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Power Tools Installation Problem (error code 2738)

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Some users have been reporting problems installing the VSDB Power Tools on Vista or Windows Server 2008 (applies to both 32 and 64 bit versions).

When they run the Power Tools installer they are confronted with the following mysterious error message:

err2738

Error code 2738 implies that the VBScript engine is not enabled. On some Vista and Windows Server 2008 installations the VBScript engine is disabled. The workaround is to enable the VBScript engine and run the setup again. After that you can disable the VBScript engine again if desired.

How to enable the VBScript engine:

  1. Start an elevated command prompt.
  2. Run the following command :
    1. On a 32-bit OS run:
      regsvr32 %windir%\System32\vbscript.dll
    2. On a 64-bit OS run:
      regsvr32 %windir%\SysWOW64\vbscript.dll

Now run the Power Tool installer from an elevated process.

How to disable the VBScript engine:

  1. Start an elevated command prompt.

  2. Run the following command :

    1. On a 32-bit OS run:

      regsvr32 %windir%\System32\vbscript.dll /U

    2. On a 64-bit OS run:
      regsvr32 %windir%\SysWOW64\vbscript.dll /U

I hope this helps, the next version of the Power Tools installer will no longer rely on VBScript.

-GertD

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