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Little Things Make a Difference

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Within 2 days, I've read twice (here and here) about Virgin America and the fact that they have plugs on their planes.

Build something great.

And then make it easy for people to tell (and show) their friends.

 

Comments

  • Anonymous
    October 09, 2007
    PingBack from http://www.artofbam.com/wordpress/?p=6407

  • Anonymous
    October 24, 2007
    When we talk about what makes a " remarkable " experience, we usually talk about dealing with customers,

  • Anonymous
    November 01, 2007
    Let me start off by saying that I have a TON of respect for Google as a company. They've done a HUGE