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Authentication with Dynamics CRM Online on Microsoft online services environment(Office 365)

Since July 19th 2012, all new sign-ups for Dynamics CRM Online have been switched over to the Microsoft online services environment which is the same subscription/billing platform used by Office 365 and many other services from Microsoft. Among many new things with this switch over, one significant technical change is that it allows CRM Online customers and partners to use the same identity platform as Office 365. This means that users of CRM Online & Office 365 will have the same set of username/password to access various services and it also helps administrators to manage their users in an effective way.

If you are a Dynamics CRM developer or partner developing with the CRM Online web services, you might want to update your code to support the new identity platform (now called as Windows Azure Active Directory - WAAD in short)

For .NET developers, this page on MSDN shows you all the details on updating your code: https://msdn.microsoft.com/en-us/library/hh670628. Also the downloadable SDK code samples have been updated to reflect the various authentication options.

For those that are writing code in platforms other than .NET, you might want to checkout the updated SOAP-only web services sample posted here: https://blogs.msdn.com/b/girishr/archive/2011/02/04/connecting-to-crm-online-2011-web-services-using-soap-requests-only.aspx

You can sign-up for a trial account in the new platform at https://crm.dynamics.com and manage your subscription at the Microsoft Online Services Portal – https://portal.microsoftonline.com. Existing users of CRM Online using Microsoft account (formerly Windows Live ID) will eventually be migrated to the new environment and the timelines for this migration is still TBD.

Comments

  • Anonymous
    September 06, 2012
    The comment has been removed

  • Anonymous
    September 07, 2012
    John, Personally I was not aware that 2007 endpoint was being dropped. Let me check with the development team and find out more.

  • Anonymous
    September 07, 2012
    John, I checked with the development team and they mentioned that it was documented a while ago here: msdn.microsoft.com/.../hh670607.aspx (backwards compatibility section). I agree that it might not be easily discoverable but in the future please stay tuned to the CRM development team blog (http://blogs.msdn.com/crm) for announcement on such changes. Thanks, -Girish.

  • Anonymous
    September 07, 2012
    Hi Girish Raja: Do you have an example in php  that works with the new authentication way? Thanks. Gustavo

  • Anonymous
    May 05, 2013
    hi Girish, we have a desktop application that should open a browser and pass user credential and auto login the user. we are using online CRM credential for login. can you please provide some inputs / steps. thank you regards Rodney Norman

  • Anonymous
    May 06, 2013
    @Rodney, @Gustavo Can you please try posting in the CRM forums here: community.dynamics.com/.../117.aspx ?