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Configuration Manager 2007 : Clients not receiving policies after upgrade to Native Mode

Lately I have seen a very common error made by a lot of people causing their Native Mode upgrade to not work. The symptom they see is

·         Clients not receiving policies after upgrade to Native Mode

Upon further investigation we find that all the components specially the Management Point / Distribution Point are working fine as expected. So it seemed rather confusing that what could be the issue.

Mp_Policy.log

Detected at least one Policy Assignment row in the result set which is pending

signing, rejecting all rows. MP_PolicyManager 1/1/2009 10:59:10 AM 5120 (0x1400)

Detected at least one Policy Assignment row in the result set which is pending

signing, rejecting all rows. MP_PolicyManager 1/1/2009 11:00:34 AM 5120 (0x1400)

 

Policypv.log

Found the certificate that matches the SHA1 hash. SMS_POLICY_PROVIDER 1/1/2009

10:58:21 AM 5616 (0x15F0)

Failed in CryptAcquireCertificatePrivateKey(...):

0x8009200b. SMS_POLICY_PROVIDER 1/1/2009 10:59:11 AM 5616 (0x15F0)

Failed in CryptAcquireCertificatePrivateKey(...):

0x8009200b. SMS_POLICY_PROVIDER 1/1/2009 10:59:11 AM 5616 (0x15F0)

For further validating we identified one client and founds it GUID from the Database

select * from system_data

Then we tried to see what policies it might be receiving

exec mp_getmachineploicyassignments 'GUID:xxx.xxx.xxx.xxx' of the clients,NULL,'0'

exec mp_getmachineploicyassignments 'GUID:xxx.xxx.xxx.xxx' of the clients,NULL,'1'

SecurityMode is 0 or 1 (Mixed / Native)

We could clearly see some of the policies were the column value inprocess='1'

Resolution/Possibilities:

 

·         The certificate template does not allow to export the private certificate

·         The certificate is placed under the user’s personal store and not computer’s

·         If you are running the Windows Server 2008 Certificate Server, it likely might place the certificate in the user’s personal store


Jeevan Bisht | Support Escalation Engineer

 

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