Fix Windows Update Error 0x8000FFFF Fix it Live!
We just released another Fix it Knowledge Base (KB) article. This Fix it resolves error code 0x8000FFFF when you click check for updates using Windows Update as described in KB 946414.
Comments
Anonymous
January 01, 2003
Jo Ann, Thank you for sending feedback. We understand that you continue to have problems with Windows Update. Our team is working on a more comprehensive "Fix It" than may resolve a wider set of issues that appear to be causing this problem for you. For your specific error message I recommend you review the follwing KB article. http://support.microsoft.com/default.aspx/kb/958049 You may also use the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the "More Information" section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
When power was restored I tried to reinstall the updates and got the 0x8000FFFF error.Anonymous
January 01, 2003
Lord-J Thank you for sending a response. If your problem is for Windows Live Messenger we don't have a Fix it solution for that. If you have problems with Windows Update then we have some things for you to try. Our team is working on a more comprehensive “Fix It” than may resolve a wider set of issues that appear to be causing this problem for you. Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Getting error ox8000fff and unable to reboot my pc monitor keeps going into sleep mode I unplugged the dvd and it work but now I turned it off and unable to reboot back up how do get it to reboot.Anonymous
January 01, 2003
I was installing Microsoft Student/Home-2007 and the computer went into an auto restart. The install never ended correctly, however, now the PC will not boot. I have tried, (safe mode/with networking/with prompt), previous restore point, etc..., and no luck. What can I try next? Thank YouAnonymous
January 01, 2003
Hey Simon, You rebooted after running the steps above correct? If you did then following that article is the best option. Our team is working on a more comprehensive "Fix it" that can resolve a wider set of issues with Windows Update. -brianAnonymous
January 01, 2003
Hello Leo, I had the same problem a few weeks ago. Try the following commands to see if it clears up the looping problem. Type cd C:windowswinsxs, and then press ENTER. Type ren pending.xml pending.old, and then press ENTER. These steps are desribed in the following KB article http://support.microsoft.com/default.aspx/kb/949358 which we are incorporating into a larger Fix it. Thanks, JohnAnonymous
January 01, 2003
Matthew, Have you tried the Fix it package in the previous reponses I've posted? How do I reset the Windows Update settings? http://support.microsoft.com/kb/971058 /SteveAnonymous
January 01, 2003
James, Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Hello Shannon, Thank you for taking the time to provide feedback. Would it be possible to e-mail us the WindowsUpdate.log file located in c:windows? The WindowsUpdate file will provide information that should allow me to narrow down why Windows Update is failing for you. If we can determine why it is failing we can then update the Fix it solution so that it helps others that run into the same issue you did. If you need immediate assistance, please use "Get Help Now" link at the top right of the Knowledge Base article. Thanks, -brianAnonymous
January 01, 2003
Leo, What is the error you get when trying to install the standalone agent? If you wish, please e-mail your c:windowswindowsupdate.log to fixit4me@microsoft.com. /SteveAnonymous
January 01, 2003
Leo, Thanks! We'll continue you this via mail. /SteveAnonymous
January 01, 2003
Greetings Leo, Thank you for sending feedback. We understand that you continue to have problems with Windows Update. Our team is working on a more comprehensive “Fix It” than may resolve a wider set of issues that appear to be causing this problem for you. If you encounter errors installing the following what are they? Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
I have followed this procedure and I still am not able to find Windows updates. Any other solutions?Anonymous
January 01, 2003
Mel, Thank you for sending a response. We understand that you continue to have problems with Windows Update. Our team is working on a more comprehensive "Fix It" than may resolve a wider set of issues that appear to be causing this problem for you. Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the "More Information" section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not work please do a full safety scan. Get a free PC safety scan http://onecare.live.com/site/en-us/default.htm?s_cid=sah/?s_cid=sah If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Greetings Tom, Thank you for sending feedback. We understand that you continue to have problems with Windows Update. Our team is working on a more comprehensive “Fix It” than may resolve a wider set of issues that appear to be causing this problem for you. Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
The comment has been removedAnonymous
January 01, 2003
