2007
    I missed it. :(  Any chance this might be offered again in the near future?

  • Anonymous
    November 26, 2007
    excellent news sherjo, thank you so much!! Will watch my order status

  • Anonymous
    November 27, 2007
    Sherjo- Thanks for the confirmation regarding the proof of purchase!  This is one terrific deal.

  • Anonymous
    November 27, 2007
    According to TUAW (*), Apple is going to have an "International Black Friday" on <del>11/30</del> err... I mean, <del>30/11</del>.... the 30th day of November. Seems like a good opportunity for Microsoft to make this offer worldwide (including the USA for folks who missed it ;-) http://www.tuaw.com/2007/11/27/apple-marks-30th-november-as-worldwide-black-friday/

  • Anonymous
    November 27, 2007
    Sherjo, Have you had a chance to check if the promo is for the standalone office or upgrade? BTW I read your bio in your profile, it's really cool that you used to work in the recording industry.

  • Anonymous
    November 27, 2007
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  • Anonymous
    November 27, 2007
    Thank you to Microsoft for making a fantastic offer - and to Sherjo for all the fast responses!  I bought Office 2004 a long time ago - but bought a new copy last Friday.  I elected to receive the 3-license version of 2008 - since my wife and I will be replacing her Vaio laptop with a MacBook (she's been envious of my MB Pro for almost a year now!).

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    November 27, 2007
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    November 28, 2007
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    November 28, 2007
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  • Anonymous
    November 29, 2007
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  • Anonymous
    November 29, 2007
    So is there a mechanism for changing the product chosen after making a purchase if we're waylaid by the difference between the two choice redemption pdf and the Special Media only web entry? I bought Student Teacher 2004 from Amazon and wanted the equivalent in 2008 since we have two edu users.  Looked at the redemption pdf and thought it would be better to use the equivalent web form to avoid the address transcription errors that happen with paper form re-entry. More than somewhat on autopilot at midnight, I filled out your web form and only realized at the receipt that there never was an option to choose the 2008 edu version. Is there a chance of changing the product chosen through the contact e-mail in the order acknowledgment? Thanks

  • Anonymous
    November 29, 2007
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  • Anonymous
    November 29, 2007
    What's the status with your work w/Amazon?  Mine is also still showing a ship date after Christmas, which makes this much less of a deal than it would be.  I don't even want the Office 2k4 media; I'd be just as happy to have my card charged the $35 and get shipped Office 2k8 when it becomes available.  Is there any way you can make this a possibility for those of us who ordered too late in the day to get the shipment on time?

  • Anonymous
    November 29, 2007
    Karl, I have confirmed - you can cut the Certificate of Authenticity from the plastic (the COA is approx 1.25 x 3.75 - leave a little space around all four edges; we need the complete COA.) You don't need to include the 2.25 x 7.5 oval cardboard insert. This will easily fit in a standard business envelope. Hope this helps! sherjo

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    November 29, 2007
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    November 29, 2007
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  • Anonymous
    November 30, 2007
    Lea, I've owned Office 2004 for almost a year - but that didn't stop me from purchasing another copy last Friday.  I purchased ANOTHER copy of 2004 last Friday - and for my less than $40.00 investment (including shipping from J&R and Microsoft), I get THREE keys to 2008 for around $13.00 each!   I look at it this way - I purchased my first laser-quality printer (first edition DeskWriter) for exactly $800.00 over 15 years ago.  My best friend picked one up a year later for $600.00.  However, I felt strongly that I had gotten more than the $200.00 value out of it during that time.  Same thing with Office.  I bought a copy a year ago - and have certainly gotten my value out of it.  As much as I dislike some things about MS, I do not feel that they owe me anything now for something I bought a year ago.  (But I am THRILLED I could obtain three legitimate) licenses to Office 2008 for under $40.00!)

  • Anonymous
    November 30, 2007
    sherjo: Thanks! This helps a lot! :)

  • Anonymous
    November 30, 2007
    Is there any update on getting the home and student edition upgrade offer on the online order form? Thanks for the great offer!

