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Microsoft Product Support Reports

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Introducing the newest member of the Microsoft Fix it family, Microsoft Product Support Reports (MPSReports) . MPSReports collects general system configuration information for IT and Support Professionals to use in troubleshooting support issues with Microsoft Windows, Exchange, and SQL Server.

 

How to download MPSReports

To use MPSReports, first verify your environment and determine whether you are logged on with an administrator account. Then download the correct package for your environment:

Download

Size

Environment

MPSReports_x86.exe

2.0 MB

32-bit (x86)

MPSReports_x64.exe

2.1 MB

64-bit (x64)

System Requirements
  • Windows Vista, Windows XP, Windows Server 2003, or Windows Server 2008; when used with:

How to use MPSReports

After you download MPSReports, just run it and follow the steps in the wizard to collect diagnostic information.

Step 1. Select computer

Select This Computer to collect diagnostic information.

Note To download Microsoft .NET Framework or Powershell requirements to install on another computer, select Another Computer.
MPSReports

Step 2. Select diagnostics

Select the diagnostics that you want to run.
MPSReports

Wait for diagnostic data to be collected

The data collection may take some time, depending on your system configuration.

MPSReports

Step 3: View, save, or e-mail the results

Select what you want to do with the results.
MPSReports

Comments

  • Anonymous
    January 01, 2003
    The download link is not working?

  • Anonymous
    January 01, 2003
    Introducing the newest member of the Microsoft Fix it family, Microsoft Product Support Reports (MPSReports)

  • Anonymous
    January 01, 2003
    MPS Reports was retired in 2013. The Microsoft Support Diagnostics Self-Help Portal is the new diagnostics service. It not only automates the collection of diagnostics data for you, but it also analyzes the collected data and automatically identifies root causes for known problems using pattern recognition, call stack analysis, and problem signature detection logic that is maintained by Microsoft's support engineers.

    More info is available here:
    http://blogs.msdn.com/b/williamk/archive/2014/11/11/new-release-automated-troubleshooting-services-by-microsoft-support.aspx

    And here:
    http://blogs.msdn.com/b/williamk/archive/2014/12/02/microsoft-support-diagnostics-self-help-part-ii.aspx

  • Anonymous
    April 28, 2009
    AppName: iexplore.exe AppVer: 8.0.6001.18702 ModName: mscoree.dll ModVer: 2.0.50727.3053 Offset: 00005810

  • Anonymous
    May 18, 2009
    This is a great idea, albeit I've not found the tool I need to fix my O. E. 6 "new message problem". Upon opening a "new mail" in O.E. 6 a partial page opens with the top of the page showing ok and the bottom showing whatever is already open at that time. Did all the problems with O.E. pop up suddenly? because I don't remember anything previously being wrong. Thanks for your help Mary  

  • Anonymous
    May 25, 2009
    Good improvement in the tool!  Is there an easy way to view the results?  When I open the XML file it opens in IE, and appears to have formatting instructions in the code but simply shows raw XML code.

  • Anonymous
    August 07, 2009
    after downloadin sevral reg keys still no luck, then came this fixit .     worked 1st time and no restart required a++++++

  • Anonymous
    December 04, 2009
    internet explorer stops working confirm email me  miriam617@msn.com

  • Anonymous
    March 04, 2010
    I'm searching the Viewer for MPS Reports. I know there is one

  • Anonymous
    March 07, 2010
    i have the latest updates xp pro but i can not read dvd wrote by vista  works find in xp and way to fix this  john

  • Anonymous
    April 21, 2010
    The comment has been removed

  • Anonymous
    August 30, 2010
    The comment has been removed

  • Anonymous
    September 26, 2013
    Monseiur,Madame, Je rencontre un sous ci avec explorer 8 a chaque fois je veux voir un film sur le site www.filmze.me/.../index.php ce impossible de arrive il me fait installe un autre logiciel sens blame adob Player avec un virus compris lors de impossible de fer installation ce arret automatique

  • Anonymous
    October 10, 2013
    Hi, I tried to download the links to the MPS Reports, but all and everywhere else are not working and are marked as File Not Found. Even from the Microsoft Download site. Is there something wrong or is there an alternative link available?

  • Anonymous
    May 17, 2014
    Tried downloading but links doesn't seems to be working. Anyone knows other link to download this?

  • Anonymous
    January 30, 2015
    Did somebody find a aktive link for downloading?