Top Support Solutions for Windows 8.1
Here are the top Microsoft Support solutions for the most common issues IT Pros experience when using or deploying Windows 8.1 (updated quarterly).
1. Solutions related to installing Windows updates or hotfixes:
- Troubleshoot problems with installing updates
- How do I reset Windows Update components?
- Failure configuring Windows updates. Reverting changes. Do not turn off your computer error when you try to install Windows updates
- Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista
- Temporary connection-related errors may occur when you use Windows Update or Microsoft Update
- Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall
- Error Code 0x80073712 occurs in Windows Update or Microsoft Update
- Error 0x80070005 when you try to install updates by using Microsoft Update or Windows Update
- How to fix errors found in the CheckSUR.log
- Windows Update error 0x800b0100
2. Solutions related to Windows Volume Activation:
- Update adds support for Windows 8.1 and Windows Server 2012 R2 clients to Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012 KMS hosts
- Update adds support for Windows 8 and Windows Server 2012 to Windows Server 2008, Windows 7, and Windows Server 2008 R2 KMS hosts
- Volume Activation Troubleshooting
- Windows activation fails and may generate error code 0x8004FE33
- Solutions to Common Volume Activation Errors
- Activation Error Codes
- Volume Activation Overview
3. Solutions related to modern apps install\start:
- Win8: App: Modern: Modern Apps Fail to Start if the User Profiles or the ProgramData directory are Moved from their Default Location
- Win8: App: Modern: Modern applications fail to start if "Audit the access of global system object" is enabled
- Win8: App: Modern: Apps fail to start if default registry or file permissions modified
- Win8: App: Modern: Application considrations for roaming profiles
- Win8: App: Store related group policy settings
- Win8: App: Modern: Modern UI Apps fail to install with error 0x80073d0a if the Windows Firewall service is disabled
4. Solution for modern apps through authenticated proxy:
5. Solution for application not seen on Start screen:
6. Solution for Wi-Fi Direct (WFD) may not be available after suspend/resume:
7. Solutions related to .Net 3.5 installation issues:
- How to enable .NET Framework 3.5 on Windows 8 in Offline Mode
- Installing the .NET Framework 3.5 on Windows 8 or 8.1
- How to troubleshoot error 0x800F081F when installing roles and features
8. Solutions related to Key Management Server (KMS) and MAK key:
- When trying to activate you get 0xC004F074 with description "The Key Management Server (KMS) is unavailable"
- "Change product key" link is not available in Windows 8 or in Windows Server 2012
- Volume Activation Overview
- An update is available for Windows 7 and Windows Server 2008 R2 KMS hosts to support Windows 8 and Windows Server 2012
- How To Verify or Check your KMS/MAK Product Key
- Windows 8 and Windows Server 2012 Recommendations for Activation
9. Solutions related to resuming work after system is in “hibernation”:
- 0x0000007a Stop error when you resume a Windows 8-based computer from Hibernate mode
- Windows 8 restarts to a blank screen after a standard shutdown or hibernation