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Microsoft Fix it Solution to delete lower & upper filters for USB or external hard disk drive is Live!

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clip_image002 A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive

We just released another Fix it Knowledge Base (KB) article. This Fix it addresses the following scenario:

You attach a USB-based device to a computer that is running Windows XP. Then, you try to scan for hardware devices. However, the computer does not detect the attached device, and you do not see the device in the My Computer folder.

Comments

  • Anonymous
    January 01, 2003

  • Anonymous
    January 01, 2003
    PingBack from http://microsoft.linkedz.info/2009/04/22/microsoft-fix-it-blog-microsoft-fix-it-solution-to-delete-lower/

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    How can so many people have this problem, and Microsoft remains unresponsive? It's not like they're the only OS out there. Come on, Microsoft, give us a break and a patch that works, now!

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    April 24, 2009
    C:WindowsSYSTEM32DRIVERSM5633.bin C:WINDOWS|SYSTEM32DRIVERSVNic.sys

  • Anonymous
    April 27, 2009
    After running this fix and rebooting, I was prompted to install generic volumes.  My EISA Configuration and System restore partitions are now visible partitions with drive letters.  I don't want these to be shown. How can I undo this? This didn't help my ipod USB issue.  The ipod gets disconnected after syncing (drive letter disappears) along device is still attached.

  • Anonymous
    April 28, 2009
    I try to connect my Ipod touch and it is not being recognized by the USB port or iTunes. Other items (camera, microphone) work fine. I tried to run the link and the computer comes back and saya link will not fix my computer? Please assist, all ipod devices will not work? Thx

  • Anonymous
    April 28, 2009
    I have XP SP3, and when I run this tool, the output shows "This 'Fixt it' does not apply to your system." Any idea what could be the reason? Also, the issue still exists. HELP!!

  • Anonymous
    May 03, 2009
    I have the same problem as Joe. Now I have local discs showing for some reason????  And the problem was not fixed either.

  • Anonymous
    May 08, 2009
    Same problem as Jayant in that the fix doesn't work. One thing that hasn't been mentioned is something I found out; My USB 1.0 devices still work. I have an old USB drive that still works and anything that seems to be able to work as a USB 1.0 and a USB 2.0 is working, but only as a USB 1.0. Nothing purely USB 2.0 works anymore. My problem occurred during use. The computer seemed to freeze and the cursor disappeared. After a while, I hard booted the computer to find myself in the current predicament. Anyone got any ideas, as I'm losing patience with this whole thing.

  • Anonymous
    May 10, 2009
    obviopusly a common problem that nobody appears able to fix - have gone through all of apple and ms troubleshooting to nno avail

  • Anonymous
    May 11, 2009
    Hej Fixit Blog, I have joe's problem. My system restore partition is now visible as a separate drive which is no help and I still can't find my USB drive. How can I undo this?

  • Anonymous
    May 17, 2009
    The comment has been removed

  • Anonymous
    May 21, 2009
    After I ran the program, I am not able to see the drive letter for my C drive in disk management screen.I can see correct drive letter in windows explorer. What happened. ?? what do i need to get back the drive letter/volume name. My problem was not fixed with the fixit program.. maybe it has to do with jumper settings

  • Anonymous
    May 22, 2009
    The comment has been removed

  • Anonymous
    May 22, 2009
    I try to connect my Ipod nano and it is not being recognized by the USB port or iTunes. Other items (web-camera, microphone, printer) work fine. I tried to run the link and the computer comes back and saying link will not fix my computer? Please assist, all ipod devices will not work?

  • Anonymous
    May 22, 2009
    I try to connect my Ipod nano and it is not being recognized by the USB port or iTunes. Other items (web-camera, microphone, printer) work fine. I tried to run the link and the computer comes back and saying link will not fix my computer? Please assist, all ipod devices will not work? can you help?????

  • Anonymous
    May 26, 2009
    Hi Guy's, ran the fixit link and it appears to have fixed (no pun...) the problem 100%. I'm running a dell dim' 2300 with XP Home SP3, all usb's attached fired up as they should, :-)

  • Anonymous
    May 29, 2009
    window problem with code CS5C3TKR

  • Anonymous
    June 04, 2009
    The comment has been removed

  • Anonymous
    June 04, 2009
    Even Safe mode would not boot. Fortunately "Boot Last Known Good" did work.

  • Anonymous
    June 10, 2009
    I've tried all those things. Even tried using the code OxOOOO blah de blah to try and knock some sense into my PC. Then I got folk like REG Cure trying to hawk me their wares. I still can't get my girlie ipod shuffle to work or memory stick. The PC recognises all other hardware like my camera and older memory stick but not the new one or ipod. Help

  • Anonymous
    June 12, 2009
    i have a ipod ,i think it apple i'm not sure , i would like to dowm load music that is christion and sprit songs . also, dod i download the right thing?

  • Anonymous
    June 16, 2009
    The comment has been removed

  • Anonymous
    June 17, 2009
    I downloaded the fixit for not recognizing a usb device and I cannot get into safemode, last working windows xp. I get to the sign in and click start and all it does is log me off. Help!!!

  • Anonymous
    June 17, 2009
    I downloaded the fixit for not recognizing a usb device and I cannot get into safemode, last working windows xp. I get to the sign in and click start and all it does is log me off. Help!!!

  • Anonymous
    June 19, 2009
    The comment has been removed

  • Anonymous
    June 19, 2009
    Doing this all I could not use my keyboard or mouse anymore after I booted.  I had to reinstall the operating system.  This just made things worse and wasted my time.

  • Anonymous
    June 22, 2009
    The comment has been removed

  • Anonymous
    June 22, 2009
    I get a blue screen whenever I put a flashdrive in but everything else is ok I did this delete lower and upper filters of USB If theis doesn't work waht do I do next. Any help would be greratly appreciated.

