The top frame of the CRM website may not load immediately on a computer without internet access
Starting page could look like this (till internet access times out).
IE will also report an error message by showing a warning symbol and the “Error on page” message.
If you open the details for this error you will see something similar with the message below.
![clip_image001[5]](https://msdntnarchive.z22.web.core.windows.net/media/TNBlogsFS/BlogFileStorage/blogs_msdn/emeadcrmsupport/WindowsLiveWriter/ThetopframeoftheCRMwebsitemaynotloadimme_C28A/clip_image001%5B5%5D.jpg "clip_image001[5]")
If you look into the Fiddler trace you can see that IE it is trying to download:
https://activex.microsoft.com/objects/ocget.dll
- or -
https://codecs.microsoft.com/isapi/ocget.dll
To avoid these failed attempts to load this .dll you can change the CodeBaseSearchPath registry key to contain only the following word:
CODEBASE
-> IE does not query for newer versions.
The key is located under:
- 32bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\CodeBaseSearchPath
- 64bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\CodeBaseSearchPath
More information about this can be found under the following KB article:
https://support.microsoft.com/default.aspx?scid=kb;EN-US;323207
Regards,
EMEA Dynamics CRM Team