  • Anonymous
    November 30, 2007
    I notice that the Special Media Edition comes with 1 license while the H&S Edition comes with 3.  Are the product activation keys that come with Mac reusable? In other words, if I were to choose the Special Media Edition, install it on my Macbook, then buy another Mac next year, can I uninstall the Special Media Edition from my Macbook and then install it on my new Mac with the same product activation key?  Or are the keys valid only one time and essentially wedded to the computer that inputs them?  Thanks.

  • Anonymous
    November 30, 2007
    yay, my amazon status just changed from 'shipping after december 25' to 'shipped'.  Thanks again sherjo and for all the helpful tips with the submit process.

  • Anonymous
    November 30, 2007
    Hi all - thanks for your questions & feedback. Chris: We're working on getting the Home and Student option added to the online form; I expect that will go live next week, but in the meantime, using the downloadable form is the best bet; Kevin: You can transfer to another machine: according to the EULA, you may "transfer Your copy of the Software Product to a different device. After the transfer, You must completely remove the Software Product from the former device." (see http://www.microsoft.com/about/legal/useterms/default.aspx for EULA for current products - this particular condition will be the same in Office 2008); Also, you have the option of using the downloadable coupon having your choice on the Super Suite Deal form of either Student & Teacher (3 non-commercial licenses, no Exchange support) + Expression Media, OR Special Media Edition (1 license, Exchange support, additional Automator actions, Expression Media.) Lea: we do have Version Upgrade Pricing which enables current owners of Office 2004 for Mac to purchase Office 2008 for a lower price (i.e. those who purchased before September 25th, 2007 and therefore not eligible for Technology Guarantee or Super Suite Deal, which became available Nov. 1st, 2007) Office 2008 for Mac retails for $399.95, and is $239.95 for an upgrade license. Special Media Edition will retail for $499.95, and is $299.95 for a version upgrade. You are eligible for upgrade pricing if you currently own Office 2004, Office v. X, Office 2001, Office 98 or any of the individual applications in these product suites. I really encourage any current owners of Office for Mac to take advantage of upgrade pricing! You do need to have the software currently installed on your machine as Office 2008 upgrade versions will check for your previously installed software to ensure it's really an upgrade :-).

  • Anonymous
    November 30, 2007
    JH - Yea! Thanks for the update. I think most people who purchased from Amazon on Black Friday should be seeing this now.

  • Anonymous
    November 30, 2007
    Hi Wertoo: Sorry you were waylaid! :-) We're working to get the online redemption form updated - thanks for the feedback. You can email our order processing center at officemacTG@one.microsoft.upgrade.com and specify the change you want made. The customer service rep can adjust your order. Thanks!

  • Anonymous
    November 30, 2007
    Hi all, Just got word that the online form will be updated on Tuesday - yea! Thanks for the feedback and for helping us to make this a better experience for all. If you want to use the online form instead of the downloadable form, and you do want to have the option of choosing Home and Student + Expression Media rather than Special Media Edition, wait until Wednesday morning. Have a great weekend! sherjo

  • Anonymous
    November 30, 2007
    sherjo, Thanks for the help and overall responsiveness. This is certainly so far the best rebate experience I can recall

  • Anonymous
    December 01, 2007
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  • Anonymous
    December 02, 2007
    Karl, Checking on this for you. Will have an answer tomorrow. Thanks!

  • Anonymous
    December 03, 2007
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  • Anonymous
    December 03, 2007
    Same situation and question as Karl and Andy, but for the Apple store -- I got the copy of Office and the packing list, but the Apple store allows me to print an invoice from the website. Does that count? Thanks!

  • Anonymous
    December 03, 2007
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  • Anonymous
    December 04, 2007
    hi, i ordered using the online system (for 2008 office for Mac) i received an order confirmation and a URL to check my 'status' Unfortunately when you try to goto the link provided it asks you to login..but of course there was no login setup when placing the order...is there a workaround to find out order status?  thanks in advance

  • Anonymous
    December 05, 2007
    I was unaware of this sale and missed it. Will there be an additional sale? Maybe offer this just one more time? I know this has been asked before but I found no answer. What will the upgrade price be for the Student Edition? Thanks.

  • Anonymous
    December 05, 2007
    I opted for the Home/Student edition + Expression Media option, and was wondering whether the Expression Media that will be sent to me is an academic version, or a normal version that's allowed for commercial use. Thanks!

  • Anonymous
    December 05, 2007
    My order shipped from Amazon today, so looks like they will in fact deliver before the deadline as promised. Thanks!

