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Print Management Console on remote machine shows no printers

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We found another printing issue from the forum. See details below:

You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server. But you found the printers are not showing up, drivers, forms and ports are there but no printers.

You even went ahead and turned the firewall off completely, but no luck.

The possible cause is client system (the system running Printer Management Console) does not have a DNS A record (forward lookup).

To resolve it, add a DNS A record for the system that running Printer Management Console.

 

Edit: Kb2506505 was published, please refer to it for more details. https://support.microsoft.com/kb/2506505

Comments

  • Anonymous
    January 01, 2003
    Thanks for providing more solutions.

  • Anonymous
    January 01, 2003
    I found another dimension to this type of issue. I ran into an issue similar to midnite_a, except that in our case, it was a matter of remotely managing the desired host by "hostname", instead of "IP Address". Once I connected to the remote workstation by hostname, all the areas (Drivers, Forms, Ports, Printers) became available. Hope it helps someone!

  • Anonymous
    December 17, 2010
    I found this blog while researching a similar problem, but in our case, we weren't seeing anything--no drivers, forms, ports, nor printers, when it had worked a few days before, from multiple Win7 machines to multiple WS08R2 print servers and a WS03R2 print server.  Turns out we had recently applied a group policy to domain computers under Computer ConfigurationAdministrative TemplatesPrinters called "Allow Print Spooler to accept client connections" and set it to disabled.  The intent was to disallow printer sharing on domain computers, but it also ends up blocking the Print Managment console from working for our tech staff.

  • Anonymous
    October 17, 2011
    Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows NTPrinters] "RegisterSpoolerRemoteRpcEndPoint"=dword:00000001 restart print spooler

  • Anonymous
    January 27, 2015
    The comment has been removed

  • Anonymous
    December 07, 2015
    thanks for help.i think it is happen due to setting.
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