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Windows 7 SP1 install failed (0x80070003 : error_path_not_found) if missing certain built-in RTM driver

Recently We are seeing some errors of Windows 7 SP1 installation failure.

The installation will fail on some system(especially system language in ZH-CN) due to missing certain windows RTM driver. We tried to install SP1 but get error message. (Error_Path_Not_Found 0x80070003). Checked on the CBS log:

2010-11-07 13:09:52, Info CBS DriverUpdateUninstallUpdates failed [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2010-11-07 13:09:52, Error CBS Doqe: Failed uninstalling driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2010-11-07 13:09:52, Info CBS Perf: Doqe: Uninstall ended.
2010-11-07 13:09:52, Info CBS Failed uninstalling driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2010-11-07 13:09:52, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2010-11-07 13:09:52, Info CBS Shtd: Rolling back KTM, because drivers failed.

The causes of this failure could be many. For example, some 3rd party applications like anti-virus software or system optimization software could delete the system files.

The solution is simple:

Check the CBS.log under C:windowslogscbs, search for the error 0x80070003 and check what files are missing.

For example:

C:WindowsSystem32DriverStoreFileRepositoryatiilhag.inf_amd64_neutral_951c1812f542740a

Then you can go into the Windows 7 DVD and extract this file and place to the correct folder.

Comments

  • Anonymous
    January 01, 2003
    @DK, please also share me the CBS.log file.

  • Anonymous
    January 01, 2003
    Symptom: When installing Windows 7 Service Pack 1 (SP1), you could possibly encounter errors 0x800f0a13

  • Anonymous
    January 01, 2003
    I don't know if this will fix everyone's problem, but I solved this error by selecting "run Microft Update as Administrator".  It seems that, even though my user is an administrator account, some of the system files were hidden to my account and coudn't be changed during the update process.

  • Anonymous
    January 01, 2003
    @DK Duvall, you can post your service pack installation questions on this technet forum: social.technet.microsoft.com/.../newthread

  • Anonymous
    March 23, 2011
    The solution to this problem is NOT simple because the god damn CBS.log doesn't specify what files are missing!  See?! 2011-03-23 03:30:06, Info                  CBS    DriverUpdateUninstallUpdates failed [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND] 2011-03-23 03:30:06, Error                 CBS    Doqe: Failed uninstalling driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND] 2011-03-23 03:30:06, Info                  CBS    Perf: Doqe: Uninstall ended. 2011-03-23 03:30:06, Info                  CBS    Failed uninstalling driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND] 2011-03-23 03:30:06, Error                 CBS    Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND] 2011-03-23 03:30:06, Info                  CBS    Shtd: Rolling back KTM, because drivers failed.

  • Anonymous
    June 20, 2011
    Having the same problem. NO System Optimizers loaded. Antivirus programs Disabled No help. What's the deal? Spen a half of a day already on this and the user is still waiting on his machine. HELP!!!!!!!!!!!!!!!!!!!

  • Anonymous
    July 02, 2011
    Is there not yet a fix for error_path_not_found (0x80070003)? I've tried all the fixes but this problem doesn't go away!  So, what say we just skip sp1?

  • Anonymous
    August 26, 2011
    The comment has been removed

  • Anonymous
    May 17, 2012
    es cierto este sistema es una porqueria y no hay como corregirlo siempre tienes el problema.... ha pero eso si compra software original para que tengas un buen rendimiento. de que me sirve un "original" si funciona igual que el pirata. es verdad deberian dar paquetes completos para soluciionar todas las fallas del SO

  • Anonymous
    January 25, 2013
    I was gettin the error and tried the usual right click, properties, unblock and that did nothing.  For whatever reason, copying it from the open network share to my desktop and running it worked.

  • Anonymous
    March 12, 2013
    The comment has been removed

  • Anonymous
    June 27, 2013
    Constantly getting this error as well. So fed up with this SP1 issue I am seriously thinking of ditching Windows once and for all. Pure incompetence on the part of Microsoft. They take your money then let you rot when their software fails.

  • Anonymous
    November 09, 2013
    The comment has been removed

  • Anonymous
    August 04, 2014
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