  • Anonymous
    December 06, 2007
    Hello again... Will there be an update soon on these questions about including the invoice for online purchases and what to send in when using the online form? I want to get my information mailed but I also want to make sure everything required is included. Thanks again!

  • Anonymous
    December 07, 2007
    Will Home and Student Entourage connect to Exchange at all?  I use paid exchange hosting (1and1.com) for email only, so don't care about the calendar and contact stuff.  I could use imap, but exchange is better. I have an iMac and a Powerbook and use office on both (I'm in grad. school working towards my MBA). Do I get home version and risk not getting my exchange email or the special media version and only install on 1 machine?? Please help!

  • Anonymous
    December 07, 2007
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  • Anonymous
    December 07, 2007
    Joe, I can't answer your question - but I opted for the three license Home version because I'm able to send and receive Exchange mail just fine using Entourage 2004.  I do not have access to the full company directory of names and email addresses using Entourage - and I have to click Send/Receive to actually get the mail (as opposed to Outlook on my PC, where the mail arrives automatically), but it does everything I need it to.  When setting up my email accounts, I was able to enter my client's exchange server information...and it seems to work fine (including the options to accept or not accept invitations to meetings, with our without comments). Still - I, too, would like to hear what either Sherjo or Office for Mac has to say on the subject.

  • Anonymous
    December 08, 2007
    Dave, Thanks for your thoughts.  In looking at the license agreements for MS Office (PC) I see I can install the full version on a desktop and a laptop.  Since Microsoft haven't stated whether the Home version will connect to Exchange as a simple email client, I went for the full version to be sure. I just hope the license will allow me to install on my iMac and my Powerbook.

  • Anonymous
    December 09, 2007
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  • Anonymous
    December 10, 2007
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  • Anonymous
    December 10, 2007
    Hi Peter H. - Thanks for your post. We're looking into this now....more details soon.

  • Anonymous
    December 10, 2007
    Given that CompUSA is getting ready to close its doors entirely (), I'd be a) on the lookout for good deals at your local store b) concerned about getting any customer service if anything goes wrong () widely reported, including here: http://www.macworld.com/news/2007/12/07/compusa/

  • Anonymous
    December 12, 2007
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  • Anonymous
    December 12, 2007
    It looks like you were spammed

  • Anonymous
    December 13, 2007
    Hi Peter, In addition to a copy of a receipt we would also accept packing slips as a valid proof of purchase, as long as it is officially from the retailer. Hope this helps! sherjo

  • Anonymous
    December 13, 2007
    Hi JH, The "Getting Started" guide cover, as long as original, is correct and correlates with the required SKU. Cheers! sherjo

  • Anonymous
    December 13, 2007
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  • Anonymous
    December 15, 2007
    Sherjo is showing superhuman patience to even the surliest of writers and deserves a raise!

  • Anonymous
    December 15, 2007
    If you purchased MS Office 2004 before Nov. 1 (as I did) expecting a free upgrade to Office 2008 when it came out, you maybe in for a surprise. Apple.com's new redemption form now says you are no longer eligible. You must have purchased from Nov.1 onward in order to receive the new version. I was scammed, along with countless other buyers! Check out the difference in these two forms: Old One: http://store.apple.com/Catalog/US/Images/Office2008Coupon.pdf New One: http://store.apple.com/Catalog/US/Images/coupon_Office_SuperSuiteDeal.pdf

  • Anonymous
    December 15, 2007
    Hi Eugene, There is no scam here. If you purchased between September 25th 2007 and November 1st,2007 you are eligible for our Technology Guarantee program, which means you will receive the equivalent version of Office 2008 as the Office 2004 version you purchased. The redemption form is at: http://www.microsoft.com/mac/go/promotions. The URL to the Apple Store that you mention above is also still perfectly acceptable. Starting Nov. 1st and available through January 14th, those who purchase Office 2004 for Mac (any edition) are eligible for a free upgrade to Office 2008 Special Media Edition. This is a holiday promotion, and the rebate form is available on the Apple website mentioned above, as well as on our own website at www.microsoft.com/mac/go/promotions/supersuitedeal. Hope this clears up any misunderstanding. May you all have a great weekend! Sherjo

  • Anonymous
    December 18, 2007
    If we opted for the online CC charge early in this offer, do we submit the mail in PDF redemption form with the proof of purchase materials, then  cross out the payment step and attach a copy of the MS web payment receipt? Thanks for your help.