Erin, Thank you for sending a response. Our team has released a more comprehensive “Fix It” than may resolve a wider set of issues that appear to be causing this problem for you. How do I reset the Windows Update settings? http://support.microsoft.com/kb/971058 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Joshua, The first step should be what I suggest to most folks. If you have problems with Windows Update then we have some things for you to try. Our team is working on a more comprehensive “Fix It” than may resolve a wider set of issues that appear to be causing this problem for you. Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Dennis, There are two things you need to start with. A PC Safety Scan (free from Microsoft) and then install the latest Windows Update client. Get a free PC safety scan http://onecare.live.com/site/en-us/default.htm?s_cid=sah/?s_cid=sah How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Hello Jack, Thank you for taking the time to send us feedback. 0x8000FFFF usually represents “generic” failures for which the program is not able to identify the exact cause at the time the failure occurs. You can check to see if the Volume Shadow Copy service is set to Manual and is not disabled. Select Start In the Start Search field type services.msc and press the enter key In the Services console scroll down the list until you get to Volume Shadow Copy If the service states it is Disabled in Startup Type column the double click to open the properties Select the Startup type drop down list and select Manual Click Ok Close the services console Attempt to run the backup again This issue is a bit outside of the Windows Update Fix it that we released for the 0x8000FFFF error. If the above steps do not resolve your issue you can open a support incident by using the “Get Help Now” link at the top right of any of our Knowledge Base articles. Thanks, -brianAnonymous
January 01, 2003
The MS Fix it did not resolve my 0x8000ffff error. Here are some Fatal lines from the update.log 2010-11-14 08:36:37:571 1192 176c Handler FATAL: UH: 0x8000ffff: EvaluateApplicability failed in CCbs::EvaluateApplicability 2010-11-14 08:36:37:571 1192 176c Setup WARNING: CBS EvaluateApplicability returned error, error = 0x8000FFFF 2010-11-14 08:36:37:571 1192 176c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x8000FFFF 2010-11-14 08:36:37:571 1192 176c Setup FATAL: SelfUpdate check failed, err = 0x8000FFFFAnonymous
January 01, 2003
Robin, We really appreciate your feedback. We have a large group of people working to make sure we can deliver automated solutions to you. Your feedback helps us to make our solutions better! If you are interested in more information, please feel free to visit/join our Facebook group called 'Microsoft Product Quality Online' (http://www.facebook.com/group.php?gid=31851234220). Thank you, /SteveAnonymous
January 01, 2003
Maxine, Thank you for sending a response. We understand that you continue to have problems with Windows Update. Our team is working on a more comprehensive "Fix It" than may resolve a wider set of issues that appear to be causing this problem for you. Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the "More Information" section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not work please do a full safety scan. Get a free PC safety scan http://onecare.live.com/site/en-us/default.htm?s_cid=sah/?s_cid=sah If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Thoy, What is the error you get when you try to turn on BITS service a work? /SteveAnonymous
January 01, 2003
Tanika, Our team has released a more comprehensive "Fix It" than may resolve a wider set of issues that appear to be causing this problem for you. How do I reset the Windows Update settings? http://support.microsoft.com/kb/971058 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Thank you Gary! There are a large group of people working to make sure we can deliver automated solutions to you. Please feel free to check our Facebook group called Microsoft Product Quality Online. Sincerely, JimAnonymous
January 01, 2003
Greetings Stacey, Thank you for taking the time to send a comment. If the Fix it ran but didn't resolve your issue please ensure you having the same issue that is described in Knowledge Base article 946414 (http://support.microsoft.com/kb/946414)? The Fix it is only designed to resolve the issue described in this article so if you are having a different issue the Fix it won't resolve it. Your symptom description does not appear to be the issue addressed by this Fix it. Please feel free to use the "Get Help Now" link in the top right corner of every Microsoft KB article. From this link you may choose the support option that works best for you. Sincerely, /SteveAnonymous
January 01, 2003
Bird, Our Fix it package is for Windows Update error 0x8000FFFF. For Messenger Errors I recommend you start researching here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.live.messenger&tid=b8822837-071d-4959-8013-f2a1e5e40cfb&cat=en_US_CA72C644-5AB9-1B63-DA37-E285FB59341F&lang=en&cr=US&sloc=en-us&m=1&p=1">http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.live.messenger&tid=b8822837-071d-4959-8013-f2a1e5e40cfb&cat=en_US_CA72C644-5AB9-1B63-DA37-E285FB59341F&lang=en&cr=US&sloc=en-us&m=1&p=1 The Messenger Newsgroup is here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.live.messenger /SteveAnonymous
January 01, 2003
Jack, Please resend your post to fixit4me@microsoft.com with ATTN: Steve in the subject. I'll follow up with you on mail. /SteveAnonymous
January 01, 2003
The comment has been removedAnonymous
January 01, 2003
Hello Kayak Gal, Thank you for taking the time to post a comment. The MSI is failing to run due to not being able to call VBScript. Can you go through the following steps to see if this resolves the 2738 error?
- Run Command Prompt as administrator a) Start Menu -> All Programs -> Accessories b) Right click on Command Prompt and select Run as administrator
- If you are using 32-bit version of Windows: Type cd %windir%system32 into the Command Prompt and hit Enter If you are using 64-bit version of Windows: Type cd %windir%syswow64 into the Command Prompt and hit Enter
- Type regsvr32 vbscript.dll into the Command Prompt and hit Enter Thanks, -brian
Anonymous
January 01, 2003
Arnold, Generally I start at the Answers site. http://answers.microsoft.com/en-us/windows/dd282892.aspx For Windows Update (WU) I go to the WU forums. http://social.answers.microsoft.com/Forums/en-US/vistawu/threads/ For your error, 80200010 I searched and found this. http://windowshelp.microsoft.com/Windows/en-US/help/997acbce-1e7f-4526-997a-a1ac82bfe90b1033.mspx /SteveAnonymous
January 01, 2003
