Protect company information by restricting capabilities in Dynamics 365 Remote Assist

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Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Learn more: Collaborate with other users and Use spatial annotations on Teams.

In some cases, to protect company information, you might want to restrict capabilities in Microsoft Dynamics 365 Remote Assist. For example, you might provide HoloLens devices installed with Dynamics 365 Remote Assist to other businesses as part of your customer support system. You don't want these users to have access to your company information, but you do want them to be able to join meetings and receive meeting notifications so they can troubleshoot issues. This article and the linked articles below show you how to restrict calling and restrict access to contacts, files, and asset records.

Learn how to:

• Restrict calling and the ability to search and access contacts

• Restrict the ability to access OneDrive files

• Restrict the ability to access asset records

• Restrict the ability to sign out of the HoloLens app

Learn about Microsoft Teams policies supported by Dynamics 365 Remote Assist