Microsoft Dynamics CRM 4.0 Implementation Guide

The Microsoft Dynamics CRM 4.0 Implementation Guide (IG) has been available on TechNet since last year.  The IG is comprised of 3 major areas:

1. Planning Guide

2. Installing Guide

3. Operating and Maintaining Guide

These guides are key documentations to plan, install and operate a successful CRM solution.  There is a lot of great information around requirements gathering, planning, deploying the Outlook Client and more. Some of the materials included are:

Here’s the link:

https://technet.microsoft.com/en-us/library/dd979443.aspx

Cheers!