J Myers, Are you getting the 0x8000FFFF error or a different message? Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the "More Information" section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Greetings Peter, Thank you for sending a response. Our team has released a more comprehensive "Fix It" than may resolve a wider set of issues that appear to be causing this problem for you. How do I reset the Windows Update settings? http://support.microsoft.com/kb/971058 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Engyo, Please go to the following link for the latest Windows Update Agent. Installing the newest client addresses many Window Update issues. The links to download the latest Windows Update Client are in the "More Information" section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Karl, Thank you for your comment. I can appreciate your aggravation. We are actively working on making a Fix it that solves a majority of the Windows Update problems. We really want to make this painless for you. I do know that if you install the latest Windows Updated client a lot of issues are resolved. But if your updating is broken you can't get the newest client so you are stuck. Here are the links to download the latest Windows Update Client are in the “More Information” section of the article. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104 If this does not resolve your issue you may obtain free support for Windows Update through the following link. https://support.microsoft.com/oas/default.aspx?gprid=6527 Regards, /SteveAnonymous
January 01, 2003
Christine Smith and mikerue, Thank you so much for your feedback. There are a lot of folks working to provide these solutions. All the responses let us know how we are doing. If you are interested in seeing more information about these activities, please feel free to visit/join our Facebook group called 'Microsoft Product Quality Online'. Regards, /SteveAnonymous
January 01, 2003
I have tried to run the updates but I keep getting this error when trying to update the microsoft.net framework 3.5 service pack.... I noticed someone else had this problem but there was not response. Please Help!!!Anonymous
January 07, 2009
This didn't work for me. I still get an error message that Windows can't check for updates.Anonymous
January 08, 2009
Thanks for the fix. It worked great. I appreciate the help. Thanks, GaryAnonymous
January 10, 2009
get message backup failed error 8x000ffff. any idea's. thanksAnonymous
January 12, 2009
I still receive the error of 0x8000FFFF even after trying to fix. The fix constantly fails. Is this a Vista/Windows update issue? I reverted back to 12/5, when all of my updates went fine, and I am still having the same problem.Anonymous
January 12, 2009
What is error code 2738 that occurs once the "fix it" fails?Anonymous
January 17, 2009
Worked like a charm. Thank you so much!Anonymous
January 21, 2009
Thanks for the help. I finanlly found the right website for help. I've been dealing with the problem for 2 months now. Thanks.Anonymous
January 25, 2009
I have an ACER 5310 Laptop running Vista Home Basic (32 bit), which has refused to update for over a year. I ran the "Fix Windows Update error 0x8000FFF" tool as suggested, but upon invocation the tool helpfully reports: > This "Fix It" does not apply to your system. I therefore attempted to edit the registry manually, as per the instructions on support.microsoft.com/kb/946414 Your instructions say to remove the following key: HKEY_LOCAL_MACHINECOMPONENTSPendingXmldentifier I have located in the registry the following key: HKEY_LOCAL_MACHINECOMPONENTSPendingXmlldentifier which is very similar but note the subtle difference in the spelling of "PendingXmlldentifier". Is this simply a misprint in the instructions (in which case Microsoft really ought to take more care when providing instructions for something as crucial as the editing of registry keys), or are they indeed different keys?Anonymous
January 25, 2009
Hi Brian Thanks for such a quick response. I followed those instructions, and the key has duly gone. However, I am still unable to perform an update. This time the error code is 80073712. I've found the following page on the issue http://support.microsoft.com/kb/957310/en-us which I'll try next unless you have any alternative suggestions. Thanks again. SimonAnonymous
January 25, 2009
The comment has been removedAnonymous
January 26, 2009
Error Code: -5009 : 0x8000ffff Error Information: >KernelCABFile.cpp (429) >SetupNewSetupDLL.cpp (1098) PAPP:Sid Meier's Civilization 4 PVENDOR:Firaxis Games (##IDS_PRODUCT_URL##) PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8 $12.0.0.49974 @Windows XP Service Pack 3 (2600) BT_OTHER 54784.31895 This is what happened when I tried to install a patch for Civilization IV. The patch didn't work and said I needed a dll. once that was downloaded, no luck. I then uninstalled the patch and DLL and tried to uninstall the game. It told me it might work and now I can't uninstall the game... I did a windows update and there were no updates for me. I also run mozilla firefox and not IE. Let me know if you need any more information. thank you for the helpAnonymous
February 04, 2009
thank you for this service, workes for me thank youAnonymous
February 07, 2009
thank you for the fix it work GARYAnonymous
February 08, 2009
It doesn't work for me. What can I do? Please help me. ThanskAnonymous
February 12, 2009
Fix worked. This is a great step forward for fixing error code problems. Keep it going!Anonymous
February 13, 2009
I will never use vista again--it went out the window--I which we never installed it--my computer is now worthless--Thanks microsoft-you got my money but not anymore!!!!!!Anonymous
February 13, 2009
I will never use vista again--it went out the window--I which we never installed it--my computer is now worthless--Thanks microsoft-you got my money but not anymore!!!!!!Anonymous
February 13, 2009
