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Microsoft Fix it Solution for Deleting Outlook profiles is Live!

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clip_image002Error message when you start Outlook: "Unable to open the Outlook window," "No profile has been created," or "The list of Profiles cannot be loaded"

When you start Microsoft Outlook, you may receive one the following error messages:

Unable to open the Outlook window.

No profile has been created.

The list of Profiles cannot be loaded. An unexpected error has occurred.

After you receive the error message, Outlook does not start.

This Fix it modifies the Windows registry as described in KB 252304.

Comments

  • Anonymous
    January 01, 2003
    PingBack from http://microsoft.linkedz.info/2009/04/22/microsoft-fix-it-solution-for-deleting-outlook-profiles-is-live/

  • Anonymous
    May 04, 2009
    The comment has been removed

  • Anonymous
    May 19, 2009
    Sorry - no URL...  I am receiving the "cannot open Outlook window" error message.  I have used this FixIt to remove profiles and subsequently (successfully) create a new profile/data file.  The error message is displayed again immediately after Outlook posts the "creating new data file" dialog. Have posted to the Outlook discussion group as well... several others seem to have encounterd this recently (Outlook 2007/Vista64).

  • Anonymous
    May 20, 2009
    The real answer/solution was provided by Dan Thomas in the community discussion forum (search 'cliffb' ORhttps://www.microsoft.com/office/community/en-us/default.mspx?&query=cliffb&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.outlook&p=1&tid=4df24070-b33a-409f-82a5-c18385fd6739) ... use the switch /resetnavpane outlook.exe /resetnavpane Presumably, the 'fixit' for removing the profile is also needed but I cannot be sure at this point. Cliff

  • Anonymous
    May 22, 2009
    Cliif: the outlook.exe /resetnavpane command worked!

  • Anonymous
    June 07, 2009
    What a piece of crapp this product is. Everything microsoft is so unstable. I used your fixit button and now I can't even open outlook. The error message says, " Unable to open outlook."

  • Anonymous
    June 08, 2009
    WHEN I OPEN UP I RECEIVE "WINDOWS-NO DISK EXCEPTION PROCESSING MESSAGE" c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c. What does this mean and how do i correct it?.

  • Anonymous
    June 08, 2009
    The comment has been removed

  • Anonymous
    June 08, 2009
    I have multiple entries in the selection list when I start Outlook. When I try to delete the profile to recreate, a I get a message that the profile does not exist. It is in the list of profile in the e-mail program from the control panel. What to do?

  • Anonymous
    June 20, 2009
    I am getting error "Cannot start Microsoft Office Outlook, Unable to open the Outlook window" nothing is heloping - i am using vista and windows 2007 thabks

  • Anonymous
    July 02, 2009
    When I try to open outlook I gegt this error: Borland Database Engine not installed. Can't load Corel Address Book Service Provider. Thank You

  • Anonymous
    December 31, 2009
    When I try to email a picture from my picture file, I get a message that says: MicroSoft Office Outlook.  No profiles have been created.  To create a New Profile, use the mail icon in the control panel.  What does this mean, how do I fix this.  Thanks

  • Anonymous
    October 29, 2011
    Unable to open the Outlook XP window.  Requires an older version of Outlook Express to open OS-XP Pro

  • Anonymous
    May 15, 2012
    J'ai cliquez sur "Réparer" erreur dans Win Zip. Etait-ce la bonne façon de corriger le problème qui est tel que décrit ci-dessus ? Dianel l

  • Anonymous
    May 11, 2013
    Microsoft Fix it Solution for Deleting Outlook profiles is Live!

  • Anonymous
    September 17, 2013
    outlook reclams, that he cannot open standard E-Mail folder. file bernard.ost cannot be opened. The liaison with must a least be made, to use your outlook Datafiles OSTI

  • Anonymous
    January 30, 2014
    Tut mir leid aber ich verstehe kein Englisch