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KB2649422 is available for RDG "maximum allowed connections" issue on UAG

I came across an issue on UAG Remote Desktop Gateway hitting connection limit to MAX few months ago. End users were not able to access the Remote Desktop becase UAG was disconecting them with an error message :

"Your computer can't connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance."

I started dubgging this and ended up working with Remote Desktop Gateway support in Microsoft and we found a bug in this features implementation. The great news is we have a hotfix available now and KB2649422 is available to install on UAG server if you run in to the above mentioned issue.

For more details please review the Knowledge base article:

https://support.microsoft.com/kb/2649422

hope this helps.

Comments

  • Anonymous
    December 13, 2012
    This has bugged me for a while, I'll check it out

  • Anonymous
    June 06, 2014
    thank you