Collaborate with a Dynamics 365 Guides user from Microsoft Teams
When you use Microsoft Teams desktop (PC or Mac) or Teams mobile, you can collaborate remotely with people using Dynamics 365 Guides on HoloLens.
Dynamics 365 Guides supports new Teams seamlessly. No migration required. Learn more: New Microsoft Teams app.
The following table describes the features that are available as a Teams desktop user when you're collaborating on a call with a Dynamics 365 Guides user.
| Feature | Available on Teams desktop? |
|---|---|
| Make outgoing call to Dynamics 365 Guides user | Yes |
| Receive an incoming call | Yes |
| Join a one-to-one call | Yes |
| Join a group call | Yes |
| Control outgoing video, outgoing audio, and incoming audio | Yes |
| Annotate the Dynamics 365 Guides user's environment using arrows and ink | Yes |
| Send a text message | Yes |
| Share a file from OneDrive or your device | Yes |
| Record a call | Yes |
| Share your screen | Yes |
The following table describes the features that are available as a Teams mobile user when you're collaborating on a call with a Dynamics 365 Guides user.
| Feature | Available on Teams mobile? |
|---|---|
| Make outgoing call to Dynamics 365 Guides user | Yes |
| Receive an incoming call | Yes |
| Join a one-to-one call | Yes |
| Join a group call | Yes |
| Control outgoing video, outgoing audio, and incoming audio | Yes |
| Annotate the Dynamics 365 Guides user’s environment using arrows and ink | Yes, but only for one-to-one calls. |
| Send a text message | Yes |
| Share a file from OneDrive | Yes |
| Share a photo from your device | Yes |
| Record a call | Yes |
| Share your screen | Yes |
To learn more about limitations and specifics when collaborating with a Dynamics 365 Guides user, check out these topics: