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Troubleshoot common issues for Azure Linux Container Host for AKS

This article provides troubleshooting steps for some of the commonly reported issues that you might experience when you use Azure Linux container hosts in Azure Kubernetes Service (AKS). For more information about how to get started using Azure Linux container hosts in AKS, see Use Azure Linux with AKS.

Before you begin

Read the official guide for troubleshooting Kubernetes clusters. Also, read the Microsoft engineer's guide to Kubernetes troubleshooting. This guide contains commands for troubleshooting pods, nodes, clusters, and other features.

Finally, review the list of known limitations in Azure Linux. An issue that you're trying to resolve might be one that we're already working on.

Prerequisites

  • Azure CLI, version 2.31 or a later version. If Azure CLI is already installed, you can find the version number by running az --version.

About Azure Linux Container Host for AKS

Azure Linux is an open-source Linux distribution that Microsoft created. As a lightweight OS, Azure Linux has the following features:

  • Contains only the packages that are needed to run container workloads
  • Undergoes Azure validation tests
  • Is compatible with Azure agents

Azure Linux Container Host for AKS is an operating system image for AKS that's optimized for running container workloads. It's maintained by Microsoft and based on Azure Linux. It provides reliability and consistency from cloud to edge across the AKS, AKS on Azure Stack HCI, and Azure Arc products. You can use Azure Linux container hosts to do the following processes:

  • Deploy Azure Linux node pools in a new cluster.
  • Add Azure Linux node pools to your existing Ubuntu clusters.
  • Migrate your Ubuntu nodes to Azure Linux nodes.

For more information about Azure Linux, see the Azure Linux GitHub repository.

Troubleshooting checklist

Step 1: Review equivalent commands in Ubuntu and Azure Linux

Most commands in the Azure Linux OS, such as the process status (ps) command, resemble commands that are used in Ubuntu. However, package management is done by using the Tiny DNF (tdnf) command. The following table lists some common commands in Ubuntu and their equivalents in Azure Linux.

Ubuntu command Suggested Azure Linux command
apt -- list installed rpm -qa
apt autoclean tdnf clean all
apt autoremove dnf autoremove
apt dist-upgrade dnf distro-sync
apt download tdnf download
apt install tdnf install
apt install --reinstall tdnf reinstall
apt list - upgradable dnf list updates
apt remove tdnf remove
apt search tdnf search
apt show tdnf list
apt upgrade tdnf upgrade
apt cache dump tdnf list available
apt-cache dumpavail tdnf list available
apt-cache policy tdnf list
apt-cache rdepends dnf repoquery -- alldeps - whatrequires
apt-cache search tdnf search
apt-cache show tdnf info
apt-cache stats (no exact equivalent; read the Packages file in the /var/lib/rpm folder)
apt-config shell dnf shell
apt-file list dnf repoquery -l
apt-file search tdnf provides
apt-get autoremove dnf autoremove
apt-get install tdnf install
apt-get remove tdnf remove
apt-get update dnf clean expire-cache dnf check-update
apt-mark auto tdnf install dnf mark remove
apt-mark manual dnf mark install
apt-mark showmanual dnf history userinstalled

Step 2: Check the Azure Linux version

Make sure that you're using the correct version of Azure Linux. The supported version of Azure Linux for consumption is Azure Linux 2.0. In the output of the following az aks nodepool list command, the osSKU property should read AzureLinux.

az aks nodepool list --resource-group <resource-group-name> --cluster-name <aks-cluster-name>

Although this command might not address the issue that you're experiencing, versioning is a common issue for users who report that agents or extensions aren't working correctly on Azure Linux.

Step 3: Understand the difference in certificate file paths

Azure Linux (and other RPM distributions) store certificates differently from Ubuntu.

On Azure Linux, the /etc/ssl/certs path is a symbolic link to /etc/pki/tls/certs. If a container expects to map /etc/ssl/certs to use the ca-certificates.crt certificate file on Azure Linux, the container instead gets a symbolic link that points to nowhere. This behavior causes certificate-related errors in the container. The container also has to map /etc/pki so that the container can follow the symbolic link chain. If the container has to work on both Ubuntu and Azure Linux hosts, you can map /etc/pki by using the DirectoryOrCreate type in a hostPath volume.

Step 4: Update Azure CLI and the AKS preview extension

If you try to deploy an Azure Linux AKS cluster by using Azure CLI, you might receive an error message that states that the AzureLinux option isn't supported for the OSSku parameter. This message means that you might be using an outdated version of the Azure CLI or the AKS preview extension. To fix this issue, take one or both of the following two actions:

  • If Azure CLI isn't up to date, install the latest version. To upgrade Azure CLI, run the following az upgrade command:

    az upgrade
    
  • If you have an older version of the aks-preview extension installed, install a newer version so that the OSSku parameter has a value of AzureLinux. To upgrade the extension, run the following az extension update command:

    az extension update --name aks-preview
    

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Third-party contact disclaimer

Microsoft provides third-party contact information to help you find additional information about this topic. This contact information may change without notice. Microsoft does not guarantee the accuracy of third-party contact information.

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.