I keep getting the error WindowsUpdate 80004002. I have tried everything to resolve this problem and it says I need KB957000 file and I downloaded it from Microsoft and ran it and it says it's note for my system. I am running Vista Home Premium 64bit. I did the Article ID: 946414 fix and i don't have the reg's he is talking about. Any idea's? ThanksAnonymous
February 21, 2009
Unable to switch on Background Intelligent Service & therefore updates from the windows update service does not work. I am able to download udates from an alternative source and install them without any probs.Anonymous
February 23, 2009
I ran into this problem (stage 3 of 3 stuck in endless reboot loop) last night when rebooting my laptop after going through windows update process for my Vista Home Premium system. After finding the Fix It solution, the system came back up, but there is not way to get anymore updates, it constantly errors out with various error codes. After the update is attempted and failed. and the system is rebooted, the same "3 of 3" loop happens until the Fix It solution is attempted. Then the system boots up. The update process is therefore not working at all. Furthermore, the boot time has increased; the wake up time from sleep has increased; I cannot run sfc process, ir keep telling me to reboot because there is a fix pending (reboot does not help). I ran Checksur.exe after downloading it, but it made no difference. I also attempted to install Windows Update Agent standalone package, but it also failed with the similar error code as Windows Update itself.Anonymous
February 23, 2009
John, I tried that as well. So far I tried the registry, the pending.xml file, the Checksur., even reinstalling the updage agent itself. No luck. And, as I said, certain funcitons of the laptop are just not as speedy, it takes significantly longer to boot up, same for shutdown. And the update just doesn't work, the error codes are sometimes different. I also cannot enable ordisable any of vista's features, although the Fix It solution above seems to at least gove me the list of installed features back. However, unchecking or checking any feature always errors out with some "unknown error" or such.Anonymous
February 23, 2009
Steve, I did that. I got the same error or errors when running the standalog agent install as I got from running any of windows updates. I just really hate the idea of reinstalling the OS. It takes too much time to reinstall all the software.Anonymous
February 23, 2009
Steve, I'll send it tonight. One question though...are the registry keys in question suppose to reappear? Is this because of the attempted updates? Thanks.Anonymous
February 24, 2009
Steve, Logs emailed ThanksAnonymous
February 26, 2009
Ya i Have the same e code 8000FFFF and ive tried most of the steps above, nothing worked for me so far. failed update for kb929777 code 8000FFFF help me please. I tried the Hkey options and the shadow options too but nothing.Anonymous
March 06, 2009
I canot use fix it with my 8000ffff. I download it. And it say not fit my system. My system is windows7 64bit.Anonymous
March 08, 2009
si porfavor pueden qrreglarme silverligtAnonymous
March 10, 2009
cannot download security service pack 1.1, I am running windows vista home premiumAnonymous
March 13, 2009
I am getting the 8000ffff when trying to sync a PDA with my Windows XP laptop. I see solutions for Vista systems but the fix it doesn't work for me. any ideas?Anonymous
March 16, 2009
I ran the fix it wizard. it appeared to be working and then i got a screen that said, "Fix Windows Update error 0x8000FFFF has stopped." Under that it said Fix Windows Update error 0x8000FFFF "Fix it" failed to process. How do I fix this and allow my computer to update again?Anonymous
March 17, 2009
It is excellent work. thx your solution.Anonymous
March 17, 2009
and please try this http://support.microsoft.com/kb/946414#FixItForMeAnonymous
March 17, 2009
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March 18, 2009
The comment has been removedAnonymous
March 18, 2009
Thank u very much 4 your help. I can update now...Anonymous
March 18, 2009
Thank u very much for your help. Problem was solved easily and I can update now...Anonymous
March 18, 2009
Worked! Had to search for about 30 minutes to find you guys and your solution...thanks for the help!Anonymous
March 19, 2009
i need help with Microsoft updates-windows updates that won't work and i can't find solutions.Anonymous
March 20, 2009
I try to download Microsoft.Net Framework 3.5 Service Pack 1 and Net Framework 3.5 Family Update KB 951847 nany,nany times and I still get Error Code BC 9.Why. I am 72 years old and I don't know all there is to know about computers so I need help.You were so great last time.So please help again. Brad WatersAnonymous
March 24, 2009
Fix.Windows Update Error 0x8000FFF Fix it LiveAnonymous
March 29, 2009
My security downloads are failing.Anonymous
March 29, 2009
kbexpertisebeginner kbinfo kbhowto KB956586Anonymous
April 02, 2009
90% of my updates are failing. what more can I do? I am running Vista Home PremiumAnonymous
April 02, 2009
another update failure. any idea what i can do? running Vista Home PremiumAnonymous
April 04, 2009
Brian, Just wanted to thank you for the fix (below) and ask you why error 8000ffff comes to be with Vista? I was setting up my girlfriends laptop and came across the error when trying to get her the latest updates from Microsoft. I have my MCSE, but have never run into this before!!! At any rate, it succeeded to work...much appreciated.
- Run Command Prompt as administrator a) Start Menu -> All Programs -> Accessories b) Right click on Command Prompt and select Run as administrator
- If you are using 32-bit version of Windows: Type cd %windir%system32 into the Command Prompt and hit Enter If you are using 64-bit version of Windows: Type cd %windir%syswow64 into the Command Prompt and hit Enter
- Type regsvr32 vbscript.dll into the Command Prompt and hit Enter
Anonymous
April 07, 2009