  • Anonymous
    December 18, 2007
    Hi Wertoo, If you send an email over to officemacTG@one.microsoft.upgrade.com, they should be able to help you. There is also an 800 # on the pdf redemption form for immediate assistance. They'll take your specific information and make sure you get the correct information. I'm not certain of the answer to this question myself. :-) sherjo

  • Anonymous
    December 18, 2007
    Wertoo - I have an official answer on this "Yes, this is sufficient. What the customers is proposing is perfectly fine. All the data for the customer is stored in their database, so we'll know that payment has been received." So there you are! :-) shejro

  • Anonymous
    December 19, 2007
    Sherjo, I just wanted to say thanks for all of your fast responses...I'm sure everyone reading this blog appreciates it.  In this age of off-shoring "customer service," it's really nice to have a member of the MacBU respond so quickly.  What may sound trivial to one person is important to someone else - so it's great that you're here to answer any/all!  Thanks.

  • Anonymous
    December 19, 2007
    While I am not at all related to MS, I find it hard to believe they won't take the packing slip you got from CompUSA. It has the purchase date, item and price on it. Everything you'd expect of a receipt. Yes, CompUSA was stupid for calling it that (a dead issue at this point, but they always called it that) but I've used it for other rebates and it worked fine. When most people think of a packing slip they don't think of something like the receipt you got.

  • Anonymous
    December 23, 2007
    I was just wondering if there is a website we can check the status of the rebate? Thanks again!

  • Anonymous
    December 23, 2007
    I purchased Mac Office on Black Friday 11-23-07.   As of today 12-23-07 I have received confirmation that my upgrade will be mailed Jan 7 and my rebate form was received and check should be mailed 1-13-08.  Kudos to Microsoft for this offer.  Best purchase I made in 2007!

  • Anonymous
    January 01, 2008
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  • Anonymous
    January 02, 2008
    That's right, Rich - you are able to submit for a rebate for each of you, so that shouldn't be a problem. It was limited to one per person, not one per household. Please call the 800 number (they can help you the most quickly and accurately) and let us know when you get it cleared up; I'm sure they will help you to get it sorted out ASAP. Let me know if there is anything I can do to help: sherjo@microsoft.com Happy New Year!

  • Anonymous
    January 02, 2008
    Just got off the phone at the 800 number. They say they have corrected the issue  and gave me a confirmation number. It does seem to have something to do with having two rebates under the same address but different names. I did mail in two separate forms, COAs and invoices. so I am not sure why it happened. I hope it does not affect someone else. Thanks for the help and have a Happy New Year!

  • Anonymous
    January 02, 2008
    Sherjo- I assume I shouldn't be worried - but when I just checked on my status at the URL mentioned above, I was told that my information is not in the system (nor have I received a notice pertaining to either my rebate check or 2008).  I mailed everything (in two different envelopes) a couple of days after Thanksgiving - which would be more than 30 days ago. Our homeowner's association alerted us that some of the resident's mail was pilfered around the beginning of December - luckily I have copies of what I mailed, just in case I need to resubmit. Many thanks,  Dave

  • Anonymous
    January 04, 2008
    I currently own Office for Mac 2001 - am I be eligible for the Upgrade pricing directly to the 2008 version? or is this upgrade pricing ONLY from the 2004 version? re: previous Nov 30th posting: <Office 2008 for Mac retails for $399.95, and is $239.95 for an upgrade license. Special Media Edition will retail for $499.95, and is $299.95 for a version upgrade. You are eligible for upgrade pricing if you currently own Office 2004, Office v. X, Office 2001, Office 98 or any of the individual applications in these product suites. I really encourage any current owners of Office for Mac to take advantage of upgrade pricing! You do need to have the software currently installed on your machine as Office 2008 upgrade versions will check for your previously installed software to ensure it's really an upgrade :-).> In Canada, for me to now Upgrade to 2004 (from 2001) the cheapest I can find it is $329.99. If I do this - then add the $10 shipping, PLUS the "applicable taxes" $??? from the Super Suite Deal, the overall cost may be MORE, than if I just wait and Upgrade directly to 2008 from 2001. Any info would be appreciated... Thanks

  • Anonymous
    January 04, 2008
    To Clarify my previous post - Office for Mac 2001 STANDARD edition  is what I own. I'm neither a Teacher nor a Student so I'm not eligible to purchase That version, although I really only need Office for the ocassional home use (mainly use just Word & Excel). Does the New 2008 HOME & STUDENT edition have any purchasing/licencing restrictions like the previous TEACHER & Student editions had? ie. must be in or work for a school?  As the Price point on this version seems to be a good less than even the standard editions. Thanks in advance for any clarification...

