Error code 0x1391 while installing Terminal licenses

Recently, you may fail to install Terminal licenses using the “Automatic” or “Web Browser” connection method and receive the error message below:

"The Licensing wizard encountered an error while installing the license key pack. Check your network connections, and then retry the operation. If the problem persists, try using a different connection method. Error code 0x1391"

This issue is caused due to Clearinghouse server communication issue. We have fixed the issue on July 24, 2006.

If you still encounter above error message, please contact our Clearinghouse to feedback the issue. It is really appreciated! You can also work with Clearinghouse to install Terminal licenses manually.

Please refer to the article below to get phone numbers of Clearinghouse.

HOW TO: Locate a Phone Number for the Microsoft Clearinghouse

https://support.microsoft.com/kb/291795/en-us

-End-

Author: Steven Xu

Comments

• Anonymous
  January 01, 2003
  we have been trying to activate terminal license for the past 5 days now. What is the solution for this . The error code is giving is 0x1391

• Anonymous
  April 01, 2008
  I get the same error today installing licenses for Windows 2008 server

• Anonymous
  October 27, 2009
  I still get this error today   28/10/2009 Message Number: 0x1391. emerald@mcgcomputer.com.au

• Anonymous
  November 04, 2009
  I get the same error today installing licenses for Windows 2003server Message Number: 0x1391 sajid@sayeedintl.com.pk

• Anonymous
  November 11, 2009
  I'm facing the same issue while installing the CAL. The error 0x1391 occring every time

• Anonymous
  November 13, 2009
  I am having the same exact issue trying to install 50 new TCALS.

• Anonymous
  November 23, 2009
  Change the method of activation to Web Browser.  That should work.

• Anonymous
  December 22, 2009
  I've been having this issue for weeks now...

• Anonymous
  December 22, 2009
  Call the clearing house number, its fast and easy. Just added 100 licenses.