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Office Live Add-in errors occur in Microsoft Office 2003 and 2007

KB Article: https://support.microsoft.com/kb/2572738

INTRODUCTON

You may see an error message when you try to use the Microsoft Office Live Add-in with one of these Microsoft Office applications:

  • Excel 2003
  • Excel 2007
  • PowerPoint 2003
  • PowerPoint 2007
  • Word 2003
  • Word 2007

If you are running version 1.3 of the Microsoft Office Live Add-in, you see this error message:

Connecting to the network failed. Try again later.

If you are running version 1.4 or 1.5 of the Microsoft Office Live Add-in, you see this error message:

Connecting to the Microsoft Office Live Workspace beta failed due to an unexpected error. Try again later.

You may also receive this error message when you close the Microsoft Office applications that are listed in this article:

Microsoft Office Live Add-in Sign-in has encountered a problem and needs to close.

Comments

  • Anonymous
    July 31, 2011
    Microsoft Fix it 50175 download does not work, "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738." 3 attempts, same problem.

  • Anonymous
    September 29, 2011
    so how do i debeg this program. do I need to have it ? . The microsoft office live add-in sign in

  • Anonymous
    November 09, 2011
    I needed the Add-In in order to access a certain feature in Excel.  What do I do now?  How can I now add the tab "Data Analysis" in Excel?

  • Anonymous
    December 14, 2011
    I am trying to install Megastat and it loads onto my computer but I am having problems having it add onto excel. What should I do? I have version 2007 with Windows 7

  • Anonymous
    January 04, 2012
    cannot get on the internet explorer

  • Anonymous
    January 04, 2012
    this is the message that i get: open with choose the program to use to open this file file iexplore.exe roccommended program internet explorer

  • Anonymous
    January 04, 2012
    how to uninstall windows 7 and install window xp

  • Anonymous
    April 11, 2012
    Downloaded the fixit today and it worked like magic.  No more shut-down error messages when applications are closed.  Shame I had to look for a fix after months of "error" messages.

  • Anonymous
    June 11, 2012
    Connecting to the network failed. Try again later.

  • Anonymous
    July 07, 2012
    my Microft Outlook does not work at all,and searching on Microsot Office Live Add-In, there is no clue.Please tell mer where to go from here.i need to solve this problem as soon as possible.

  • Anonymous
    August 11, 2012
    I am running a Windows7 Starter with office 2003. And I encountered the "sign in with office live workspace beta" error when I access  the auto-text's Header/footer function. I have followed the instructions to uninstall the Live add-in ver 1.5 and also rebooted my pc but the errors still persisted. Please help.

  • Anonymous
    September 13, 2012
    The Office Live Add-in is downloded needs installation

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    May 30, 2015
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    May 30, 2015
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