  • Anonymous
    June 23, 2009
    My iPod nano will no longer connect to iTunes.  I have tried manually restoring it several times and even tried thru iTunes but I get errors that say "unknown error (1415) the iPod could not be restored".  My husband has a shuffle and he does not have problems.  I have tried the Delete lower & upper thing but that did not work.  Now I cannot update my iTunes with the new version.  I need help please!!  I do not have a URL address so I entered my email address.

  • Anonymous
    June 28, 2009
    can please any one give the solution for the above all.

  • Anonymous
    July 12, 2009
    Same problem as everyone else. Did not solve the problem and left behind an addition local disk, that I don't know how to get rid of

  • Anonymous
    July 14, 2009
    Hey! I join this club. Fooling around with all advice & instructions, fix it for you, window update, update driver.. Of course, ntohing solve my problems. I can't even print.

  • Anonymous
    August 07, 2009
    dear devecal, You can save it to a disc or USB drive on one machine and run it on the other

  • Anonymous
    June 11, 2010
    I put my Iphone USB to my USB of my computer but just say to balloon "Windows does not recognized" what method i use? please help me! I

  • Anonymous
    July 19, 2010
    i ve deleted my upperfilters, and now my keyboard has stoped working, please help

  • Anonymous
    December 02, 2010
    running computer checkup is ruining my computer!!! Have a problem with my cd/dvd drive so I Ran computer checkup and it shut down my computer during scanning and when it turned back on my USB ports don't work at all anymore.

  • Anonymous
    December 03, 2010
    The comment has been removed

  • Anonymous
    December 17, 2010
    I try to connect my Ipod nano and it is not being recognized by the USB port or iTunes.

  • Anonymous
    December 30, 2010
    I am not sure what happened, but of the two ways I had to go onto Concord law school classes, I now only have one that works.

  • Anonymous
    January 12, 2011
    My system information is gone and I can not restore my settings to an early date

  • Anonymous
    March 18, 2011
    I installed a program which I bought online for a direct download and the programs is called "Advanced System Optimizer 3" now that I'v downloaded it, I do not see that m laptop is an quicker, however Now while playing cribbage my laptop crashes. it also crashes when I'm online too.  why is this happening, and can it be fixed or should I ask for m money back and uninstall this program. Thank you for an help. Eric

  • Anonymous
    May 02, 2011
    they must have been erased at one time on my XP home edition solitare,spder solitare,minesweep,3d pinball. I can find no help, from del or microsoft what can I do?

  • Anonymous
    May 16, 2011
    GREAT! and I've just purchased an external hard drive and though I haven't gotten it (UPS) - is this telling me it won't work now? frustrated already, cindy

  • Anonymous
    August 02, 2011
    The comment has been removed

  • Anonymous
    August 23, 2011
    i'm trying the update my iphone through Itunes, but when i connect the iphone, i'm getting an unknown error message, 0xE800000A.  

  • Anonymous
    October 15, 2011
    winxp   usb root hub   code39.can you fixit?

  • Anonymous
    November 20, 2011
    My CD writer will not allow me to transfer any data to a CD. I can read CDs but not write on any. It will not read a CD when you place one inside tray. Keeps sayin insert disk.

  • Anonymous
    May 16, 2012
    WHat krap....Sad ...All that Money.. and... Microsoft is trying to make a dollar out of -15 cents...

  • Anonymous
    May 23, 2012
    I am unable to access as my browser, AOL/Internet Explorer When I click on the IE icon on my desktop (or thru Start menu) it takes me to a page of MANY options regarding IE ....none of which applies.  I just want to be able to sign on !

  • Anonymous
    June 10, 2012
    I can't get anyone to help me get rid of "content advisor" I have tried every thing off the page. Is their any automatic procedure

  • Anonymous
    June 10, 2012
    I can not get you how to delete "content advisor" from my system. The steps given are covered by the thing asking for my password 15 zillion times.  PLEASE

  • Anonymous
    July 30, 2012
    ce bloque sur facebook avec des comùmo city ville ou la belote , la ferme media fles player se d"éconnecte  QUE FAIRE SVP

  • Anonymous
    October 21, 2012
    I have a new external DVD drive USB connected but still trying to find out why is not running.  Not detected at all.

  • Anonymous
    April 04, 2013
    Wenn ich eine SD Stick in den Card Reider gebe wird kein Laufwerk angezeigt

  • Anonymous
    May 01, 2013
    The comment has been removed

  • Anonymous
    June 09, 2013
    Driver für USB2.0 HD External Box wird für XP Prof. nicht bereitgestellt. Wie und woher bekomme ich den Driver?

  • Anonymous
    September 02, 2013
    Kan ikke instille skype! For bare beskjed : Skype 5.10 KB 2727727 mangler! Under står: Your PC Performance is poor! Ha betyr det???   Hjeeeeeelp!!!

  • Anonymous
    September 22, 2013
    usb plug and play does not recognize camera

  • Anonymous
    December 13, 2013
    las unidades cd dvd no leen los discos

  • Anonymous
    February 07, 2014
    Bonjour cher Monsieur, Madame, Suite de mon installation de Windows XP Prof peu de temps de votre mise à jour reçu Windows a detecte il manque des fichier BOOT.INI je donct lance la recherche dans le fichier ma rien trouve il faut le active

  • Anonymous
    March 04, 2014
    je tien a voir ci il supprime cette avec le logiciel ce par fois il fait sont travail pas tous le temps ca fonction le fix comport des erreur par fois

  • Anonymous
    April 08, 2015
    my built in camera for Lenovo is not coming on