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Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x800B0100"

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KB Article: https://support.microsoft.com/kb/956702

INTRODUCTION

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:

0x800B0100

Comments

  • Anonymous
    April 06, 2011
    I have Windows XP Professional SP3 installed on two computers. One computer cannot receive updates including MS Net Framework 3.5 Service Pack 1 or any other updates such as Adobe or Java. I receiving conflicting error messages when I work through the MS help for this problem - such as Windows Installer - not installed or Windows Installer up-to-date. Recommended third party sfw fixes cannot be installed. No problems with my other computer.  

  • Anonymous
    April 19, 2011
    I have Windows XP Professional SP3 installed on two computers. One computer cannot receive updates including MS Essencials,before I have the SP2 and the page of FIX-It recommended to upgrade to SP3, didn't this solution. This machine don't function the Updates, its possible to change the files of the winupdate directly of the i386 of the CD, How can I do this option ? or which are others solutions?

  • Anonymous
    April 19, 2011
    The comment has been removed

  • Anonymous
    May 01, 2011
    When I try to download updates they won't install, and I get this Error #800B0100. What do I do.

  • Anonymous
    November 21, 2012
    I have a similar issue on trying to install KB2656370 after applying SP3.  Went through the MS Fixit routine and didn't solve it.  I wonder if there is a nice fixit to repair any/all update failures.  

  • Anonymous
    August 27, 2013
    I am getting a blank gray square covering the download page for either windows installer 3.1.0.0 or 4.5. I am running Windows XP after reformatting my computer. I have successfully updated SP2 and IE 8, but SP3 will not install. The message is "the program requires windows installer 3.1.0.0 (or greater). I can't put my AV back on until I have SP3, and I can't get SP3 without the installer. Why am I getting the large gray block instead of the download button? Help!