[RESOLVED] App-V 4.6: STOP 0x22 sftfslh!OwBugCheckEx+77 / 0x22 Sftfs2k3!OwBugCheckEx+93

Status: Resolved

The second post is about an issue we saw at a couple customers when they were shutting down their machines. The issue is seen on both Win2003 and Win2008, both 32-bit and 64-bit, as this is related to App-V.

The stacks will show something similar to sftfslh!OwBugCheckEx+77 (Win2008 32-bit) and Sftfs2k3!OwBugCheckEx+93 (Win2003 64-bit). For example:

9: kd> knL
# Child-SP RetAddr Call Site
00 fffffadc`bffff278 fffffadc`bb01ca53 nt!KeBugCheckEx
01 fffffadc`bffff280 fffffadc`baffc198 Sftfs2k3!OwBugCheckEx+0x93
02 fffffadc`bffff2c0 fffffadc`bb089677 Sftfs2k3!OwExceptionFilter+0x1d0
03 fffffadc`bffff2f0 fffff800`010550fb Sftfs2k3!`OwFsdQueryInformation'::`1'::filt$0+0x25
04 fffffadc`bffff380 fffff800`010544ed nt!__C_specific_handler+0x9b
05 fffffadc`bffff410 fffff800`01054a71 nt!RtlpExecuteHandlerForException+0xd
06 fffffadc`bffff440 fffff800`0100b791 nt!RtlDispatchException+0x2b3
07 fffffadc`bffffaf0 fffff800`0102e96f nt!KiDispatchException+0xd9
08 fffffadc`c00000f0 fffff800`0102d7e1 nt!KiExceptionExit
09 fffffadc`c0000270 fffffadc`bb0007cb nt!KiPageFault+0x1e1
0a fffffadc`c0000400 fffffadc`bb01a6e4 Sftfs2k3!OwPurgeFilesOnVolume+0x57
0b fffffadc`c0000460 fffffadc`bf224922 Sftfs2k3!OwFsdShutdown+0x454
0c fffffadc`c0000570 fffffadc`bc1d478c fltMgr!FltpDispatch+0x1c2
0d fffffadc`c00005d0 fffffadc`bf224922 CtxAltStr!TSPassThrough+0x12c
0e fffffadc`c0000630 fffffadc`b955df72 fltMgr!FltpDispatch+0x1c2
0f fffffadc`c0000690 fffffadc`b956ca52 mfehidk+0xdf72
10 fffffadc`c0000710 fffffadc`b956cab9 mfehidk+0x1ca52
11 fffffadc`c0000740 fffff800`010c34bc mfehidk!DEVICEDISPATCH::DispatchPassThrough+0x5d
12 fffffadc`c00007a0 fffff800`013d9967 nt!IopShutdownBaseFileSystems+0x242
13 fffffadc`c0000830 fffff800`013dd6e1 nt!PopGracefulShutdown+0x1d7
14 fffffadc`c00008b0 fffff800`0102e5fd nt!NtSetSystemPowerState+0x826
15 fffffadc`c0000a60 fffff800`0102eac0 nt!KiSystemServiceCopyEnd+0x3
16 fffffadc`c0000bf8 fffff800`0136f925 nt!KiServiceLinkage
17 fffffadc`c0000c00 fffff800`0136f68e nt!PopIssueActionRequest+0x85
18 fffffadc`c0000c60 fffff800`0111d428 nt!PopPolicyWorkerAction+0x6e
19 fffffadc`c0000ca0 fffff800`010377ea nt!PopPolicyWorkerThread+0xb9
1a fffffadc`c0000d00 fffff800`0124e922 nt!ExpWorkerThread+0x13b
1b fffffadc`c0000d70 fffff800`01020526 nt!PspSystemThreadStartup+0x3e
1c fffffadc`c0000dd0 00000000`00000000 nt!KxStartSystemThread+0x16

 1: kd> knL
# ChildEBP RetAddr 
00 8ef595e4 9eb4d5a1 nt!KeBugCheckEx+0x1e
01 8ef59600 9eb2cbd1 Sftfslh!OwBugCheckEx+0x77
02 8ef59620 9eb39ffc Sftfslh!OwExceptionFilter+0x189
03 8ef59638 9eb29340 Sftfslh!OwFsdShutdown+0x24a
04 8ef5964c 9eb2908e Sftfslh!_EH4_CallFilterFunc+0x12
05 8ef59674 81ebd642 Sftfslh!_except_handler4+0x8e
06 8ef59698 81ebd614 nt!ExecuteHandler2+0x26
07 8ef596bc 81e4fdc3 nt!ExecuteHandler+0x24
08 8ef59750 81e3b91d nt!RtlDispatchException+0xb6
09 8ef59b14 81e5f97a nt!KiDispatchException+0x170
0a 8ef59b7c 81e5f92e nt!CommonDispatchException+0x4a
0b 8ef59ba0 9eb57d7c nt!KiExceptionExit+0x186
0c 8ef59bfc 9eb4a1bf Sftfslh!AcquireResource+0x58
0d 8ef59c30 9eb39f50 Sftfslh!OwPurgeFilesOnVolume+0x6d
0e 8ef59c6c 81e58b26 Sftfslh!OwFsdShutdown+0x19e
0f 8ef59c84 8e1acd81 nt!IofCallDriver+0x63
10 8ef59cb0 81e58b26 fltmgr!FltpDispatch+0xdf
11 8ef59cc8 820e4f17 nt!IofCallDriver+0x63
12 8ef59cf8 820e4df4 nt!IopShutdownBaseFileSystems+0x8b
13 8ef59d2c 820ea8bb nt!IoShutdownSystem+0xf1
14 8ef59d44 81eb9fd2 nt!PopGracefulShutdown+0x1df
15 8ef59d7c 81feac30 nt!ExpWorkerThread+0xfd
16 8ef59dc0 81e53106 nt!PspSystemThreadStartup+0x9d
17 00000000 00000000 nt!KiThreadStartup+0x16

This particular issue is resolved in App-V 4.6 SP1.