Fix it did not work for me. Tells me so when I try to use it. I am still getting the error and am unable to update my vista to date. Tried to follow the walkthrough in regedit to no avail. Had none of the suggested issues in my registry at all. Any other suggestions?Anonymous
April 08, 2009
please tell me how to fix this code? tell me where i can get a list of codes and how to fix themAnonymous
April 11, 2009
I canot use fix it with my 8000ffff. I can't download it. And it say not fit my system. My system is windows VISTA 32bit.Anonymous
April 17, 2009
I always get error 8000FFFF when trying to download updates. Have used fix it download, but it comes up with "This Fix It does not apply to your system". I have 32 Vista. Could you suggest another way to solve this? Is this error message the same as 0x8000FFFF?? Thanks MelAnonymous
April 29, 2009
Erreur 8000ffff ... with windows live messenger. The fix does not work for me ... I have a vista premium familly edition. What can I do to make wlm work ?Anonymous
May 03, 2009
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May 13, 2009
Toshiba Satellite laptop with Vista Home Premium started have problems with audio, WiFi connectivity, keyboard keys and antivirus immediately after an automatic update of SP1. Uninstalled SP1, and all previous problems vanished. Checked for updates to audio and WiFi, and reinstalled antivirus. All still working fine at this point. Downloaded fresh copy of SP1, and it failed with the 0x8000FFFF error. I've tried all the steps above without success. Spent over 2 hours on the phone to Microsoft AT MY EXPENSE, and they cannot fix it. Since this bug-ridden Service Pack clearly doesn't work, what are the implications of running the operating system without it?Anonymous
May 13, 2009
Hello I just tried this program and it says it doesn't apply to me. However, i am still getting the error 8000ffff code for MSN Messenger. I haven't been able to log into it in almost 5 months.Anonymous
June 04, 2009
The comment has been removedAnonymous
June 15, 2009
Hi, My old computer finally died and I purchased a new computer. I installed my (legal) copy of WIN Vista Ultimate 64bit and downloaded and installed WIN Vista updates sucessfully. Over a period of weeks I sucessfully downloaded and installed a number of additional critical and optional updates. Unfortunately I had a power failure in the middle of installing an update. When power was restored I tried to reinstall the updates and got the 0x8000FFFF error. I ran fix it but it fails with "This fix does not apply to your system message" How do I overcome this problem? Hope you can help, thanks in advanceAnonymous
June 17, 2009
has not fix the propblem yet.had to do alot of regateringAnonymous
June 27, 2009
The fix it package did not work! It said that it doesn't apply. Any thoughts?Anonymous
July 05, 2009
Win Updates has been broke for 3 months now, I tried the Fix for this error, and get "this does not pertain to your system" I really need SP2 for Vista! I'm on a 32 bit system. And could attach some of a log file if I had an email address. Please help. email can be sent once you reply with an address. Thanks.Anonymous
July 15, 2009
I can't initialize my Vista Windows Defender When I Restart my computer. It shown (Application failed to initialize 0x800106ba. A problem caused this programs service to stop.)Anonymous
July 15, 2009
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July 17, 2009
I have tried the fix it but it says it "does not apply to my system". The update will not install and I am not sure how to fix the problem.Anonymous
July 19, 2009
Thank you very much for your help. Problem was solved easily and I can update now. sincerely JingAnonymous
July 24, 2009
Pls. help me fix these error on my computer..thank you..Anonymous
July 26, 2009
I receive error 0x8000FFFF when trying to install one priority update. Generally update seems to be working with the exception of this one update installation. I have tried the Fix It tool and am told that it is not applicable to my computer. The manual approach is a dead end as well. I have also confirmed that the Volume Shadow Copy is set to Manual per the thread above. Please provide next steps. Thank you.Anonymous
July 26, 2009
FYI, I'm running Vista Home Premium 32-bit and trying to install update KB929777 on a Dell XPS M1530 with 3.5GB of RAM. I'm not sure if this is an issue with the 3GB issue in Vista but suspect that could be it from what I've read.Anonymous
July 28, 2009
Thanks. The problem was fixed easily.Anonymous
July 30, 2009
On Vista SP1 I got error 0x8000FFFF, so I downloaded Fix It and then got error 80073712. Next I followed procedure in KB 957310 (download & run Checksur.exe) but that did not help, still get 80073712. Any suggestions?Anonymous
August 01, 2009
I get this screen - Automatic updates - updating your computer is almost complete. You must restart yur computer for the updates to take effect. Do you want to restart your computer now? or later? When I click on either one of these, especially the restart now....I wait & wait & nothing happens. How can I correct this problem?Anonymous
August 02, 2009
I received a mail following a submission of a request for support instructing me to click on a link to run a diagnostic tool, but when I clicked the hyperlink I received an error message, so I cannot run this tool.Anonymous
August 02, 2009
I have tried all of the suggestions to follow on windows help and I still get an Error code: 8000FFFF when my computer tries to install the update KB929777Anonymous
August 05, 2009
I got a problem installing Internet Explorer 8, pls help. tnxAnonymous
August 06, 2009
Self_Improvement in the studies of the Silverlight version for incoming status in the country_wide disciplinary measure.Anonymous
August 07, 2009
Hi Brian, I was trying to install Internet Explorer 8 for Windows Vista but I got this reply "Code 8000FFFF Windows Update Encountered an Unknown Error." Please help. ThanksAnonymous
August 08, 2009
