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Support-Info: (PCNS): PCNS is not sending passwords to the Synchronization Service Engine

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PRODUCTS / COMPONENTS INVOLVED

  • Microsoft Identity Manager 2016 Service Pack 1
    • Password Change Notification Service (PCNS)

PROBLEM SCENARIO DESCRIPTION

  • Passwords are not being replicated to the Target Domain

NOTE

If passwords are not making it from the Source Domain Controller to the Synchronization Service Manager GUI, enable verbose logging and see if you are getting an Event ID 6025 in the Application Event Log.PCNS: Troubleshooting Event ID 6025: https://social.technet.microsoft.com/wiki/contents/articles/4159.pcns-troubleshooting-event-id-6025.aspx

CAUSE

  • Password Synchronization was not enabled in the Synchronization Service Manager GUI
    • Enable Password Synchronization  in Tools > Options was not enabled (checked)
  • Source and Target Management Agents were not setup

Source - Configure Directory Partitions

  • Target - Configure Extensions

RESOLUTION

  • Enable the Enable Password Synchronization option in Tools > Options
  • Enable the Source Management Agent on Configure Directory Partitions
  • Enable the Target Management Agent on Configure Extensions

  ADDITIONAL INFORMATION