Getting Rid of Your PBX Can Be Liberating

Jamie Ryan, CIO at Aspect, has written a great post about the benefits of replacing your legacy PBX or IP-PBX with Office Communications Server 2007 R2.

When I tell people that Aspect is the in the midst of a Microsoft Office Communications Server 2007 R2 rollout, they often ask me if we are really able to live without our PBX’s . Believe it or not, many times they look wistful when they ask the question. It’s almost like they equate PBXs with an old friend who is moving to a far off land and will be sorely missed. My answer is always the same. I’m actually happy to be rid of my PBXs. We had too many - from too many different vendors. They were not integrated. And, they were expensive to manage. Plus, technology has come so far in recent years – why would I stay with the old, when the new is here and better ?

Read it at https://blogs.aspect.com/2009/06/21/getting-rid-of-your-pbx-can-be-liberating/