The comment has been removedAnonymous
August 11, 2009
Hi, You can visit the under given post on IT Operationz to fix windows updates. I am sure this will help you guys. http://www.itoperationz.com/2009/08/fix-microsoft-windows-updates-internet-recovery-kit/Anonymous
August 13, 2009
i'm trying to install EDS:oblivion to a new computer (technickly a new master HDD) and im getting hex error 0x8000ffff. i have examined my regedit, system.ini, evon hardware issues and nothing is comming up. no updates seem to !!! work. and ther eis a new symptom. where i put "!!!" my iexplorer.exe froze for about 5 min. i have reinstalled twice and i am still having the same problem. what is the best way to repair/bypass thsi issue. PS i have ellimonated the disk itself as a problemAnonymous
September 21, 2009
Hi, i'm running Vista 32 Bit Home Premium SP1 on Belinea JFT00 Subnotebook. I already tried FixIt, checked registry keys in HKLMComponents (keys don't exist). I used the latest update client from MS WebSite. Updateing to SP2 still fails with 0x8000FFFF. Can you please help me?Anonymous
September 29, 2009
Error Code: -5006 : 0x8000ffff Error Information: >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelObjectHolder.cpp (442) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelObjectHolder.cpp (442) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelObjectHolder.cpp (442) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelObjectHolder.cpp (442) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109) >KernelServiceProvider.cpp (87) >KernelFileGroup.cpp (520) >KernelServiceProvider.cpp (109>SetupDLLSetupDLL.cpp (1284) pAPP:Panda Global Protection 2009 PVENDOR:Panda Security PGUID:81A25967-DB85-4B48-A8A7-D25AC191DEE4 $11.0.0.28844 @Windows XP Service Pack 2 (2600) IE 7.0.6001.18294 Running Vista Home premium 64bit. PLs helpAnonymous
November 19, 2009
i cannot boot into windows so i cannot use the tool listed. when i go into sys restore i get the error listed above any help would be appreciated.Anonymous
January 13, 2010
I am having the same issue as the upper 80% of these posts. I cannot install ANY microsoft updates. I did get kb/971058 which is installed and said that it fixed it but alas, I still cannot install any updates. I need to at least get .net 3.5 on so I can start using our new billing program which will not happen cuz I cannot get anything windows to install.Anonymous
January 28, 2010
Running windows 7 with Parallels on Mac. error 0x8000FFFF keeps on coming up after each update from windows rendering WLM to close. Message says WLM could not be started. Closing WLM. Your calendar contains corrupt data forcing windows to close. I do not use calendar in windows? Can you provide me a patch?Anonymous
March 03, 2010
Error Code: -5005 : 0x8000ffff Error Information: >KernelKernelMedia.cpp (95) >KernelKernelMedia.cpp (95) >SetupNewSetupDLL.cpp (1065) pAPP: PVENDOR: PGUID: $12.0.0.49974 @Windows Service Pack 2 (6002) IE 8.0.6001.18882Anonymous
March 31, 2010
I often get this error msg. when I try to install an update. ALSO, when installing an update, restore points are being made, but when I try to select a restore point, they will not 'take'. Thx,Anonymous
March 31, 2010
"WindowsUpdate_0000066A" "WindowsUpdate_dt000" Re previous msg. This is the error msg I keep getting.Anonymous
April 17, 2010
Have not been able to get updates since early december.Anonymous
June 23, 2010
Hello there can't open my windows live mail ..... my message is that the calender is corupt forse live mail to close Error 0x8000FFFFAnonymous
July 29, 2010
i'm instalating gtaIV it only does this Error Code: -5011 : 0x8000ffff >SetupNewsetup.cpp (488) PAPP:Grand Theft Auto IV PVENDOR:Rockstar Games (##ISD_STRING_WEBADDRESS##) PGUID:579BA58C-F33D-4970-9953-B94B43768AC3 $15.0.0.498 @Windows XP Service Pack 3 (2600) IE Version: 7.0.5730.11Anonymous
September 11, 2010
I can't get windows updates. It tells me that new updates are available but when I click on the updates icon it says "this page failed to load". I also get the same message if I go through the control panel to system and maintenance and click on windows update. Can you please help as this has been going on for a while now?Anonymous
September 13, 2010
I cannot update any files. Windows help tells me to download SP1 but I can't because my conputer will not update.Anonymous
November 19, 2010
after trying to backup as recommended by windows I received this messageAnonymous
January 19, 2011
Nope, sorry. Another waste of time.Anonymous
January 30, 2011
It is super pathetic that after all these years, Microsoft still hasn't found the fix for error 0x8000ffff for windows update errors. I have tried to help a few people the last couple of years and haven't been able to. Mostly seeing this on Vista.Anonymous
February 11, 2011
I still get the same error message 8000FFFFAnonymous
February 19, 2011
trying to use system restore but keep getting this message: volume shadow copy service not working check event log (0x81000202) Please advise.Anonymous
February 20, 2011
I am so tired of this error code fix windows update 8000FFF. I have tired everythig, don't have much money, but ready to start saving for a Mac! I have contact windows for help but still can't get updates. I am not the smartest apple in the basket when it comes to computer problems. HelpAnonymous
March 07, 2011
I am not computer savvy. Can you help solve this 8000ffff update error?Anonymous
March 08, 2011
The comment has been removedAnonymous
March 09, 2011
Keep getting the same message, "Windows can't check for updates". Code 8007051A Someone has to know how to fix thisAnonymous
March 28, 2011
I am getting 0x8000FFFF error and i dont know how to fix it.. plzz helpAnonymous
April 11, 2011
error code: -5006 : 0x8000ffff. I keep getting thta when i try to install a video game. Any ideas on how i can fix it?Anonymous
April 26, 2011
for some reason i have been trying to use system restore but a error report keeps coming up 0x8000FFFF how do i fix itAnonymous