  • Anonymous
    January 05, 2008
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  • Anonymous
    January 05, 2008
    Hi Jared, No waste of $100 - you are still eligible if you bought new (which I assume you did.) Is it SKU# BD6-00039? This is an eligible SKU, so as long as the DVD insert has the SKU number on it, you should be okay by just sending in the insert. See response to Jason Cardoso, above. You can send an email to officemacTG@one.microsoft.upgrade.com to find out exactly what they want you to send in if you're still in doubt, or call the 800# listed on your form. Hope that answers your concern. Have a great weekend!

  • Anonymous
    January 05, 2008
    Arcam, You are eligible for upgrade pricing from Office 2001 to Office 2008; the pricing differs slightly in Canadian dollars but ERP of Office Mac 2008 English VUP DVD is about $319.95CDN. However, you may also be eligible to purchase Office 2004 Student & Teacher Edition at a lower price and then upgrade via the Super Suite Deal to the Special Media Edition - if you are the parent of a student, for example, you are eligible. But you need to hurry; the offer ends January 14th. The new Home and Student version is only limited to non-commercial use in a household; it does not stipulate that you are a student, parent of a student, or teacher. Cheers! Sheridan

  • Anonymous
    January 05, 2008
    Thanks for the quick reply. Unfortunately, the whole product number thing is confusing for me. On the disc and back of the DVD case I see the Part No. X10-29580. On the website I purchased it from and the sales receipt the product number is shown as BD6-00001, which I remember reading somewhere is an eligible number. Here's a link to the product page on the store I bought it from: http://www.viosoftware.com/Apple+PG/Office+2004+for+Mac+Student+and+Teacher+Edition.html I'm really afraid that I'm not going to be able to be eligible for the Super Suite deal. I hope this can all be figured out, because I can't return this version of Office 2004 that I bought.

  • Anonymous
    January 05, 2008
    Don't fear - you're fine.That number is the Student & Teacher Edition, and is eligible. Is there a certificate of authenticity anywhere on the packaging? The paper insert from the DVD case and the front page of the getting started guide, along with your proof of purchase, is what you will need to provide along with the rebate form. It would be a good idea to call the customer service number to make sure you provide everything they need to handle the order (they are really nice, I promise!): 1-888-285-6247. Customer service hours are Monday thru Friday 8:00 AM to 10:00 PM EST. You can also send them an email at officemacTG@one.microsoft.upgrade.com; it takes about 48 hours for a response, but they will walk you through exactly what you need to provide. Hope that puts your mind at ease! Sherjo

  • Anonymous
    January 05, 2008
    There's no certificate of authenticity that I can see, but there are some weird holograms on the inside ring of the disc, which makes me think that the disc is genuine. Here's a couple pictures of what my copy of Office 2004 looks like: http://aycu01.webshots.com/image/38720/2000702893266533424_rs.jpg http://aycu19.webshots.com/image/37298/2000726429250150355_rs.jpg

  • Anonymous
    January 05, 2008
    Okay. I will check into this next week, but you can also call the customer service number or email the support alias, I think they will have a quick answer to your question and all will be well. :-)

  • Anonymous
    January 07, 2008
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  • Anonymous
    January 07, 2008
    Jared, would you mind emailing me at sherjo@microsoft.com? Have you contacted the reseller as to why they dismantled the package or to find out if they would take a return? I'm interested in finding out more. Cheers! Sheridan

  • Anonymous
    January 18, 2008
    Hey Sherjo, Check arrived today (yay) so just wanted to come back and offer my thanks for all of your help to us, really appreciate it :)  Anxiously awaiting the software now :)

  • Anonymous
    January 19, 2008
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  • Anonymous
    January 19, 2008
    Hi Sherjo, Thanx for your response, and any help you can give.  It is greatly appreciated. :^)

  • Anonymous
    January 20, 2008
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  • Anonymous
    January 25, 2008
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  • Anonymous
    January 30, 2008
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  • Anonymous
    January 31, 2008
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  • Anonymous
    January 31, 2008
    David - THANK YOU for visiting the Apple store during my presentation last week - it was fantastic to get a chance to meet you!

