Troubleshooting Network Issues with Remote or Federated Users

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

Some connectivity and network issues affect communication only with federated or remote users, including communication with audio conferencing providers (ACPs) that are configured as federated partners. The topics in this section describe how to troubleshoot connectivity and network issues with remote or federated users.

In This Section

• Internal User Cannot Place Calls to or Receive Calls from Remote or Federated Users

• Internal User Cannot Make or Receive Calls with Federated Users

• Remote User Cannot Make or Receive Calls

• Remote User Cannot Sign In to Office Communicator or Connect to the Server