April 26, 2011
I'm running windows 7 and i keep getting this message 0x8000FFFF every time i try and use system restore can some 1 please helpAnonymous
May 18, 2011
The comment has been removedAnonymous
June 08, 2011
The same thing happens for me, can anyone help? I keep trying to update Windows Live Essentials but all I get is an message that says : Unknown Error Occured Error : 0x800ffffAnonymous
June 18, 2011
cannot revert back to system restore so whats ths fix?Anonymous
June 20, 2011
repeated message, "last backup faild" with 0X8000FFFF error. I can't seem to get this fixed...Anonymous
June 24, 2011
I dont understand I get this error 800736B3. I had used the fix and it worked but now Im getting the same problem I did before, where when i click intall updates they all fail and it tells me this error. This computer is only a couple months old and I don't why im getting all these error messages. PLEASE HELP!Anonymous
June 26, 2011
Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Silverlight (KB2512827)Anonymous
July 18, 2011
registering vbscript.dll fixed it. I love you.Anonymous
August 05, 2011
I can uninstall the Photoshop CS as given notice as: Error Code: -5006 : 0x8000ffff Error Information: >SetupDLLSetupDLL.cpp (1284) PAPP:Adobe Photoshop CS and ImageReady CS PVENDOR:Adobe (http://www.adobe.com) PGUID:EFB21DE7-8C19-4A88-BB28-A766E16493BC $7.1.100.1248 @Windows XP (76Anonymous
August 15, 2011
while unstilling Adobe Photoshop CS getting error -5005 : 0x8000ffffAnonymous
August 18, 2011
-5005 : 0x8000ffff how to fix this errorAnonymous
August 18, 2011
-5005 : 0x8000ffff how to fix this errorAnonymous
August 24, 2011
KB946414 says its for error 0x80000FFF. One more zero one less 'F'Anonymous
October 25, 2011
got this program but it didnt work. downloaded Errorend software from wiki-errors.com. this did not work either. still tryin to solve problemAnonymous
October 28, 2011
mein System wollte nicht starten trotz "notfall CD", "Reparatur-Datenträger" und "Notfall-CD" von Computerbild. ich erhielt bei der Integrität den Fehlercode 0x490. Dann machte ich eine Systemwiederherstellung nur 7 !!!! Tage zurück und er- hielt die fehlermeldung 0x8000fff. erbitte ihre hilfe. vielen dank. herward furck 10779 berlin email: hkfurck@yahoo.co.nz möchte gerne windows7-home-premium neu installieren auf dem Computer, aber da gibt es bereits 3 partitionen: 100 für Windows, dann Win7-home-prem und dann Recovery (bei Targa bekauft).Anonymous
January 25, 2012
I CANNOT SEND AND EMAIL THROUGH WINDOWS LIVE. I KEEP GETTING ERROR MESSAGE OX80070057. PLEASE ADVISE HOW TO CORRECT THI ERROR. THANK YOUAnonymous
February 13, 2012
when i install windows server 2008*64 bit sp2 then show this message Service Pack installation failed with error code 0x8000ffff. plz help meAnonymous
February 26, 2012
MY COMPUTER BOOTS UP BUT THEN I GET JUST A BLACK SCREEN BUT I CAN STILL SEE ONLY MY MOUSE ARROWAnonymous
February 26, 2012
I cannot get windows started I did manage to start up windows repair and system restore, but no success. can you help? I am running windows 7 I did try starting up with the windows disk inserted, but that didn't work either.Anonymous
March 07, 2012
Please,kindly assist me in fixing my Computer Microsoft software and install, Update my computer.Anonymous
March 17, 2012
I have P C of window 7 and my P C facing catastorphic falure Ox800FFFF. What is the solution. Please try to remove this problem. Thanks.Anonymous
March 27, 2012
Had the same error to install SP1 on Windows 7 (x86). The problem on my system was an outdated 'Intel Rapid Storage Technology' driver. When I installed the newest driver and rebooted the system, I could install SP1 without problems. :-)Anonymous
March 31, 2012
Can u help me. when i start windows i have blue screen with error 0x000000F4 (0x00000003,0xfffffa80074af,0xfffffa80074af600,0xfffff800031D08B0)Anonymous
April 18, 2012
Hi, I have an asus computer and it has intel duo. My computer just went into a problem like this. Black screen and it pops up the error 0x8000FFFF I rebooted. Didn't work. Other help didn't work as well. I need help, thank youAnonymous
April 24, 2012
Startup repair does not work. What to do, pleaaaase!Anonymous
May 04, 2012
none of the network suggest solutions work. even this does not works. I've a new hard disc,I've reinstalled all from recovery DVD (vista home premium) but it's impossible to update to SP1 using windows update or trying to install from files (SP1 installer) downloaded from Microsoft site; in this case another error.Anonymous
June 30, 2012
I am receiving the 0x8000ffff message on a bsd. My system is a dell laptop running windows 7. The error is stopping my os from booting up. When I run system restore I get the same error message.Anonymous
July 26, 2012
The comment has been removedAnonymous
August 21, 2012
i cloned a hardware SSD from my old hdd, im using windows7 ultimate. i install that ssd to my computer and now having the problem, when i open my computer it will not last 1 minute and it will shut down automatically showing error 0x8000FFF. please help.Anonymous
August 31, 2012
I have a problem with Windows Vista updates they will not download. Update Error is Code 800B0001 Thank you VCAnonymous
September 11, 2012
am trying to install windows 7 enterprise on a computer which was running on windows XP, now am getting error 0x8000ffff on the stage where it is required to expand windows files. how do i fix this problem?Anonymous
October 08, 2012
i have problem computer 1 minute come on very slowAnonymous
November 12, 2012
I downloaded error end and paid for it, and now i am stuck in working offline. I uncheck the work offline option and lose my internet connection and it gives me a dial up prompt.Anonymous
November 27, 2012
I fail to see exactly what has happened here and how I can not access my E-mails which is highly disturbing Why has this happened?Anonymous
