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Thank for your interest in Microsoft Fix it. Your input helps us improve both our content and our Fix it solutions, as well as create new solutions. We monitor and respond to comments that are directly related to a Fix it solution that we have released, or to requests to automate new solutions. However, we cannot provide support for issues that are not related to one of our Fix it solutions. Such requests may be removed from our blog and Facebook group. Please use the following resources if you need immediate support with an problem that is not addressed by one of our Fix it solutions:

Where can I get help and support for problems not related to a Fix it solution?  

 Ask someone in the forums

Where can I get help with problems related to one of your Fix it solutions?

If you have a problem with one of our Fix it solutions, please contact us by e-mail, via our blog, or on Facebook. You can also contact us if you find a solution to a problem that you would like us to automate. Be sure to include a link to the solution, or the steps to solve the problem.

Comments

  • Anonymous
    January 01, 2003
    I would like to report on the application at this address support.microsoft.com/.../pt-br I am encountering problems with Windows (R) Installer. V 5.0.7601.17514 and using one of the options where I am having problems installing the option. The application does not offer the option of which program I want to install than the list published in the detection process. And it offers a way to guide the application which program I'm having trouble installing. also does not offer the option if my problem was solved or not and do not know if it was resolved. and gather information about the detection

  • Anonymous
    January 01, 2003
    Hi Peter, I added a link to Genuine Advantage support to this page. This is where you can get self-help and technical support for this problem: http://www.microsoft.com/genuine/selfhelp/Support.aspx Thanks, William

  • Anonymous
    January 01, 2003
    The comment has been removed

  • Anonymous
    January 01, 2003
    Thanks for the comments Loudog! I'm so glad that you were able to solve your problem with one of our Fix it solutions! Your comments help us make our solutions better and know that we’re making a difference. We just implemented some changes to our blog layout that will hopefully make it easier for you to find a palce to leave comments. In general, you can add comments to any post or page (except the home page), and there is also an "Email" link at the top left of every page. For everyone requesting help or support for issues not related to one of our Fix it solutions, please use the resources at the top of this page. We can't respond to requests that are not related to a Fix it solution, but you can use these resources to help you solve these problems.

  • Anonymous
    January 01, 2003
    I would like to report on the application at this address support.microsoft.com/.../pt-br I am encountering problems with Windows (R) Installer. V 5.0.7601.17514 and using one of the options where I am having problems installing the option. The application does not offer the option of which program I want to install than the list published in the detection process. And it offers a way to guide the application which program I'm having trouble installing. also does not offer the option if my problem was solved or not and do not know if it was resolved. and gather information about the detection

  • Anonymous
    February 12, 2009
    I am having trouble with opening websites within a website...it kicks me out each time or sends an error message then kicks me out.  Please direct me to where I need to go to remedy the problem.

  • Anonymous
    February 12, 2009
    My problem is this: when I start the computer the systems seems to go into a loop.  The CPU usage is between 90% & 100%.  This goes on for about 15 minutes.  Sometimes the clock won’t be updated for up to 5 minutes.

  • Anonymous
    February 18, 2009
    i have a problem with my MP3 PLAYER. when i connect it i eep getting a windows has encountered a problem & has to close  error, then it shuts down ."HELP!!"  PLEASE.

  • Anonymous
    February 18, 2009
    The comment has been removed

  • Anonymous
    February 25, 2009
    i can not login to be a adminitrator i have just got my lap top  i recieve a message that says i have limited privliges conect to my administrator

  • Anonymous
    February 25, 2009
    HI JUST DID THE AUTOMATIC UPDATES AND SINCE THEN I CAN ONLY SEND EMAILS IN OUTLOOK EXPRESS AND NOT RECEIVE ANY I GET THE CODE 0X800CCC0F, DOES ANYONE KNOW HOW TO CURE THIS??

  • Anonymous
    March 06, 2009
    The comment has been removed

  • Anonymous
    March 08, 2009
    I have an Advent 8212 laptop and I downloaded a version of the software QuarkXpress. However, when I try to launch the programme I get the following error message "This version of QuarkXpress cannot be used with this keyboard (86). Is there something I can do to get it to work??

  • Anonymous
    March 14, 2009
    i was given my computer to help with college work, i installed updates and not i cannot get into anything, it tells me my soft ware is not genuine microsoft, bit i cannot get into anything, how can i fix this problem

  • Anonymous
    March 18, 2009
    When I send an e-mail message addressed to a friend, and  also to myself, the message  to my friend is delivered, but not to myself.  It seems as if a message to me has been blocked. How do I fix it? Ruth

  • Anonymous
    May 05, 2009
    The comment has been removed

  • Anonymous
    May 15, 2009
    I have just reverted two laptops back to IE7 from IE8. One machine (Girlfriend) had Facebook issues. Second machine (Mine) was just too unfamiliar. My new machine is running Vista and I am having enough problems with this without adding the changes in IE8.

  • Anonymous
    July 08, 2009
    The comment has been removed

  • Anonymous
    November 03, 2009
    The comment has been removed

  • Anonymous
    November 03, 2009
    The comment has been removed

  • Anonymous
    January 25, 2010
    I installed microsoftfixit50053.exe the other day. Whilst I ran the unformat program, (final data enterprise 2.0) to recover the formatted and deleted files on drive e: for instance, io device error popped up. The driver for the external disk drive was not recognized by the computer after all. does the program affect unformatting of an external drive? if so, please advise the proper way to uninstall/deactivate microsoftfixit50053.exe. many thanx

  • Anonymous
    January 31, 2010
    I have a Dell Latitude D410 laptop - when I tried to open Quark I got this message - This version of QuarkXpress cannot be used with this keyboard (86). I haven't added another keyboard or have done anything different. I need Quark to work as I am going overseas and need this to do typesetting work voluntarily. Please help!

  • Anonymous
    March 22, 2010
    The comment has been removed

  • Anonymous
    October 23, 2010
    i am having problems posting comments on facebook this error keeps coming up and will not let me do anything

  • Anonymous
    October 28, 2011
    Error code 0x80000FFF What about when Windows doesn't fully starts? I get a blue screen and the PC restarts. Again and again. I tried Repair, restore, etc... But because it does not fully starts I'm not able to launch regedit.exe from the Start Menu.

  • Anonymous
    November 21, 2011
    r/sir,      automatic solve all problems blocking,enfiction etc. thanks

  • Anonymous
    December 02, 2011
    I have windows vista home basic. I have an issue where I can't set defragmentation to do it on a set schedule. What can I do?

  • Anonymous
    December 02, 2011
    We post a comment here, but where do we get the answer??????

  • Anonymous
    December 10, 2012
    I had a problem being unable to operate some functions on my computer, with a pop up that said Error framdayn.dll not found. after lengthy eforts by me to correct this problem which failed I found Microsoft Fixit. I was asked wether I wanted to fix it manually od let Microsoft fix it. I chose Microsoft fix it, which it did in a fewe seconds, in fact it was so quick I thought it hadn't worked. When I checked every thing worked perfectly. Thank you Microsoft fix it.

  • Anonymous
    October 07, 2013
    The comment has been removed