How you can use Yammer in CRM Online

If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes.

You can stay up to date with the records you care about and hold conversations with your colleagues without navigating away from the work area. When you follow a record, changes to it will trigger a notification on your screen. You’ll be able to look up this information later, along with your conversations, right in the record.

We've released a video in which you can see how the above could play out for your organisation.

 

Click here to see the video

 

See also

• Frequently asked questions about Yammer - link