December 23, 2012
I can't run or start my computer but I tried to use the command prompt to fix it so I typed in rsurui or something .exe and I clicked ok it's start saying and downloading transferring files and stuff but it said restore done after that I clicked ok it said error and the number please helpAnonymous
January 09, 2013
J'ai toujour cette erreur de WINDOWS UPDATE QUAND JE FAIS LES MISE A JOURS CODE 80246007Anonymous
February 17, 2013
Por favor necesito como debo resolver el código de Error :0X8000FFFFAnonymous
March 15, 2013
running windows 8 just installed office home & student spell check not running called the MS help desk did as instructed under file->options->Languages English default is not installed I click it on to install but I only get 2013my computer can run 64bits do you mean to tell me that I have to but the 2010 language pack to have a spell check? I thought it came with my edition, the MS tech person put me on hold than switched me to salesAnonymous
March 18, 2013
And here it is, March 2013, and I just had this error on the only outstanding update, definitions for Nicrosoft Secuity Extensions.Anonymous
March 24, 2013
fix it didn't work on restore, the reason i found this error is because my internet explorer IE9 stopped working but i downloaded google chrome and that works ok as a web browser why would IE9 just stop i also downloaded IE10 and that wouldn't load up any ideas pleaseAnonymous
March 24, 2013
I have the error 0x80074003 but when I try the fix, it says it cannot complete the fix due to error 0x8000ffff. Any suggestions.Anonymous
May 11, 2013
Fix Windows Update Error 0x8000FFFF Fix it Live!Anonymous
July 01, 2013
Vi ringrazio spero che funzioni lodoAnonymous
July 23, 2013
NO AUDIO OUTPUT DEVICF IS ENABLED ???Anonymous
August 18, 2013
My Epson Printer /scanner has been working fine . Now printing shows light lines across the page. Even on test page.Anonymous
September 02, 2013
windows live mail ne f fonctionne plus suie à une ereurr 0X8000FFFFAnonymous
September 06, 2013
when i m downloading ny file from youtube then it is showing error code 0x8000ffffAnonymous
October 04, 2013
Just began noticing when I would boot up, I would get the window "Internet Explorer has stopped working" and then "Looking for a solution". It would do this repeatedly, several times in a row, even though my IE was still functioning. Tried to do a system restore to several weeks ago, and it didn't work. Tried another system restore and another and another and got the same error message, "System restore could not be completed, error 0x8000ffff". I have tried using the cmd dskchk/f and dskchk/r ops, to no avail. Any help advice would be appreciated...Anonymous
November 24, 2013
hello i am trying to do a system recovery but it keeps on failing and says an unspecified error occurred during system restore (0x8000ffff) what can i do?Anonymous
December 16, 2013
I'm using a Mac and I'm windows 7 on it now it's coming up with the user profile service , service failed to logon please helpAnonymous
January 31, 2014
how to fix 0x8000ffff - 100% functional solution Intel® Rapid Storage Technology (Intel® RST) RAID Driver - SetupRST.exe https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22676Anonymous
May 29, 2014
It didn't work manAnonymous
May 30, 2014
It does not work for my brand new Pavilion x2 lap top . No fix for windows 8 . What is going on I have left a feedback. Could you please email me the fixAnonymous
June 13, 2014
Hey I had the same issue with my computer. I wasted my time on it for
many days but finally I got a solution from this link
http://www.microsoftliveassist.com/windows-update-error-800b0101/Anonymous
June 19, 2014
I am receiving an error message; "There was a problem sending the command to the program". I notice this error when I attempt to open a program (Every MS Office Program) via Shortcut, External Hard Drive or Thumb Drive. I am using a 64 Bit version of Windows 8.1. I am a rookie but currently Studying A+....I would love the schooling! Please Help!Anonymous
June 20, 2014
EVERYTIME I TRY AND DOWNLAOD YOUR FIX I GET FAILED SECURITY SCAN HOW TO FIX THIS ALL i HAVE IS GOOGLE CHROME INTERNET EXPLORER WON'T WORKAnonymous
July 15, 2014
you can try to perform a quick repair the existing office installation.
I don't recommend an online installation as it may reset the activation settings.
for more understanding, I hope the below link should be useful for you.
http://www.errosupport.com/windows-update-error-800b0101/Anonymous
August 25, 2014
Hey I have faced the same problem against this issue but i resolved this issue with the help of this link
http://www.microsoftliveassist.com/windows-update-error-code-8007002-on-windows-8-1/Anonymous
September 18, 2014
Need a Laptop repair service provider and https://www.callpccare.com/home-solution/laptop-repair-services" rel="nofollow"> acer customer support number relate detail post new blog.Anonymous
December 23, 2014
This fixes it: http://www.ugg.li/windowsupdate-fehler-0x8000ffff/Anonymous
April 01, 2015
Download Free Registry Cleaner and scan your PC.
Source : http://www.techpayee.com/fix-0x8000ffff-windows-update-error/Anonymous
June 10, 2015
It's not working.Anonymous
June 23, 2015
FIXED!! OMG THANK YOU!!!!Anonymous
August 15, 2015
I am using windows 10 in lenovo l420. When I try to update it is showing 0x8000FFFF error help me to fix it and in fact start menu is not openingAnonymous
August 21, 2015
How to download"??Anonymous
November 13, 2015
Thank you so much...Error Code 800F08F disappeared.Anonymous
November 25, 2015
The comment has been removedAnonymous
November 25, 2015
The comment has been removedAnonymous
December 02, 2015
I am having a problem with the zune software it is giving me an error occurred 8000fff the computer guys tried to fix it but did not come right now they have removed the zune and now I cannot reload the programme as the nod32 antivirus is blocking me please help