  • Anonymous
    January 31, 2008
    Sherjo - There's still at least two of us then that are checking this blog!  I've bookmarked the new area, and check it often.  I also looked at the Apple site, but didn't see any mention of your upcoming schedule.  Can you either refine the URL - or let me know if you'll be at one of the Atlanta locations?  I, too, would like to drop by and introduce myself. My Super Suite Deal hasn't arrived yet - but my cc was charged for shipping a few days ago, so I expect it soon. Best, Dave

  • Anonymous
    January 31, 2008
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  • Anonymous
    February 01, 2008
    OK, now I'm frustrated. I got a shipping notice and the package came today, but it's just Office:Mac 2008 Home and Student Edition. Why didn't I get the Office 2008 Special Media Edition I had asked for? ::confused::

  • Anonymous
    February 05, 2008
    I'm still checking this blog, too!  Was very nice to meet you, too, Sheridan!  I'm totally tickled that you called me out on this (defunct LOL) blog!  I did enjoy the presentation and learned a few things already.  Still looking forward to getting my copy, so I can dig in myself! Safe travels.

  • Anonymous
    February 05, 2008
    TjL - can you send me an email at sherjo@microsoft.com? In order to figure out why you got the wrong edition, I need to get the specifics of your order - it sounds like your promotion was fulfilled under Technology Guarantee instead of Super Suite Deal. Not to worry, we will get it sorted out, but please do email me so I can assist you. Thanks!

  • Anonymous
    February 07, 2008
    Update on TjL issue with getting Home and Student instead of Special Media Edition - we were able to figure out the problem and get TjL what he ordered; it wasn't a problem in the system or anything that would have affected other customers. Hope you enjoy, TjL!

  • Anonymous
    February 07, 2008
    Sheridan, I received my copy this afternoon- I've installed it on two of our three Macs - here are my thoughts so far (not worth much, but here you go anyway)... I thought that I would be receiving one copy of the Home and Student edition (three keys) and one copy of Expression Media (one key).  Obviously I received the first - but not the second.  I wasn't planning on using it personally (I use Aperture), but my wife was. As for the TOTAL lack of Exchange support - that caught me by surprise.  I read that Exchange wouldn't be supported in this edition - but I figured, incorrectly, that the limited support in 2004 would still be available.  That is, the ability to receive email.  I wasn't concerned about notes, tasks, events, etc. - I was used to not having that in 2004, and figured that you were only making that available to people willing to spend the big bucks (presumably people in the business world).  Personally, I'm in the "business world," so Microsoft might assume that I should be purchasing the full-blown version.  However, the reality is that I don't ever use Excel or PowerPoint, I only use Word occasionaly - and use Entourage daily.  Most of what I do involves web-design work - be it Dreamweaver or RapidWeaver on my Mac - or SharePoint Expressive Web running under XP (Parallels).  I do, however, have one client that added me to their Exchange server so that their employees can easily find me.  Up until now, it hasn't been an issue - and I guess going forward I'll just use their web-version.  But it still strikes me as very odd that Microsoft pulled the limited Exchange support from 2008.   I DO, however, really like the overall appearance of the new Entourage! Thanks,   Dave

  • Anonymous
    February 07, 2008
    a further update: Sherjo went way above and beyond to help me get the right product in time for me to take it with me on a 2 week trip Sunday. Best guess is that it was a problem with my credit card that is very unlikely to happen to anyone else :-)

  • Anonymous
    February 07, 2008
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  • Anonymous
    February 11, 2008
    Thanks for the update, TjL.  Nice to hear that everything worked out for you!  After all the bi***ing and complaining I hear on the Net, on every possible company and topic, it's always good to know that somebody appreciated something going right.  Just sayin'.

  • Anonymous
    February 12, 2008
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  • Anonymous
    February 13, 2008
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